# Part Time Branch Ambassador - NYC

[Capital One](https://www.jorb.ai/firms/capital-one.md) · New York · United States · [Administrative / Others](https://www.jorb.ai/jobs/administrative-others.md)

Capital One is hiring a Part Time Branch Ambassador - NYC in New York. Posted 2026-08-27; applications close 2026-09-04.

**Apply**: https://capitalone.wd12.myworkdayjobs.com/Capital_One/job/New-York-NY/Part-Time-Branch-Ambassador---NYC_R999199-1

Posted 24d ago.

## Role details

## Part Time Branch Ambassador (NYC)

Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy.

As a **Branch Ambassador**, you are the heartbeat of our space. You embody a culture of outstanding hospitality, helping clients navigate the latest tools and reach their financial goals. You are the face of an exceptional, human-centric experience—combining friendly, attentive service with cutting-edge digital innovation.

We are looking for curious, empathetic, and tech-savvy individuals who thrive in a fast-moving environment. You anticipate needs, solve problems before they arise, and have a genuine passion for helping people thrive in an evolving digital world.

## What You’ll Actually Do

  
- **The Guardian of Trust & Accuracy:** Execute high-volume cash transactions—including deposits, withdrawals, and complex negotiable instrument processing—with 100% accuracy. Maintain a _compliance-first_ mindset to ensure all security, audit, BSA/AML, and federal regulatory standards are met with precision.
  
- **The Digital Concierge:** Educate clients on how to leverage mobile banking, remote deposit capture, and contactless payments to gain convenience and security.
  
- **The First-Line Consultant:** Identify needs by actively listening, uncover personal or business goals, and pair clients with the right digital tools or banking solutions.
  
- **The Hospitality Lead:** Greet customers and ensure no one feels like “just a number.” Balance the efficiency of a high-volume operation with warmth and community-focused partnership.

## What You Bring

  
- **A Hospitality Heart:** A natural gift for making people feel welcome and heard.
  
- **Tech Fluency:** Enjoy being an early adopter of apps and digital tools and teaching others how to use them.
  
- **Precision and Detail:** Satisfaction in getting numbers right and following clear procedures.
  
- **Adaptability:** Comfort with a fluid workspace and moving from cash handling to digital demos quickly.
  
- **Curiosity:** Desire to understand the “why” behind the “how” and continuously improve the customer journey.

## Why Join Us?

This isn’t just a job—it’s work with a mission. With the pressure of traditional sales quotas removed, you can focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment and invest in your confidence, service mindset, and professional growth. You’ll have the tools to be stronger in your role and more effective in how you show up every day.

## The Perks

We provide a comprehensive benefits package to support your journey and your total well-being. Eligibility varies based on full-time/part-time status, exempt/non-exempt status, and management level.

  
- Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance
  
- Paid Time Off
  
- Education Assistance
  
- Matching 401(k) contribution up to 7.5%
  
- Paid Parental Leave
  
- Mental Health support
  
- Back-up Child or Elder Care
  
- And much more!

## Essential Functions (Included, but not limited to)

  
- Support surrounding Branches as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region.
  
- Available to work a flexible schedule, including weekends, with hours and days subject to change.
  
- Ability to adapt to business-driven schedule adjustments (with reasonable notice provided for permanent schedule changes, in accordance with state and local laws).
  
- Ability to attend all required training sessions, which may occur on a schedule differing from the primary shift.
  
- Lifting up to 25 pounds and moving/standing for extended periods of time.
  
- Regular and consistent attendance.

## Basic Qualifications

  
- High School Diploma, GED, or Equivalent Certification
  
- At least 1 year of Retail, Sales, or Customer Service experience
  
- At least 6 months of cash handling experience

## Preferred Qualifications

  
- Associate’s degree
  
- 2+ years of Retail or Customer-facing experience
  
- Proficient in G-Suite
  
- Strong written and oral communication skills

## After You Apply

You may be required to take an assessment (about 35 minutes). If you’re selected to move forward, a recruiter will reach out to discuss the role and answer your questions.

## Work Authorization

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

## Salary (New York, NY)

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours to be regularly worked.

**New York, NY:** $51,542 - $54,600 for Branch Ambassador

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected solely in the candidate’s offer letter.

## Additional Information

  
- This role is expected to accept applications for a minimum of 5 business days.
  
- No agencies please.

## Applying to this role

This Part Time Branch Ambassador - NYC role at Capital One runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=capital-one&job=6a9060ac3b4038e5eb1e36f2)

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Updated: 2026-09-20
Canonical: https://www.jorb.ai/jobs/6a9060ac3b4038e5eb1e36f2
