# Collection Assistant [Carousell](https://www.jorb.ai/firms/carousell.md) · Singapore · [Administrative / Others](https://www.jorb.ai/jobs/administrative-others.md) Carousell is hiring a Collection Assistant in Singapore. Posted 2026-08-31; applications close 2026-10-30. **Apply**: https://jobs.smartrecruiters.com/CarousellGroup/744000146392759 Posted 5d ago. ## Role details ## About Carousell Group Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia, on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, Mudah.my, OneShift, REFASH, and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global, and Peak XV Partners (formerly known as Sequoia Capital India). Carousell’s culture is built on hiring, developing, and promoting people who embody our values of HEART: Humility, Empathy, Accountability, Relentlessly resourceful, and Teamwork. Together as an organisation, we make magic happen. ## About Revo Financial Established in 2018, Revo Financial is an innovative financial solutions provider for both businesses and individuals’ automotive needs. We leverage technology for automated processing to bring efficiency and a seamless, simple experience for customers. We are driven to be the next evolution of the autos financial business and invite you to be an integral part of our team. ## Job Description - Manage an assigned portfolio of overdue motor hire purchase accounts across various delinquency buckets. - Contact customers via calls and messages to recover outstanding installments. - Negotiate repayment plans, restructures, and settlements within approved guidelines, and monitor adherence to agreed arrangements. - Coordinate with repossession agents, external debt collection agencies, and law firms on escalated cases, including voluntary surrender and shortfall recovery after vehicle disposal. - Maintain accurate, timely records of all collections activities, payment arrangements, and account statuses in the system. - Record payment information by updating account details and maintaining accurate records of all customer interactions. - Perform other ad hoc duties as required. ## Qualifications - 1 to 2 years of collections or debt recovery experience, preferably in motor hire purchase. - Strong negotiation skills and composure in difficult conversations. - Meticulous with records and follow-up. - Intermediate Excel knowledge. - Able to work independently while collaborating with various departments and stakeholders. ## Applying to this role This Collection Assistant role at Carousell runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=carousell&job=6a95352300bf107f2710a099) ## More open roles at Carousell - [Marketing Intern](https://www.jorb.ai/jobs/6a8bc203962ab1159cb29dc1.md) – Hong Kong, posted 10d ago - [REFASH_Social Media Creative Intern](https://www.jorb.ai/jobs/6a86b44b511a06a63b0ce875.md) – Singapore, posted 15d ago - [Sales & Insurance Executive (Account Management)](https://www.jorb.ai/jobs/6a7d41a01938054afedbff30.md) – Singapore, posted 23d ago - [Livestream Host (Part Time)](https://www.jorb.ai/jobs/6a26770035da1dc6482c8dec.md) – Singapore, posted 2mo ago - [Business Development Executive 商務開發專員](https://www.jorb.ai/jobs/699ba2353b2cd922bde65dce.md) – Hong Kong, posted 9mo ago ## Other open Administrative / Others roles - [Receptionist & Registration Coordinator](https://www.jorb.ai/jobs/6a493cf61b4178dd3bdb8916.md) at [Jet Direct Mortgage](https://www.jorb.ai/firms/jet-direct-mortgage.md) – New York, posted 2mo ago - [Team Assistant, Wholesale](https://www.jorb.ai/jobs/6a988091f920d30908fdcda4.md) at [Nomura](https://www.jorb.ai/firms/nomura.md) – New York, posted 2d ago - [Local Delivery Driver - CDL A (Relief Route)](https://www.jorb.ai/jobs/6a4815c7f3d54e05ebe47137.md) at [PepsiCo](https://www.jorb.ai/firms/pepsico.md) – New York, posted 2mo ago - [Intern - EA/Team Assistant](https://www.jorb.ai/jobs/6a2457eb65fa91b9561dc29e.md) at [Amundi](https://www.jorb.ai/firms/amundi.md) – London, posted 3mo ago - [Group Risk Administrator - Employee Benefits](https://www.jorb.ai/jobs/6a82f80e930ce1e6e884c9f3.md) at [Moore Kingston Smith](https://www.jorb.ai/firms/moore-kingston-smith.md) – London, posted 18d ago --- Updated: 2026-09-05 Canonical: https://www.jorb.ai/jobs/6a95352300bf107f2710a099