# Client Servicing Analyst [AllianceBernstein](https://www.jorb.ai/firms/alliancebernstein.md) · London · United Kingdom · [Operations](https://www.jorb.ai/jobs/operations.md) AllianceBernstein is hiring a Client Servicing Analyst in London. Posted 2026-08-27; applications close 2026-10-26. **Apply**: https://abglobal.wd1.myworkdayjobs.com/alliancebernsteincareers/job/London-UK/Client-Servicing-Analyst_R0019548 Posted 10d ago. ## Role details ## Job Description Summary The Client Servicing Onboarding Analyst provides high-level support for the onboarding and ongoing service of AB Institutional clients. The individual will project manage new client onboarding activity and serve as a first and ongoing point of contact for operational client service needs. The key objective is to achieve internal and external client satisfaction throughout the full client lifecycle. ## Responsibilities / Prime Functions - Work closely with internal stakeholders to manage fund/mandate launches, closures, and transition events (custodian changes, name changes, in-specie transitions, benchmark changes). - Project manage the end-to-end process and mitigate risks associated with fund/mandate launches, closures, and transition events. - Manage communication with external parties (e.g., custodians, administrators, transition managers) and, in some instances, the underlying client throughout the event lifecycle. - Manage internal and external communications during events to ensure all stakeholders are aware of progress and contribute toward target completion dates. - Manage the operational set-up of each transition event on internal systems, including establishing custodial accounts and linkages. - Work closely with the Legal team to coordinate the review of the IMA between internal stakeholders. - Work closely with the Derivatives Administration team to facilitate the set-up of trading agreements for trading derivative products. - Ensure market openings for new clients are completed in advance of the funding date, and that new market requests for existing clients are completed on a timely basis. - Coordinate the review and approval of Operating Memorandum Reviews and Operational SLAs (legally contractual documents outlining the services the asset manager commits to provide to the client and/or their administrator). - Provide direct client servicing for operational queries related to the ongoing management of EMEA client accounts. - Maintain awareness of internal processes and controls, as well as the changing regulatory environment. - Foster and maintain strong working relationships with other functional areas of the business as required. - Build and maintain strong relationships with external service and system providers. - Adhere to SLAs as defined within the Client Servicing procedures. ## Secondary Functions - Participate in department initiatives and projects. - Conduct ongoing review of current systems, procedures, and processes, and make recommendations for improvement where required. - Participate in Operational Risk initiatives as required. ## Skills / Experience Required - Degree level education or minimum A Level standard with a solid track record in a similar client servicing/operational role. - Relevant professional qualifications (e.g., IMC or IAQ’s) are desirable, but not essential. - Minimum 1–2 years of experience on the buy-side in either a client servicing or operational role. - Additional European languages are a distinct advantage. - Strong communication skills (verbal and written). - Strong industry knowledge of Operations Middle and Back Office functions, including settlements, confirmations, reconciliation, client reporting, performance, pricing and valuation, corporate actions, and client guideline management. - Experience with financial systems (e.g., SWIFT, TLM, Bloomberg, custodian proprietary systems, and portfolio accounting systems such as HiPortfolio or Portia). - Competent user of the MS Office suite. - Strong experience of manual and automated reconciliations. - Strong knowledge of investment product classes (equity, fixed income, forwards, derivatives, alternatives). - Strong knowledge of trading and investment principles. - Experience liaising with brokers, custodians, and fund accountants. - Flexible approach to a multi-tasking work environment. - Ability to work with minimal supervision as well as within a team environment. - Ability to identify and evaluate potential risks and escalate items appropriately. ## Location London, UK ## Applying to this role This Client Servicing Analyst role at AllianceBernstein runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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