# Sales & Client Support Associate [Natixis](https://www.jorb.ai/firms/natixis.md) · London · United Kingdom · [Operations](https://www.jorb.ai/jobs/operations.md) Natixis is hiring a Sales & Client Support Associate in London. Posted 2026-08-03; applications close 2026-10-19. **Apply**: https://recrutement.natixis.com/en/job/sales-client-support-associate-2 Posted 1mo ago. ## Role details ## Sales & Client Support Analyst The Sales & Client Support role is a core function responsible for comprehensive client transaction management and support. This position provides dedicated support to the LN Sales Team, ensuring the accurate system representation of all Global Markets (GM) originated transactions and fulfilling associated regulatory reporting obligations. Key duties encompass managing the complete post-trade lifecycle—from pre-matching to settlement—fostering robust client relationships for portfolio queries, and ensuring correct representation of third-party transactions within our systems. A crucial aspect of this role involves comprehensive cross-training to equip the entire client support team to cover all operational needs. This requires developing proficiency in managing Fixed Income transactions while strictly adhering to defined procedures. The analyst will actively collaborate with Front Office/Sales desks across multiple locations (Dubai, London, Paris, Milan) and serve as a communication bridge for Paris-centralized back office operations, effectively responding to requests from various internal departments, including settlement and confirmation queries from both internal stakeholders and clients. Through a commitment to excellence, functional collaboration, efficient communication, and proactive problem-solving, the Sales & Client Support Analyst gains a holistic understanding of the complete trade lifecycle. This integrated approach, underpinned by strong analytical abilities to resolve outstanding issues and an understanding of cross-asset products, client expectations, and trade processes, is vital for mitigating operational risk and enhancing client satisfaction across all markets. ## Responsibilities - Provide dedicated, hands-on support to the Sales Team, ensuring accurate system representation of Global Markets (GM) originated transactions. - Fulfill all associated regulatory reporting obligations for transactions. - Develop robust relationships with relevant Sales Teams to maintain proximity to the business and build rapport essential for growing trade and client pipelines. - Actively participate in comprehensive cross-training across all asset classes to ensure full operational coverage for the client support team. - Foster strong client relationships by addressing transaction-level queries and ensuring a high quality of service for both internal and external clients. - Collaborate effectively with Front Office/Sales desks in Dubai, London, Paris, and Milan, as well as Operations Teams across regions, especially Paris. - Respond effectively to requests from other Natixis departments, including Risk, Compliance, Audit, and Technology. - Manage the complete post-trade lifecycle, spanning from pre-matching through to settlement. - Apply problem-solving skills to resolve outstanding issues and prevent potential problems, reinforcing internal controls and reconciliations to reduce operational risk and enhance client satisfaction. - Maintain a thorough understanding of the complete trade lifecycle, encompassing all products, client expectations, and trade processes. - Support new business lines and initiatives, including new transaction onboarding via internal governance processes (NPNA/NST, etc.). ## Qualifications and Skills - **Communication and Interpersonal Skills:** Ability to communicate effectively and build strong relationships with diverse stakeholders, including Sales teams, Operations colleagues, IT departments, Management, and international colleagues. This includes strong capabilities in conflict resolution and de-escalation. - **Operational and Process Proficiency:** A sound understanding of trade processes, post-trade events, and operational controls. Must possess meticulous attention to detail, a control-oriented approach, and the ability to manage the entire post-trade lifecycle. - **Product Knowledge:** Familiarity with financial products (Securities and Derivatives) and an understanding of corresponding client expectations and trade processes. - **System Aptitude:** Familiarity with industry-standard Front Office/Operations platforms and technical fluency with the MS Office suite. - **Problem-Solving and Analytical Skills:** The capacity to identify, analyze, and resolve complex issues efficiently. ## Applying to this role This Sales & Client Support Associate role at Natixis runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=natixis&job=6aac1065af32ab7de3ddcfb8) ## More open roles at Natixis - [Intern - Leveraged Capital Markets (12 months)](https://www.jorb.ai/jobs/6aac1065af32ab7de3ddcfe0.md) – London, posted 3d ago - [V.I.E. - 18 motnhs - Financial Sponsors Coverage F/M - New York](https://www.jorb.ai/jobs/6aac1065af32ab7de3ddcfe4.md) – New York, posted 3d ago - [Intern – UK Business Management Sales & Structuring (12 months)](https://www.jorb.ai/jobs/6aac1065af32ab7de3ddcfc0.md) – London, posted 5d ago - [Analyst - Corporate Finance Team](https://www.jorb.ai/jobs/6aac1065af32ab7de3ddcfdc.md) – Hong Kong, posted 8d ago - [V.I.E. - 12 months - Business Management Banking APAC F/M - Hong Kong](https://www.jorb.ai/jobs/6aac1065af32ab7de3ddcf7f.md) – Hong Kong, posted 1mo ago ## Other open Operations roles - [Production Operator - Material Handler](https://www.jorb.ai/jobs/6a9882c216396ca349747877.md) at [Koch](https://www.jorb.ai/firms/koch.md) – New York, posted 16d ago - [Production Associate](https://www.jorb.ai/jobs/6a45aca1bfa661a8a9ae168e.md) at [Koch](https://www.jorb.ai/firms/koch.md) – New York, posted 2mo ago - [Client Service Executive - UK](https://www.jorb.ai/jobs/6a9ea7fe8a5f560064cb8c92.md) at [Alt21](https://www.jorb.ai/firms/alt21.md) – London, posted 11d ago - [Operations – Intern (Asia)](https://www.jorb.ai/jobs/6a57ecd2bfa866352e9ca747.md) at [Citadel](https://www.jorb.ai/firms/citadel.md) – Singapore, posted 2mo ago - [Client Reporting Analyst](https://www.jorb.ai/jobs/6a833086a3985293f939c474.md) at [Janus Henderson](https://www.jorb.ai/firms/janus-henderson.md) – London, posted 1mo ago --- Updated: 2026-09-19 Canonical: https://www.jorb.ai/jobs/6aac1065af32ab7de3ddcfb8