# Universal Banker - Chappaqua Branch

[Citi](https://www.jorb.ai/firms/citi.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md)

Citi is hiring a Universal Banker - Chappaqua Branch in New York. Posted 2026-08-26; applications close 2026-10-25.

**Apply**: https://citi.wd5.myworkdayjobs.com/2/job/Chappaqua-New-York-United-States/Universal-Banker---Chappaqua-Branch_26989042

Posted 2d ago.

## Role details

## Universal Banker

The Universal Banker is an entry-level position responsible for assisting in the execution of sales, product, or service activities in coordination with the customer service team. The overall objective of this role is to foster customer relationships to build loyalty and help increase sales to individual consumer clients.

## Responsibilities

  
- Assist with basic account opening for existing customers.
  
- Provide service delivery to internal and external customers to resolve account service issues.
  
- Execute financial transactions in accordance with bank policies and procedures.
  
- Refer opportunities to segment partners where appropriate.
  
- Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively.
  
- Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
  
- Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure the safety and security of customer and bank assets.
  
- Assess risk when making business decisions, demonstrating consideration for the firm’s reputation; safeguard Citi, its clients, and assets by driving compliance with applicable laws, rules, and regulations; adhere to policy; apply sound ethical judgment; and escalate, manage, and report control issues with transparency.

## Qualifications

  
- 1–3 years of relevant experience.
  
- Previous retail banking or similar experience required.
  
- Consistently demonstrates clear and concise written and verbal communication skills.

## Education

  
- High school diploma or equivalent.

## Job Details

  
- **Job Family Group:** Consumer Sales
  
- **Job Family:** Branch Sales
  
- **Time Type:** Full time
  
- **Primary Location:** Chappaqua, New York, United States
  
- **Primary Location Full Time Salary Range:** $50,030.00 - $65,270.00
  
- **Anticipated Posting Close Date:** Sep 02, 2026

## Applying to this role

This Universal Banker - Chappaqua Branch role at Citi runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=citi&job=6a8f7f0ebc4b9f793d96be62)

## More open roles at Citi

- [Private Credit Financing Analyst - C11 - NEW YORK](https://www.jorb.ai/jobs/6a90d0f5c21894f98d2c3c71.md) – New York, posted 1d ago
- [Part-Time Universal Banker (20 Hours), Jamaica/Hillside Branch](https://www.jorb.ai/jobs/6a9098421d6683314cb07e07.md) – New York, posted 1d ago
- [Functions - Quantitative Risk Management, Summer Analyst, Buffalo - USA, 2027](https://www.jorb.ai/jobs/6a906019301ea9bb5433e8cc.md) – New York, posted 1d ago
- [Wealth - Private Bank, Summer Analyst, Hong Kong, 2027](https://www.jorb.ai/jobs/6a8bc2b9ff0dc176fef65a32.md) – Hong Kong, posted 4d ago
- [Wealth - Citigold, Summer Analyst, Singapore, 2027](https://www.jorb.ai/jobs/6a8bc2b9ff0dc176fef65a33.md) – Singapore, posted 4d ago

## Other open Retail Banking roles

- [Customer Experience Advisor | S1 | Retail Banking | Ealing Branch](https://www.jorb.ai/jobs/6a91797136e91425acc0f33f.md) at [Santander](https://www.jorb.ai/firms/santander.md) – London, posted 19h ago
- [Relationship Banker I (43rd & 3rd Ave.) Full Time](https://www.jorb.ai/jobs/6a91b1d3e70aba3ad7c8810b.md) at [TD Bank](https://www.jorb.ai/firms/td-bank.md) – New York, posted 19h ago
- [Customer Experience Advisor | S1 | Retail Banking | Harlesden & Cricklewood Twin Location](https://www.jorb.ai/jobs/6a91797136e91425acc0f342.md) at [Santander](https://www.jorb.ai/firms/santander.md) – London, posted 19h ago
- [Float Market Banker](https://www.jorb.ai/jobs/6a91b113af813820a58ee052.md) at [M&T Bank](https://www.jorb.ai/firms/m-t-bank.md) – New York, posted 19h ago
- [Customer Experience Advisor | S1 | Retail Banking | Ealing](https://www.jorb.ai/jobs/6a90602addf058f0ecfb3316.md) at [Santander](https://www.jorb.ai/firms/santander.md) – London, posted 1d ago

---

Updated: 2026-08-28
Canonical: https://www.jorb.ai/jobs/6a8f7f0ebc4b9f793d96be62