# Advisory - Consulting, Customer | Off-Cycle Internship (Jan 2027 to Jun 2027) [KPMG](https://www.jorb.ai/firms/kpmg.md) · Singapore · [Technology & Digital](https://www.jorb.ai/jobs/technology-digital.md) KPMG is hiring a Advisory - Consulting, Customer | Off-Cycle Internship (Jan 2027 to Jun 2027) in Singapore. Posted 2026-08-12; applications close 2026-10-11. **Apply**: https://careers.kpmg.com.sg/job/Advisory-Consulting%2C-Customer-Off-Cycle-Internship-%28Jan-2027-to-Jun-2027%29/58775644/ Posted 6d ago. ## Role details ## About the Team At KPMG, our Customer team drives innovation and excellence, delivering impactful change for organisations worldwide. We collaborate with colleagues in the Corporate Transformation division to deliver four key service pillars: CIO Advisory, Finance Transformation, Customer Transformation, and Org Transformation. These pillars are supported by our Data & Analytics team, which turns raw data into actionable intelligence, and our Digital Village team, where innovation and technology come together to deliver solutions. We empower global clients across sectors, with a special focus on Financial Services, Public Sector, and Healthcare & Life Sciences, to make data-driven, customer-centric decisions that enhance customer satisfaction, loyalty, and business results. Our work includes designing and implementing strategies and technologies to deliver Total Experience (TX)—helping organisations create cohesive, outstanding experiences that resonate with customers and drive value. We are also exploring AI-driven solutions to help clients uncover deeper insights, deliver personalised experiences, and future-proof their customer strategies. ## Internship Exposure - **Customer Experience Strategy:** Design, assess, recommend, and implement customer experiences that deliver business value using KPMG expertise and best-in-class principles. Analyze Voice of Customer and Voice of Business through collecting large volumes of customer data, uncovering actionable insights, and advising on industry-specific strategies. - **CRM Implementation:** Support enterprise-wide transformations that bridge functional silos and drive large-scale digital initiatives. Contribute to centralising customer data and enhancing customer interactions to improve satisfaction, retention, and growth through personalised, data-driven engagement. - **Marketing Strategy:** Help clients unlock the full potential of their marketing investments by developing strategic roadmaps and actionable recommendations to optimise operations, ensuring efficiency, innovation, and measurable ROI. ## Responsibilities - Work in client engagements related to customer experience strategy, CRM implementation, and digital marketing. - Contribute to data gathering, research, and analysis to support proposals and project deliverables. - Work with the project team to analyse business processes and requirements, and identify opportunities for improvement and streamlining. - Support the consolidation, design, preparation, and analysis of reports and findings in a clear, logical, and concise manner. - Build and maintain strong relationships with client stakeholders while actively identifying opportunities to enhance and expand collaboration. ## What You Can Expect - Be involved in a wide range of advisory projects across industries. - Collaborate closely with senior stakeholders and experts within KPMG and on the client side. - Engage with cross-functional teams within the Advisory department to support projects in other domains. - Receive direct coaching from experienced team members and guidance from managers to accelerate learning and support your transition into your new role. - Maintain up-to-date knowledge of trends and market information related to customer experience strategy and digital transformation. - Support business development efforts to grow the Customer practice with Senior Management, including proposals and thought leadership (e.g., white papers). - Participate in practice development activities such as Rec Club, sports teams, or other initiatives to enhance people’s experience. ## Qualifications - Excellent academic background with at least a Bachelor’s degree. - Strong analytical and problem-solving skills, with the ability to analyse data and solve problems using quantitative and qualitative thinking and analysis. - Excellent foundational skills, including written and verbal communication skills (English), impactful client presence, and compelling facilitation and presentation skills. - Strong team spirit with excellent interpersonal skills to build strong relationships with colleagues and clients. - Highly motivated with the ability to work independently in a fast-paced environment and adapt to changing priorities and projects. - Commitment to learning and growth, with an expectation to regularly pursue certifications in Salesforce, Microsoft, and other relevant platforms as part of project requirements. - Interest in latest technology developments such as AI or Data & Analytics. - Prior experience in Management Consulting, Technology Consulting, Customer Experience/Marketing Strategy, or IT is preferred. - Native or business fluency in English is required; fluency in APAC language(s) is valuable. ## Applying to this role This Advisory - Consulting, Customer | Off-Cycle Internship (Jan 2027 to Jun 2027) role at KPMG runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=kpmg&job=6a821786ad47a1f44494943b) ## More open roles at KPMG - [Coordinator - Regional People, Performance and Culture](https://www.jorb.ai/jobs/6a7d4194d19489c7bd176b47.md) – Singapore, posted 5d ago - [Advisory - Consulting, Digital Village (Developer) | Off-Cycle Internship (Jan 2027 to Jun 2027)](https://www.jorb.ai/jobs/6a821786ad47a1f44494943c.md) – Singapore, posted 6d ago - [Client Support Officer (Immigration)](https://www.jorb.ai/jobs/6a7a9e88900659d584b097f8.md) – Singapore, posted 7d ago - [Mid-Year Internship 2026 (Aug - Dec 2026), Consulting, People & Organisation](https://www.jorb.ai/jobs/6a79f5c4c4128cbd50274ee5.md) – Singapore, posted 11d ago - [Specialist, IT Security](https://www.jorb.ai/jobs/6a7ecb5a5fdc408a4cb47dd2.md) – Singapore, posted 28d ago ## Other open Technology & Digital roles - [Data Science Analyst - Growth, Marketing & Sales](https://www.jorb.ai/jobs/6a7639d464421563517e1afd.md) at [McKinsey](https://www.jorb.ai/firms/mckinsey.md) – New York, posted 10d ago - [Data Science Consultant](https://www.jorb.ai/jobs/69c626546218e872ba532dca.md) at [Sia Partners](https://www.jorb.ai/firms/sia-partners.md) – Singapore, posted 4mo ago - [Consultant - Data Science & Analytics](https://www.jorb.ai/jobs/6a22836c7ea9f2aad95b0fb0.md) at [Sia Partners](https://www.jorb.ai/firms/sia-partners.md) – Hong Kong, posted 2mo ago - [Associate/Senior Associate, (Cybersecurity Attack & Penetration), Technology Consulting](https://www.jorb.ai/jobs/6a10371036ee638b90056e97.md) at [EY](https://www.jorb.ai/firms/ey.md) – Singapore, posted 2mo ago - [Data Analyst](https://www.jorb.ai/jobs/6a6baf2150314073fb76f936.md) at [Capgemini](https://www.jorb.ai/firms/capgemini.md) – London, posted 18d ago --- Updated: 2026-08-18 Canonical: https://www.jorb.ai/jobs/6a821786ad47a1f44494943b