# Claims Administrator EMEA [Reinsurance Group of America, Incorporated](https://www.jorb.ai/firms/reinsurance-group-of-america-incorporated.md) · London · United Kingdom · [Insurance & Actuarial](https://www.jorb.ai/jobs/insurance-actuarial.md) Reinsurance Group of America, Incorporated is hiring a Claims Administrator EMEA in London. Posted 2026-09-18; applications close 2026-11-17. **Apply**: https://www.rgarecareers.com/us/en/job/RGORGOUSJ28765EXTERNALENUS/claims-administrator-emea Posted 1d ago. ## Role details ## About RGA RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. As a Fortune 200 Company and listed among its World’s Most Admired Companies, we are the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people and help us make financial protection accessible to all. ## A Brief Overview This role ensures that UK and Continental Europe (CE) Treaty and Facultative claims notifications and settlements are administered appropriately and accurately in line with treaty specifications. Responsibilities will cover the UK and CE markets. Additional expertise may be leveraged within other RGA entities or affiliates outside the UK and CE, as resources permit. ## What You Will Do - Ensure claims administration for all business adheres to RGA treaties. For your specific client responsibility, provide claims administration data for input into accounting records, valuation systems, and regulatory returns. - Ensure claims administration data is provided to retrocession clients, including International Retro Pool, in a timely and accurate manner. - Ensure claims administration processes and procedures are fully documented. - Ensure monthly, quarterly, and annual claims reporting is carried out in a timely and accurate manner. - Ensure data is provided for claims audits and any ad hoc claims data requests as and when required. - Maintain accurate and up-to-date claim records, ensuring RGA accounts and datasets are complete, accurate, and reliable. - Support process improvement and automation initiatives by working collaboratively with colleagues across Admin Operations and stakeholder functions to enhance claims administration processes. ## Required Skills and Experience - Experience in a similar role. - Strong IT skills with a good understanding of MS Excel. - Effective interpersonal skills with the ability to interact with employees at all levels and across different departments. - Ability to focus on priorities, targets, and deadlines. - Ability to plan and manage own time, working on several tasks simultaneously, and delivering them to agreed schedules. - Proactive team player who can also work independently. - Understanding of the Reinsurance concept and the risk factors affecting RGA. ## What You Can Expect From RGA - Gain valuable knowledge and experience with diverse, caring colleagues around the world. - Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. - Join RGA's bright and creative minds and experience vast career potential. We are excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you. ## Applying to this role This Claims Administrator EMEA role at Reinsurance Group of America, Incorporated runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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