# Legal Operations Specialist [Checkout.com](https://www.jorb.ai/firms/checkout-com.md) · London · United Kingdom · [Operations](https://www.jorb.ai/jobs/operations.md) Checkout.com is hiring a Legal Operations Specialist in London. Posted 2026-08-27; applications close 2026-10-26. **Apply**: https://jobs.ashbyhq.com/checkout.com/b8fd9bcf-c58c-47fe-8399-c8bf7edd79d5 Posted 9d ago. ## Role details ## Company Overview Checkout.com enables more than 10 billion transactions yearly for over one billion global shoppers. The company powers payments for businesses worldwide, helping deliver effortless digital experiences at scale. With 20 offices across six continents and London as HQ, Checkout.com is shaping the future of fintech. ## The Role Checkout.com is looking for a skilled, tech-savvy Legal Operations Specialist to join its fast-paced legal team. In this role, you will help drive operational excellence, scale the legal tech stack, and streamline legal workflows. The ideal candidate bridges legal expertise, technology, and data-driven efficiency. You will manage complex contract ecosystems, optimise team collaboration tools, and leverage Artificial Intelligence (AI) to design modern, automated legal processes. ## Key Responsibilities - **Legal Tech Stack & Automation Strategy:** Support the administration, integration, and continuous improvement of legal technology tools, with a focus on Contract Lifecycle Management (CLM) systems. - **Atlassian Ecosystem:** Support the legal department’s Jira infrastructure, including designing, maintaining, and optimising workflows in Jira Service Management (JSM) for legal intake; manage Jira Spaces; and build a comprehensive, user-friendly knowledge base in Confluence. - **AI & Process Engineering:** Identify opportunities to embed AI and machine learning tools into legal operations, supporting AI-driven efficiencies such as automated contract review, AI search optimisation, legal operations chatbots, and automated triaging to reduce cycle times. - **Workflow Optimisation:** Evaluate existing legal processes, identify bottlenecks across the payment processing legal pipeline (e.g., merchant agreements, vendor contracts, regulatory tracking), and engineer streamlined, scalable workflows. - **Data Analytics & Reporting:** Design dashboards and generate metrics within Jira and CLM tools to track legal spend, turnaround times, contract volumes, and team capacity; present actionable insights to legal leadership. - **Vendor & Resource Support:** Support legal tech vendor relationships (e.g., Brightflag) and help ensure the team maximises value from industry resources (e.g., CLOC, ACC). ## Required Experience & Qualifications - Minimum of 1 year of experience in Legal Operations, ideally within a fintech, payment processing, or highly regulated corporate environment. - Experience with enterprise CLM systems (e.g., Ironclad, LinkSquares, Icertis, or Conga), including template building and workflow routing. - Working knowledge of Jira, including designing custom workflows, queues, and SLAs in JSM; supporting Jira Spaces; and structuring documentation in Confluence. - Experience using generative AI tools, prompt engineering, or AI-backed legal tech features to build efficiencies, automate repetitive tasks, and analyse legal data. - General understanding of legal operational challenges specific to payment processing, financial services, or tech companies. ## Preferred Skills & Core Competencies - **Tech-Forward Mindset:** Ability to look beyond tool usage and find ways to integrate systems; experience with integrations (APIs, Zapier) is a plus. - **Problem-Solving & Agility:** Ability to thrive in a high-volume, rapidly changing environment. - **Project Management:** Strong organisational skills and experience supporting multiple tech implementation projects simultaneously (PRINCE2 qualification a plus, but not required). - **Collaboration & Communication:** Ability to translate complex technical or legal requirements into clear, user-friendly processes for cross-functional stakeholders such as Product, Sales, and Compliance. ## Additional Information ### Bring All of You to Work Checkout.com creates conditions for high performers to thrive through real ownership, fewer blockers, and meaningful work from day one. The company supports fast-moving teams, meaningful challenges, and career growth. The role supports inclusive collaboration, and candidates can inform the company during the application process—or to their recruiter—if they need anything to make their experience or working environment more comfortable. ### Life at Checkout.com The hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. ## Applying to this role This Legal Operations Specialist role at Checkout.com runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=checkout-com&job=6a9097931d6683314cb07dfb) ## More open roles at Checkout.com - [Engineer I, People Technology, HCM](https://www.jorb.ai/jobs/6a7e22dc7ebf05261d0683a9.md) – London, posted 23d ago - [Engineer I, People Technology, Integrations](https://www.jorb.ai/jobs/6a7e22dc7ebf05261d0683ac.md) – London, posted 23d ago - [Specialist, Implementation Engineering](https://www.jorb.ai/jobs/6a3a0d6f6f45ef9e6b3e3dbe.md) – Hong Kong, posted 2mo ago - [Software Engineer I](https://www.jorb.ai/jobs/6a216d10aca6b3376d0b193b.md) – London, posted 3mo ago ## Other open Operations roles - [Internship Programme 2027: Strategy & Operations Manager](https://www.jorb.ai/jobs/6a2956a39a43d08d0a019306.md) at [Revolut](https://www.jorb.ai/firms/revolut.md) – London, posted 2mo ago - [2027 Operations Summer Analyst Program – New York and Jersey City](https://www.jorb.ai/jobs/6a9650910594a0dbd0bfaaff.md) at [Jefferies](https://www.jorb.ai/firms/jefferies.md) – New York, posted 4d ago - [Production Associate](https://www.jorb.ai/jobs/6a45aca1bfa661a8a9ae168e.md) at [Koch](https://www.jorb.ai/firms/koch.md) – New York, posted 2mo ago - [Cash Management Analyst](https://www.jorb.ai/jobs/6a860b919634f01283628a3a.md) at [Nomura](https://www.jorb.ai/firms/nomura.md) – New York, posted 16d ago - [Technical Operator](https://www.jorb.ai/jobs/6a45aca1bfa661a8a9ae1674.md) at [Koch](https://www.jorb.ai/firms/koch.md) – New York, posted 2mo ago --- Updated: 2026-09-05 Canonical: https://www.jorb.ai/jobs/6a9097931d6683314cb07dfb