# Front of House Member Experience Host [The Office Group](https://www.jorb.ai/firms/the-office-group.md) · London · United Kingdom · [Operations](https://www.jorb.ai/jobs/operations.md) The Office Group is hiring a Front of House Member Experience Host in London. Posted 2026-08-17; applications close 2026-10-16. **Apply**: https://apply.workable.com/fora-space-limited/j/FD80AEBFFF Posted 8d ago. ## Role details ## The Company At Fora, we’re reimagining what the workplace can be. We create inspiring, design-led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily. From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia. Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way. At Fora, we’re not just shaping workplaces—we’re shaping the future of work. ## About the Role We are looking for engaging individuals to join our operations teams as **Member Experience Hosts**, providing exceptional experiences for our members and their visitors across our London locations. ## Key Responsibilities - Welcome all visitors warmly by greeting them in person or on the phone, answering or referring enquiries. - Create a culture to energise and empower people to create their best work. - Facilitate member requests such as meeting room reservations and catering, and manage postage/parcel/courier arrangements, ensuring services are appropriately charged. - Deliver a smooth experience for internal and external meeting room guests, including hosting, ordering and serving catering, preparing tea and coffee, assisting with tech requirements, and refreshing rooms. - Conduct regular building walks to ensure all front and back of house areas are maintained at the highest level, checking cleanliness, general visual standards, maintenance, and health & safety issues. - Ensure all communal spaces and meeting rooms are set up and are visually and operationally in working order. - Raise and manage troubleshooting tickets via the IT Helpdesk for IT issues and via Freshdesk for maintenance and cleaning issues, ensuring members are kept updated. **Salary:** £28,860 plus 10% bonus ## This Role is for You If - You enjoy engaging with new people from all walks of life and being the first face of Fora—making new connections and helping others. - Helping others gives you a strong sense of accomplishment, from planning and delivering events to surprising our members and supporting the smooth running of our buildings day to day. - You’re a great team player who knows the right things to say to foster harmony and build bridges with people inside and outside the business. - You love to problem-solve—being a thinker and a do-er, and getting creative with solutions for clients’ needs. - You’re not looking for an ordinary 9 to 5 desk job. Every day is different—one day you might be setting up a meeting room for 70 people and preparing catering, and the next you might be conducting fire alarm tests or solving IT issues. ## We’d Love to Hear From You If You’ve Got - A minimum of 1 year’s experience in retail/hospitality or customer service experience. - Outstanding communication and interpersonal skills. - Attention to detail and the ability to take ownership in delivering work to exceptional standards. - Comfortable knowledge of MS Office tools, particularly Word and Excel. - A natural self-starter who can work independently and as part of a team. ## Work Pattern - On-site - Monday to Friday ## Time to Rest & Recharge - 28 days’ annual leave plus bank holidays - Your birthday off—celebrate _you_ - Buy additional annual leave to create even more time for what matters ## Well-being & Security - 5% matched pension scheme - Life assurance - Discounted gym membership - Access to our gyms and selected wellness classes with Restore at Fora - Health cash plan - Mental well-being support, including confidential in-person or online therapy sessions ## Smarter, Greener Commuting - Cycle to Work Scheme - Season Ticket Loan ## Perks That Make You Smile - 25% off at Fora cafés - 2 x volunteer days / year - Monthly Deliveroo Lunch - Elevated Style Allowance - Generous employee referral scheme ## Applying to this role This Front of House Member Experience Host role at The Office Group runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=the-office-group&job=6a833049bf4e8b027ce0d8f9) ## Other open Operations roles - [DUAP Intern - Project Operation](https://www.jorb.ai/jobs/69855b30d2e70b8edfb1e81a.md) at [Deloitte](https://www.jorb.ai/firms/deloitte.md) – Singapore, posted 6mo ago - [Bunker Procurement Intern](https://www.jorb.ai/jobs/6a87cf6b6eff8e2ac9bedc5c.md) at [Koch](https://www.jorb.ai/firms/koch.md) – Singapore, posted 3d ago - [Technical Operator](https://www.jorb.ai/jobs/6a45aca1bfa661a8a9ae1674.md) at [Koch](https://www.jorb.ai/firms/koch.md) – New York, posted 2mo ago - [Intern - LCC, Corporate Secretariat (Spring 2027, Dec 2026 to Jan 2027)](https://www.jorb.ai/jobs/6a8bc2241e9d0ea8f386d9d6.md) at [SGX](https://www.jorb.ai/firms/sgx.md) – Singapore, posted 5mo ago - [Internship Programme 2027: Strategy & Operations Manager](https://www.jorb.ai/jobs/6a2956a39a43d08d0a019306.md) at [Revolut](https://www.jorb.ai/firms/revolut.md) – London, posted 2mo ago --- Updated: 2026-08-25 Canonical: https://www.jorb.ai/jobs/6a833049bf4e8b027ce0d8f9