# Branch Operations Coordinator Fulton Street DeNovo [Wells Fargo](https://www.jorb.ai/firms/wells-fargo.md) · New York · United States · [Operations](https://www.jorb.ai/jobs/operations.md) Wells Fargo is hiring a Branch Operations Coordinator Fulton Street DeNovo in New York. Posted 2026-08-18; applications close 2026-10-19. **Apply**: https://wd1.myworkdaysite.com/recruiting/wf/WellsFargoJobs/job/BROOKLYN-NY/Branch-Operations-Coordinator-Fulton-Street-DeNovo_R-569438-1 Posted 1mo ago. ## Role details ## About this role Wells Fargo is seeking a **Branch Operations Coordinator** for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at wellsfargojobs.com. ## In this role you will - Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers - Complete operational activities while minimizing risks under established policies - Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization - Support the Branch manager in operational tasks and scheduling - Resolve issues related to daily operations of the teller line, under direction of regional banking management - Support customers and employees in resolving or escalating concerns or complaints - Receive guidance from managers and exercise judgment within defined policies and procedures - Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions - Identify information and services to meet customers’ financial needs - Motivate a diverse team to achieve full potential and meet established business objectives ## Required Qualifications - 1+ years of customer service and issue resolution support experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education ## Desired Qualifications - Ability to provide strong customer service while listening, eliciting information, and comprehending customer issues - Ability to educate and connect customers to technology and share the value of mobile banking options - Ability to interact with integrity and professionalism with customers and employees - Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss - Cash handling experience - Well-organized, independent, and able to prioritize in a fast-paced environment - Ability to exercise judgment, raise questions to management, and adhere to policy guidelines - Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting - Knowledge and understanding of retail compliance controls, risk management, and loss prevention - Motivate others to achieve full potential and meet established business objectives ## Job Expectations - Ability to work a schedule that may include most Saturdays - This position is not eligible for Visa sponsorship ## Posting Location - 543 FULTON STREET, BROOKLYN, NY 11201 ## Pay Range - $23.00-$30.25 Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. ## Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. - Health benefits - 401(k) Plan - Paid time off - Disability benefits - Life insurance, critical illness insurance, and accident insurance - Parental leave - Critical caregiving leave - Discounts and savings - Commuter benefits - Tuition reimbursement - Scholarships for dependent children - Adoption reimbursement ## Posting End Date 20 Sep 2026 ## Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. ## Risk and Compliance Expectations Employees support a focus on building strong customer relationships balanced with a strong risk-mitigating and compliance-driven culture. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), including effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. ## Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. ## Drug and Alcohol Policy Wells Fargo maintains a drug-free workplace. Please see our Drug and Alcohol Policy to learn more. ## Recruitment and Hiring Requirements - Third-party recordings are prohibited unless authorized by Wells Fargo. - Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. ## Applying to this role This Branch Operations Coordinator Fulton Street DeNovo role at Wells Fargo runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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