# Claims Handler - Healthcare London

[Davies](https://www.jorb.ai/firms/davies.md) · London · United Kingdom · [In-house Legal](https://www.jorb.ai/jobs/in-house-legal.md)

Davies is hiring a Claims Handler - Healthcare London in London. Posted 2026-08-28; applications close 2026-10-27.

**Apply**: https://davies.pinpointhq.com/en/jobs/556035

Posted 7d ago.

## Role details

## Healthcare File Handler Assistant

The role sits within the Healthcare Division and offers the opportunity to develop expertise in the handling of healthcare and clinical negligence claims on behalf of insurers, healthcare providers, and private medical organisations.

The File Handler Assistant will manage, under supervision, a caseload of aesthetic treatment claims, alongside other healthcare litigation and pre-litigation matters with a value of up to around £50,000. Supervision, mentoring, and technical support will be provided as part of the team’s competency and development framework.

The successful candidate will assist with, and progressively undertake, all aspects of case handling—from initial instruction through to resolution, including claims that have proceeded to litigation. All claims will be handled on behalf of Defendant clients.

This role would suit either an individual with experience in claims handling or someone in a legal environment looking to develop a career in healthcare litigation, or a junior litigator seeking to broaden their experience of defendant clinical negligence and healthcare claims.

Due to the nature of the work, the successful candidate should be able to demonstrate strong analytical and organisational skills, the ability to manage a varied caseload, and the confidence to provide clear and practical advice to clients under appropriate supervision.

## Key Responsibilities

  
- Acknowledge instructions and, initially, liaise with clients, Court, and other parties.
  
- Draft appropriate Court documentation.
  
- File appropriate documentation at Court and serve it upon third parties where applicable.
  
- Liaise with the Insured and witnesses to assist with drafting witness statements.
  
- Obtain additional information and/or documentation from the insurer client and/or third parties to progress negotiations.
  
- Follow up on outstanding instructions and actions to ensure responses are received within required timescales.
  
- Create bundles, instruct Counsel, and review records or other relevant documentation pertaining to the file.
  
- Provide general assistance and ad hoc support to the lead File Handlers as required.
  
- Ensure all case management and matter information is inputted into the system in a timely and accurate manner to maintain complete records and accurate reporting to clients.
  
- Ensure compliance with the SRA Code of Conduct 2015.

## Qualifications and Experience

  
- Experience of working within a legal or claims handling environment is essential, preferably involving healthcare, clinical negligence, personal injury, or insurance claims; alternatively, an appropriate legal qualification.

## Essential Skills

  
- Experience negotiating with and influencing third parties to obtain information.
  
- Strong organisational skills, including the ability to prioritise workload.
  
- Ability to work effectively to set deadlines.
  
- Experience dealing with calls and enquiries from insurers, brokers, and other relevant parties.
  
- Gathering and recording information accurately.
  
- IT literate.
  
- Excellent attention to detail.
  
- Good communication and telephone skills.
  
- Experience using a Claims/Case Management system.

## Applying to this role

This Claims Handler - Healthcare London role at Davies runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=davies&job=6a91b0b878837e50bc5cea46)

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Updated: 2026-09-05
Canonical: https://www.jorb.ai/jobs/6a91b0b878837e50bc5cea46