# Impound Coordinator - Remote [Motorola Solutions](https://www.jorb.ai/firms/motorola-solutions.md) · New York · United States · [Administrative / Others](https://www.jorb.ai/jobs/administrative-others.md) Motorola Solutions is hiring a Impound Coordinator - Remote in New York. Posted 2026-09-08; applications close 2026-11-07. **Apply**: https://motorolasolutions.wd5.myworkdayjobs.com/Careers/job/Illinois-Remote-Work/Impound-Coordinator---Remote_R66943 Posted 11d ago. ## Role details ## Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global, close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property, and places—fostering the collaboration that’s critical for safer communities, safer schools, safer hospitals, and safer businesses. Ultimately, we help build safer nations. Connect with a career that matters and help us build a safer future. ## Department Overview MV is a Skip Tracing, Forwarding, Data Skip and Impound division of Motorola Solutions. We are a full-service recovery operation connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. We reward our hardworking employees with competitive compensation, full benefits, and future growth opportunities within our organization. The Impounds team oversees client accounts and facilitates the recovery of client assets. The team is also responsible for outbound calls to agents and impound lots. ## Job Description **Note:** This is a fully remote position. Hours are 9:00am to 6:00am CST. We are searching for an Impound Coordinator to work assignments in a fast-paced environment. The qualified individual will be involved in bailing out collateral nationally. Successful recovery of assets is completed using our proprietary systems and through discussions directly with impound lots, agents, and clients. The Impound Coordinator will be responsible for maintaining customer service, updating designated accounts, and communicating with clients throughout the lifecycle of each account. The responsibilities of this position are performed 100% via computer—no field work or travel is required. ## Job Responsibilities - Review documents impound notices from clients - Work closely with repossession agents to coordinate repossession activities - Review charges assessed by impound lots and repair shops to ensure compliance with state and local laws - Manage the repossession process for lenders and work closely with client representatives - Proactively monitor accounts and address a variety of issues - Make phone contact with clients, agents, and impound lots - Maintain effective communication with repossession agents, collections, and other internal departments - Service inbound calls in accordance with guidelines provided - Properly document all account activity in the system of record - Utilize internal and external business applications and technology to perform routine line-of-business activities ## Desired Skills - High level of experience using G-Suite, MS Office, and related applications - Strong communication and phone skills to provide clear, concise direction; experience interacting with business clients via phone and email - Strong negotiation skills - High attention to detail - Strong multi-tasking and organizational skills - Punctual with good attendance is a must - Must have professional phone skills and demeanor **Target Base Salary Range:** $45,760 to $47,840 USD Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. ## Basic Requirements - High school diploma or equivalent required - 1 to 2 years of impound-related experience required - Legal authorization to work in the U.S. indefinitely is required; employer work permit sponsorship is not available for this position ## Travel Requirements None ## Relocation Provided None ## Position Type Experienced ## Referral Payment Plan Yes ## Our U.S. Benefits - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - And more! ## EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorola employee to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all preferred skills, we’d still love to hear why you think you’d be a great addition. We are committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation, please complete the Reasonable Accommodations Form. ## Applying to this role This Impound Coordinator - Remote role at Motorola Solutions runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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