# Store Operations Specialist (e-Commerce)

[Razer](https://www.jorb.ai/firms/razer.md) · Singapore · [Operations](https://www.jorb.ai/jobs/operations.md)

Razer is hiring a Store Operations Specialist (e-Commerce) in Singapore. Posted 2026-08-15; applications close 2026-10-14.

**Apply**: https://razer.wd3.myworkdayjobs.com/Careers/job/Singapore/Store-Operations-Specialist--e-Commerce-_JR2026007774

Posted 10d ago.

## Role details

## Job Responsibilities

This role manages and optimizes end-to-end e-commerce operations across 40 global markets, ensuring consistency, compliance, and localization. It drives SOP improvements, workflow automation, and AI adoption while partnering with eCommerce Sales Specialists on data-driven merchandising to maximize conversion and revenue. The role also oversees product data governance, site enhancements, cross-functional projects, escalations, and digital transformation initiatives.

  
- Manage, oversee, and optimize e-commerce operations across 40 countries, ensuring consistency, compliance, and localization excellence.
  
- Define and improve operational SOPs, workflows, and governance frameworks.
  
- Identify operational gaps and implement scalable process improvements.
  
- Drive automation, personalization, and AI-powered improvements.
  
- Lead end-to-end product lifecycle management.
  
- Partner with eCommerce Sales Specialists to develop data-driven merchandising strategies to maximize conversion, AOV, and revenue.
  
- Ensure accurate product data, pricing, taxonomy, and content governance.
  
- Drive site-wide improvements, feature enhancements, and digital transformation initiatives.
  
- Manage project timelines, stakeholder alignment, and risk mitigation.
  
- Serve as the Subject Matter Expert (SME) for e-commerce operations.
  
- Oversee escalated customer feedback and operational issues.
  
- Optimize user journeys and customer satisfaction across markets.
  
- Stay current with e-commerce best practices, industry trends, and emerging technologies.
  
- Perform other duties as assigned.

## Requirements

  
- Bachelor’s Degree in Business, E-Commerce, Marketing, Information Systems, or related field.
  
- 1+ years of experience in e-commerce, digital operations, or online merchandising.
  
- Experience managing multi-market or global e-commerce environments.
  
- Strong understanding of website architecture, UX principles, and conversion optimization.
  
- Strong project management and stakeholder management skills.
  
- Experience with CMS and e-commerce platforms (e.g., Salesforce Commerce Cloud, SAP Commerce Cloud, Shopify, Magento) is a plus.
  
- Proficiency in data analysis tools (Google Analytics, Looker, Power BI, etc.).
  
- Basic knowledge of HTML, CSS, and JavaScript is advantageous.
  
- Strong communication, problem-solving, and leadership skills.

## Applying to this role

This Store Operations Specialist (e-Commerce) role at Razer runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=razer&job=6a7f74935cc87c357426bc4d)

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Updated: 2026-08-25
Canonical: https://www.jorb.ai/jobs/6a7f74935cc87c357426bc4d