# Claim Technician - Inland Marine [Gallagher](https://www.jorb.ai/firms/gallagher.md) · New York · United States · [Insurance & Actuarial](https://www.jorb.ai/jobs/insurance-actuarial.md) Gallagher is hiring a Claim Technician - Inland Marine in New York. Posted 2026-09-16; applications close 2026-11-15. **Apply**: https://jobs.ajg.com/ajg-home/jobs/59728 Posted 2d ago. ## Role details ## Introduction At Gallagher Bassett, we’re there when it matters most. Helping people through challenging moments is more than just our job—it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a meaningful difference in people’s lives. Our work requires empathy, precision, and a strong sense of partnership. We are a team of fast-paced problem-solvers, empathetic experts, and results-driven professionals who care deeply about doing the right thing and doing it well. Whether managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. ## About WK Webster WK Webster, a Gallagher company, is one of the world’s largest insurance brokerage and risk management firms, serving organizations with tailored solutions that help protect people, property, and business operations. At WK Webster, we value collaboration, service excellence, and a commitment to helping clients and colleagues succeed. ## Position Overview WK Webster is seeking a detail-oriented and organized **Claims Technician – Accounting, Dispatch & Logistics Support** to join our Claims team. This position supports claims operations through accounting assistance, claims dispatching, and logistical coordination. The ideal candidate will help ensure claims are routed efficiently, records are maintained accurately, and operational support is delivered in a timely and professional manner. ## How You’ll Make an Impact - Assist the President and Senior Vice President as needed with emails, returning phone calls, drafting letters, mailings, and appointments. - Assist with daily claims processing and related administrative support. - Support claims accounting functions, including invoice review, payment tracking, coding, reconciliation, and documentation. - Enter, update, and verify claim data in the claims management system with accuracy and consistency. - Dispatch claims to field personnel, adjusters, or vendors based on urgency, location, and service requirements. - Coordinate field assignments and monitor claim activity to help ensure timely completion. - Manage logistical support tasks such as scheduling, document distribution, and coordination with internal and external partners. - Track claim status and follow up on outstanding items to support efficient resolution. - Communicate with accounting staff, field teams, and other departments to resolve issues and maintain workflow. - Review claim-related documents for completeness and accuracy before processing. - Maintain organized files, records, reports, and correspondence related to claims activity. - Assist with preparing routine reports and updates for management. - Provide general administrative and operational support to the Claims team. - Follow company policies, procedures, service standards, and applicable regulatory requirements. ## About You - High school diploma or equivalent required; bachelor’s degree preferred. - Previous experience in claims support, accounting support, logistics, or administrative operations preferred. - Strong attention to detail and accuracy. - Excellent organizational and time-management skills. - Ability to manage multiple priorities in a fast-paced environment. - Strong written and verbal communication skills. - Proficiency in Microsoft Office applications, especially Excel. - Experience with claims systems or similar database platforms preferred. - Ability to work effectively with internal teams and external contacts. - Ability to obtain an Insurance Adjuster’s License through the Non-Resident State of Texas preferred. ## Preferred Skills - Basic understanding of claims processing and accounting workflows. - Experience coordinating field resources or dispatch activities. - Strong problem-solving skills and a proactive approach to follow-up. - Ability to work independently while supporting team objectives. ## What Gallagher Offers At Gallagher, we are committed to creating an environment where employees can grow, contribute, and thrive. We value teamwork, professional development, and a culture built on integrity, service, and respect. ## Compensation and Benefits - Competitive compensation. - Comprehensive benefits programs designed to support your well-being. - Career development opportunities and ongoing learning. - A collaborative, people-first culture with accessible leadership. - The opportunity to do meaningful work with global reach and local impact. For more information, visit Gallagher’s Benefits page. ## Equal Opportunity Statement Gallagher is an equal opportunity employer. We are committed to diversity, equity, and inclusion and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled). At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience does not align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. ## Applying to this role This Claim Technician - Inland Marine role at Gallagher runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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