# Part Time Branch Ambassador - Astoria-Broadway

[Capital One](https://www.jorb.ai/firms/capital-one.md) · New York · United States · [Administrative / Others](https://www.jorb.ai/jobs/administrative-others.md)

Capital One is hiring a Part Time Branch Ambassador - Astoria-Broadway in New York. Posted 2026-08-25; applications close 2026-10-24.

**Apply**: https://capitalone.wd12.myworkdayjobs.com/Capital_One/job/Astoria-NY/Part-Time-Branch-Ambassador---Astoria-Broadway_R999069-1

Posted 26d ago.

## Role details

## Part Time Branch Ambassador - Astoria-Broadway

Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy.

As a **Branch Ambassador**, you are the heartbeat of our space. You embody our culture of outstanding hospitality. You are a relationship-builder who blends friendly, attentive service with cutting-edge digital innovation. Whether you’re helping a client navigate our latest tools or empowering them to reach their financial goals, you are the face of an exceptional, human-centric experience.

We are looking for curious, empathetic, and tech-savvy individuals who thrive in a fast-moving environment. You anticipate needs, solve problems before they arise, and have a genuine passion for helping people thrive in an evolving digital world.

### What You’ll Actually Do

  
- **The Guardian of Trust & Accuracy:** Execute high-volume cash transactions—including deposits, withdrawals, and complex negotiable instrument processing—with 100% accuracy. Maintain a “compliance-first” mindset, ensuring all security, audit, BSA/AML, and federal regulatory standards are met with precision.
  
- **The Digital Concierge:** Educate clients on how to leverage mobile banking, remote deposit capture, and contactless payments.
  
- **The First-Line Consultant:** Identify customer needs by actively listening, then match personal or business goals with the right digital tools or banking solutions.
  
- **The Hospitality Lead:** Greet customers and ensure no one ever feels like just a “number.” Balance the efficiency of a high-volume operation with a warm, community-focused approach.

### What You Bring

  
- **A Hospitality Heart:** A natural gift for making people feel welcome and heard.
  
- **Tech Fluency:** An early adopter of apps and digital tools and a passion for teaching others.
  
- **Precision and Detail:** Satisfaction in getting numbers right every time and following clear procedures.
  
- **Adaptability:** Enjoyment of a “fluid” workspace where you may move from a cash drawer to a digital demo quickly.
  
- **Curiosity:** Interest in the “why” behind the “how” and a drive to improve the customer journey.

### Why Join Us?

This isn’t just a job—it’s work with a mission. Because we’ve removed the pressure of traditional sales quotas, you can focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth.

## The Perks

We provide a comprehensive benefits package to support your journey. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

  
- Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance
  
- Paid Time Off
  
- Education Assistance
  
- Matching 401(k) contribution up to 7.5%
  
- Paid Parental Leave
  
- Mental Health support
  
- Back-up Child or Elder Care
  
- And much more!

### Essential Functions (Included, but not limited to)

  
- Support surrounding branches as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader region.
  
- Available to work a flexible schedule, including weekends, with hours and days subject to change.
  
- Adapt to business-driven schedule adjustments (company provides reasonable notice for permanent schedule changes in accordance with state and local laws).
  
- Attend all required training sessions, which may occur on a schedule differing from the primary shift.
  
- Lifting up to 25 pounds and moving/standing for extended periods of time
  
- Regular and consistent attendance

### Basic Qualifications

  
- High School Diploma, GED, or Equivalent Certification
  
- At least 1 year of Retail, Sales, or Customer Service experience
  
- At least 6 months of cash handling experience

### Preferred Qualifications

  
- Associate’s degree
  
- 2+ years of Retail or Customer-facing experience
  
- Proficient in G-Suite
  
- Strong written and oral communication skills

## Additional Information

You may be required to take an assessment. It takes about 35 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

**Salary (Astoria, NY):** $51,542 - $54,600 for Branch Ambassador. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

## Applying to this role

This Part Time Branch Ambassador - Astoria-Broadway role at Capital One runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=capital-one&job=6aa37ef3851186f72ef8e07f)

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Updated: 2026-09-20
Canonical: https://www.jorb.ai/jobs/6aa37ef3851186f72ef8e07f
