# Customer Marketing Analyst [Polymarket](https://www.jorb.ai/firms/polymarket.md) · New York · United States · [Sales & Marketing](https://www.jorb.ai/jobs/sales-marketing.md) Polymarket is hiring a Customer Marketing Analyst in New York. Posted 2026-08-18; applications close 2026-10-17. **Apply**: https://jobs.ashbyhq.com/polymarket/54122c9f-f0fb-4ef9-9226-f3bea247502a Posted 7d ago. ## Role details **About Polymarket** Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast — both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the Role Polymarket is looking for a CRM Analyst to support retention strategy across the customer lifecycle for Polymarket's US App and polymarket.com. You'll help build and optimize campaigns across email, push, in-app, and SMS — driving conversion, engagement, and reactivation across one of the fastest-moving products in media and finance. This role sits at the intersection of marketing, product, and data. You'll run fast experiments, support micro-segmentation strategies, and help ensure Polymarket is always relevant when live markets and breaking news create moments that matter. ## What You'll Do - Support end-to-end retention strategy across the customer lifecycle for Polymarket's US App and polymarket.com - Build and optimize email, push, and in-app campaigns to drive conversion across company initiatives - Help design programs covering engagement, cross-sell, churn mitigation, and reactivation - Support micro-segmentation strategies to deliver the right message, right channel, right moment — with proof it moved the needle - Support real-time triggered messaging tied to live market events, ensuring Polymarket is always relevant when it matters most - Run fast, data-driven experiments to increase engagement around key events, markets, and moments - Track core retention metrics; report weekly to marketing leadership and product on performance, experiment results, and LTV trends - Partner with Product on feature adoption, notification strategy, and real-time messaging systems - Collaborate with Data on modeling, cohort analysis, and predictive segmentation - Work with Design on campaign creative and optimize content based on experimentation ## What We're Looking For - 1–3 years of experience in retention, lifecycle, or growth marketing - Flexibility to work on evenings and weekends - Hands-on experience with common CRM platforms (e.g., Braze, Customer.io, Optimove) used to build customer journeys - Experience with segmentation across CDPs (e.g., Hightouch, Segment) - Exposure to retention across web and mobile - Strong analytical instincts — comfortable working with cohorts, funnels, and experimentation - Working understanding of segmentation, personalization, and orchestration strategy - Clear communicator who can move quickly in a high-velocity, event-driven product - Comfortable working non-traditional hours around live events and breaking news, including evenings and weekends - **(Plus)** Experience with trading, OSBs, crypto, or real-time marketplaces ## Benefits - Competitive salary & equity - Unlimited PTO - Full Health, Vision, & Dental coverage - 401k match - Hardware setup: new MacBook Pro, big display, & accessories ## Applying to this role This Customer Marketing Analyst role at Polymarket runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=polymarket&job=6a84b9fde65128f776164d55) ## More open roles at Polymarket - [Offline Media Specialist](https://www.jorb.ai/jobs/6a7b47379d09093475ccd18f.md) – New York, posted 15d ago - [Backend Engineer, Markets](https://www.jorb.ai/jobs/6a6d3737980426874138534c.md) – New York, posted 25d ago - [Customer Experience Specialist](https://www.jorb.ai/jobs/6a52695c6792868614b35177.md) – New York, posted 1mo ago - [Junior Designer (Freelance)](https://www.jorb.ai/jobs/6a52695c6792868614b3514d.md) – New York, posted 2mo ago ## Other open Sales & Marketing roles - [CRM Business Copywriter](https://www.jorb.ai/jobs/6a732603c1318dad15fcf46b.md) at [Wise](https://www.jorb.ai/firms/wise.md) – London, posted 19d ago - [U.S. Sales Associate](https://www.jorb.ai/jobs/6a48f12fd522e14fd10e5450.md) at [BNP Paribas](https://www.jorb.ai/firms/bnp-paribas.md) – New York, posted 1mo ago - [Sales & Insurance Executive (Account Management)](https://www.jorb.ai/jobs/6a7d41a01938054afedbff30.md) at [Carousell](https://www.jorb.ai/firms/carousell.md) – Singapore, posted 11d ago - [SDR](https://www.jorb.ai/jobs/6a526a8ef790eb488843bdcd.md) at [Kodem](https://www.jorb.ai/firms/kodem.md) – New York, posted 1mo ago - [Business Development Representative - German Speaking](https://www.jorb.ai/jobs/6a4496e481ac604fa228c9aa.md) at [Canva](https://www.jorb.ai/firms/canva.md) – London, posted 1mo ago --- Updated: 2026-08-25 Canonical: https://www.jorb.ai/jobs/6a84b9fde65128f776164d55