# Receptionist [Howden](https://www.jorb.ai/firms/howden.md) · London · United Kingdom · [Administrative / Others](https://www.jorb.ai/jobs/administrative-others.md) Howden is hiring a Receptionist in London. Posted 2026-09-08; applications close 2026-11-07. **Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/Hyperion_External/job/London/Receptionist_R0019160-1 Posted 7d ago. ## Role details ## About Howden Howden is a global insurance group with employee ownership at its heart. We’re united by a shared passion and a no-limits mindset, and we collaborate as an international team across 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. Whatever your priorities—work/life balance, career progression, sustainability, volunteering—you’ll find like-minded people driving change. ## Receptionist (Permanent) As the first point of contact for all visitors to the Howden offices, you will create a warm and inviting environment and deliver a five-star customer service experience. ## What You Will Be Doing - Meet and greet clients and visitors in a professional manner, ensuring they are well looked after while they are in our offices. - Rotate daily between 5 reception desks throughout the building, getting to know each floor and its specific duties. - Work as part of a dynamic reception team to maintain a high level of service for all clients. - Book meeting rooms on the day via the Condeco meeting room booking system as needed. - Liaise with the Hospitality team regarding any changes to catering bookings on the day. - Manage courier bookings for domestic and international deliveries. - Ensure seamless communication between the Hospitality and Reservations teams regarding hospitality requirements and room bookings for all meetings and internal events. - Ensure all visitors sign in and receive a visitors pass; keep records up to date for all visitors and temporary passes, including liaison with the Front of House Coordinator for assigned/returned or deactivated passes. - Maintain an open line of communication with the CRES (facilities) team and report issues as soon as known. - Complete a weekly temporary and event pass audit when working on the ground floor. - Take new starter photos for access passes and forward them to the Front of House Coordinator to create them. - Understand that you may be asked to complete tasks outside your daily duties and proceed without issue. - Maintain a high level of understanding of company policies and procedures and apply them to everyday work. - Ensure all reception areas are consistently maintained to a high standard, liaising with cleaners when necessary. - Assist the hospitality team in ensuring all client meeting rooms on the 14th floor are reset after every meeting. - Cover the switchboard, answering calls for all Howden departments and ensuring they are filtered to the correct teams. - Maintain a polished appearance and ensure your uniform is well kept. - Be Fire Marshal trained (with the option of becoming a First Aider). ## What We Are Looking For - Previous experience in a similar reception role, with strong interpersonal skills to deliver high-quality face-to-face contact with clients and visitors. - A strong level of administrative experience. - Excellent customer service skills. - Maintain a professional manner when answering telephones. - Ability to work independently and as part of a team. - Excellent communication skills in both verbal and written English. - Good time management, with the ability to prioritise and multitask. - Basic knowledge of Microsoft Office suites. - Experience in the service industry (desired). ## What We Offer in Return A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most, including personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. We also recognise that separate home and work lives don’t really exist—if you’re happy and healthy at home, you’re more likely to be happy and fulfilled at work (and vice versa). We support our people in every aspect of their lives. ## Diversity and Inclusion At Howden, we value diversity. We’re looking for individuals who share the same values as us: - Our successes have all come from someone brave enough to try something new. - We support each other in the small everyday moments and the bigger challenges. - We are determined to make a positive difference, at work and beyond. We treat colleagues, candidates, clients, and business partners with equality, fairness, and respect regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. ## Reasonable Adjustments We’re committed to providing reasonable accommodations to ensure positions align well with your needs. In addition to usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit, you are encouraged to apply—if your profile fits the role’s criteria, we will be in touch to help you put the requested reasonable adjustments in place. ## Our Sustainability Promise We’re on a life-long journey to become an ever-more sustainable group, focused on taking care of our people and the world we live in, doing good business, and making a positive impact wherever we can. Our governance processes, company policies, and review systems are geared toward this goal. You can read more about our sustainability work here. ## Applying to this role This Receptionist role at Howden runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=howden&job=6a9ffaa9b0ef6d07dbd8d405) ## More open roles at Howden - [Actuarial Analyst Intern](https://www.jorb.ai/jobs/6aa81cc1d5784613b58fb712.md) – New York, posted 6d ago - [Reinsurance Broker Intern](https://www.jorb.ai/jobs/6aa81cc1d5784613b58fb7e7.md) – New York, posted 6d ago - [RFP Graphic Designer - PowerPoint Specialist](https://www.jorb.ai/jobs/6a97301b080f36e1a29134a1.md) – New York, posted 14d ago - [Mortgage Administrator](https://www.jorb.ai/jobs/6a858680db0fd331b7773cab.md) – London, posted 27d ago - [Receptionist](https://www.jorb.ai/jobs/6a8610b6514bcc04be49cfe7.md) – New York, posted 27d ago ## Other open Administrative / Others roles - [Office Assistant](https://www.jorb.ai/jobs/6a79bdb1ddc049fe8598b8e7.md) at [The Access Bank UK](https://www.jorb.ai/firms/the-access-bank-uk.md) – London, posted 1mo ago - [Admin Officer (1-year contract)](https://www.jorb.ai/jobs/6a9fc0eb87de82e055d36265.md) at [Deloitte](https://www.jorb.ai/firms/deloitte.md) – Singapore, posted 7d ago - [Tax - Business Tax Services - Admin Assistant - Hong Kong](https://www.jorb.ai/jobs/69d54a93839f48a6c5c27115.md) at [EY](https://www.jorb.ai/firms/ey.md) – Hong Kong, posted 5mo ago - [Intern - EA/Team Assistant](https://www.jorb.ai/jobs/6a2457eb65fa91b9561dc29e.md) at [Amundi](https://www.jorb.ai/firms/amundi.md) – London, posted 3mo ago - [Team Assistant, Wholesale](https://www.jorb.ai/jobs/6a988091f920d30908fdcda4.md) at [Nomura](https://www.jorb.ai/firms/nomura.md) – New York, posted 13d ago --- Updated: 2026-09-15 Canonical: https://www.jorb.ai/jobs/6a9ffaa9b0ef6d07dbd8d405