# Part-Time Universal Banker (20 Hours), Maspeth Branch [Citi](https://www.jorb.ai/firms/citi.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) Citi is hiring a Part-Time Universal Banker (20 Hours), Maspeth Branch in New York. Posted 2026-09-11; applications close 2026-11-10. **Apply**: https://citi.wd5.myworkdayjobs.com/2/job/Maspeth-New-York-United-States/Part-Time-Universal-Banker--20-Hours---Maspeth-Branch_26993125 Posted 1d ago. ## Role details ## Universal Banker The Universal Banker is an entry-level position responsible for assisting in the execution of sales, products, or service activities in coordination with the customer service team. The overall objective of this role is to foster relationships with customers to build loyalty and help increase sales to individual consumer clients. ## Responsibilities - Assist in basic account opening for existing customers. - Provide service delivery to internal and external customers to resolve account service issues. - Execute financial transactions in accordance with bank policies and procedures. - Refer opportunities to segment partners where appropriate. - Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively. - Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, and product initiatives. - Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure the safety and security of customer and bank assets. - Assess risk when business decisions are made, with particular consideration for the firm's reputation and safeguarding Citi, its clients, and assets, by driving compliance with applicable laws, rules, and regulations; adhering to policy; applying sound ethical judgment regarding personal behavior, conduct, and business practices; and escalating, managing, and reporting control issues with transparency. ## Qualifications - 1–3 years of relevant experience. - Previous retail banking or similar experience required. - Consistently demonstrates clear and concise written and verbal communication skills. ## Education - High school diploma or equivalent. ## Job Information - **Job Family Group:** Consumer Sales - **Job Family:** Branch Sales - **Time Type:** Part time - **Primary Location:** Maspeth, New York, United States ## Compensation (Part-Time) - **Primary Location Full-Time Salary Range:** $50,030.00 – $65,270.00 - Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. - **Hourly rate corresponding to the annual range:** $24.05 – $31.37 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ## Other Information - **Anticipated Posting Close Date:** Oct 09, 2026 ## Equal Opportunity Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. ## Accessibility If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. ## Applying to this role This Part-Time Universal Banker (20 Hours), Maspeth Branch role at Citi runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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