# Operational Risk Analyst [Kroo Bank](https://www.jorb.ai/firms/kroo-bank.md) · London · United Kingdom · [Operations](https://www.jorb.ai/jobs/operations.md) Kroo Bank is hiring a Operational Risk Analyst in London. Posted 2026-09-17; applications close 2026-11-16. **Apply**: https://apply.workable.com/kroo/j/47FA06D604 Posted 2d ago. ## Role details At Kroo Bank, we are building a better bank from the ground up—one that puts customers first, treats money responsibly, and uses technology to make everyday banking simpler, fairer, and more transparent. We are a fully regulated UK bank, backed by long-term investors, with a growing customer base and big ambitions. We move fast, think carefully, and hold ourselves to the highest standards, whether engaging with customers, building products, managing risk, or looking after our people. This role is available in either London (near London Bridge, central London) or Manchester. ## How You Will Contribute and Key Responsibilities As an Operational Risk Analyst, you will help develop and maintain Kroo’s operational risk management framework and support a culture of risk awareness across the bank. Reporting to the Operational Risk Manager within the second line of defence (2LOD), you will provide advice, oversight, and constructive challenge to help teams identify, assess, monitor, and report their operational risks. Other responsibilities include: - Support business areas in identifying and assessing operational risks, helping them understand their responsibilities and maintain effective controls. - Conduct operational risk assessments and reviews, identifying control weaknesses and recommending practical improvements. - Help develop, maintain, and implement operational risk policies and procedures. - Support the development of the risk and control self-assessment (RCSA) process, providing oversight and challenge of risk assessments, controls, and action plans. - Coordinate the risk events and issues process, ensuring records are accurate, actions have clear owners, and progress is monitored and reported. - Review risk events and issues to identify recurring themes, underlying causes, and opportunities to prevent similar incidents. - Plan and carry out testing and monitoring to assess whether controls are appropriately designed and operating effectively. - Help develop and monitor key risk indicators, highlighting emerging risks and escalating concerns where necessary. - Analyse operational risk data and prepare clear management information and reports for senior management and the Board. - Produce monthly and quarterly reporting on risk events, issues, operational losses, relevant external events, and emerging trends. - Provide second line advice and challenge on projects, new products, and features, helping teams identify risks and consider appropriate controls. - Work with colleagues across the bank to improve risk awareness and support consistent application of the operational risk framework. ## Qualifications & Experience Ideal candidates will possess the following: - Relevant experience in operational risk, risk management, internal controls, or a related assurance role, ideally within banking or financial services. - Understanding of operational risk frameworks and the responsibilities of the first and second lines of defence. - Experience identifying and assessing risks, reviewing controls, and recommending improvements. - Familiarity with risk and control self-assessments, risk events, issues management, and key risk indicators. - Ability to assess the design and effectiveness of controls and clearly document findings. - Strong analytical skills, with the ability to interpret data, identify trends, and turn findings into practical recommendations. - Ability to prepare accurate reports and management information for different audiences, including senior stakeholders. - Clear communication skills, with the confidence to ask questions, provide constructive challenge, and explain risk matters in straightforward terms. - Good attention to detail and organisational skills, with the ability to manage competing priorities and meet reporting deadlines. - Ability to work collaboratively across teams while maintaining an independent approach to risk oversight. - A proactive and inquisitive approach, with sound judgement and a willingness to learn. - Awareness of the regulatory environment in which UK banks operate and its relevance to operational risk. ## What We Offer We offer a range of benefits to support you both in and outside work: - **Annual Leave:** 25 days of annual leave, 8 bank holidays, 1 Kroo bank holiday on June 24th, and 1 day off during the week of your birthday. - **Personal Days:** 3 personal days to use as needed. - **Volunteering:** Up to 4 hours of employer-sponsored volunteering time each month. - **Mental Health Support:** Access to Spill, our mental health support partner. - **Workplace Pension:** A pension with a 5% employee contribution and a 3% employer contribution. - **Equipment:** A MacBook laptop and the necessary equipment for hybrid working, with support towards home office setup if required. - **Office Space:** Access to our offices, including our workspace near London Bridge in central London. - **Other Schemes:** Cycle to Work scheme and Electric Car scheme. - **Family Support:** Enhanced parental leave to support employees starting and growing their families. - **Development:** Opportunities for development as the bank grows. - **Health:** Private healthcare for you and your immediate family through Vitality. ### Work Model and Culture **Hybrid Working:** This role is based in London, with attendance at our office near London Bridge in central London expected once a week. Working hours are Monday to Friday, 9 am to 5:30 pm, combining remote working with time in the office to support collaboration and teamwork. **Diversity and Inclusion:** We are committed to creating a diverse and inclusive workplace where everyone is valued, respected, and supported. We welcome applications from people of all backgrounds and ensure reasonable adjustments are available throughout the recruitment process. Please let us know if you need any support or adjustments when applying. _To all Recruitment Agencies: Kroo Bank does not accept unsolicited agency CVs. Please do not submit CVs to our adverts or forward them directly to employees. Kroo Bank will not accept responsibility for fees relating to unsolicited submissions. Candidates should submit applications directly through the advertised platform._ ## Applying to this role This Operational Risk Analyst role at Kroo Bank runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=kroo-bank&job=6aabd728b37d2d80b849333d) ## Other open Operations roles - [Production Operator - Material Handler](https://www.jorb.ai/jobs/6a9882c216396ca349747877.md) at [Koch](https://www.jorb.ai/firms/koch.md) – New York, posted 16d ago - [Production Associate](https://www.jorb.ai/jobs/6a45aca1bfa661a8a9ae168e.md) at [Koch](https://www.jorb.ai/firms/koch.md) – New York, posted 2mo ago - [Client Service Executive - UK](https://www.jorb.ai/jobs/6a9ea7fe8a5f560064cb8c92.md) at [Alt21](https://www.jorb.ai/firms/alt21.md) – London, posted 11d ago - [Operations – Intern (Asia)](https://www.jorb.ai/jobs/6a57ecd2bfa866352e9ca747.md) at [Citadel](https://www.jorb.ai/firms/citadel.md) – Singapore, posted 2mo ago - [Client Reporting Analyst](https://www.jorb.ai/jobs/6a833086a3985293f939c474.md) at [Janus Henderson](https://www.jorb.ai/firms/janus-henderson.md) – London, posted 1mo ago --- Updated: 2026-09-19 Canonical: https://www.jorb.ai/jobs/6aabd728b37d2d80b849333d