# RR-0393497 Service Desk Intern-19

[DXC Technology](https://www.jorb.ai/firms/dxc-technology.md) · Singapore · [Administrative / Others](https://www.jorb.ai/jobs/administrative-others.md)

DXC Technology is hiring a RR-0393497 Service Desk Intern-19 in Singapore. Posted 2026-08-24; applications close 2026-10-23.

**Apply**: https://dxctechnology.wd1.myworkdayjobs.com/DXCJobs/job/SGP---SINGAPORE/RR-0393497-Service-Desk-Intern-19_51583322

Posted 12d ago.

## Role details

## Job Description

### Profile

The ideal candidate has previous experience in effectively coping with a fast-paced, high-pressure role in a constantly changing business environment. They are strongly team-focused and have proven communication skills. The candidate is flexible and willing to work a variable shift pattern.

Preferably, the suitable candidate has technical aptitude and a basic understanding of various hardware, software, Microsoft® operating systems, and applications.

Ideally, candidates have previous experience working within a technical support and/or customer service environment, delivering front-line service directly to customers, preferably within an international company.

### Responsibilities & Activities

  
- Answer contacts promptly and professionally.
  
- Log and validate all contacts in the call handling database.
  
- Resolve a high percentage of customer problems using relevant tools and systems.
  
- Manage all calls end to end, providing regular updates to customers on call status.
  
- Complete follow-on actions as appropriate.
  
- Invoke escalation procedures within defined time frames.
  
- Adhere to account policies and procedures.
  
- Work to achieve individual and team goals.
  
- Protect confidential and sensitive information and materials.
  
- Ensure strict compliance with licensing, copyright, and trademark legislation.
  
- Perform other duties as required.
  
- Adhere to all DXC policies and procedures, including security.

## Applying to this role

This RR-0393497 Service Desk Intern-19 role at DXC Technology runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=dxc-technology&job=6a8bfbaeff6543d6d4b150fc)

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Updated: 2026-09-05
Canonical: https://www.jorb.ai/jobs/6a8bfbaeff6543d6d4b150fc