# Data Operations Associate [Enigma Technologies](https://www.jorb.ai/firms/enigma-technologies.md) · New York · United States · [Analytics / BI](https://www.jorb.ai/jobs/analytics-bi.md) Enigma Technologies is hiring a Data Operations Associate in New York. Posted 2026-08-09; applications close 2026-10-08. **Apply**: https://job-boards.greenhouse.io/enigmaio/jobs/6803803 Posted 5d ago. ## Role details ## The Opportunity We believe that the future of the small business economy runs on data. At Enigma, we’re building a one-stop shop for data on SMBs—the single, most reliable source of data about businesses to unlock access to capital. By engineering better data from hundreds of public and third-party sources, we aim to tell the complete story of every business, so that companies of every size can access the financial services they need to grow and thrive. That’s why financial leaders like Capital One, Truist, and many other top companies are using Enigma’s data to better serve their small business customers. We are looking to hire a Data Operations Associate who is excited and driven to play a key role in supporting our GTM and Product activities. As we pursue our mission of providing customers with unique insights on small businesses, your work will own customer-related data operations and customer onboarding projects, establish and improve data processes, and ensure high-quality data services for our customers. ## The Role As a Data Operations Associate, you will be on the front lines helping us meet our company’s mission of being the most reliable and accessible source of data and intelligence on small businesses. You will work closely with Enigma’s Customer Success and Product teams, using scrappy process management and data analysis skills to showcase the power of our SMB data to customers and prospects. You will create impact by driving efficient processes and delivering high-quality products to our customers. The ideal candidate is motivated by finding the business value of data and gaining experience in go-to-market efforts—looking closely at the specifics of data products and distilling problems down to their simplest solvable core. ## What You'll Do - Fuel GTM activities from an operations perspective in a fast-paced startup environment. - Scale and manage data and onboarding operations to streamline the customer lifecycle end-to-end. - Own and lead data analysis projects, generating insights that help move customer conversations forward. - Prepare regular reports to communicate data quality metrics and improvements to stakeholders. - Conduct thorough data quality checks to ensure accuracy, consistency, and completeness of datasets, and investigate issues. - Generate and maintain detailed documentation of data operations processes and data dictionaries. - Work closely with the Customer Success and Product teams to inform the product roadmap and data tooling investments. - Develop tools and reports using best-in-class technology and infrastructure. - Make an impact on Enigma’s growth from day one. ## What Makes This Role Exciting? - **Exposure**: Sit at the cutting edge of data, GTM, and product at Enigma, with many mentorship opportunities. - **Learning opportunity**: Learn how financial institutions make crucial business decisions with our data and help drive the operations that support those decisions. - **Impact**: Be at the core of Enigma’s customer service engine, providing value to customers starting from day one. - **Market-Changing Technology**: Enigma is changing how underwriting, risk monitoring, and marketing are done for small and medium businesses. ## Our Ideal Candidate - Is a self-starter who can manage multiple tasks and prioritize effectively. - Has strong analytical and quantitative skills, with the ability to extract, manipulate, and analyze data with strong attention to detail. - Has proficiency in one or two data wrangling tools for tabular data, including SQL. - Brings strong business intuition to interpret complex business data. - Has project management experience owning complex, custom deliverables and onboarding workflows end-to-end. - Has passion for data-driven decision-making and an eagerness to learn and adapt to new technologies and tools. - Has excellent written and verbal communication skills, with the ability to collaborate in a team environment and communicate effectively with both technical and non-technical stakeholders. - Is curious, coachable, reliable, and driven for growth. ## Bonus Points If You - Have an undergraduate degree in engineering, statistics, or a data-related field. - Have prior experience in data analytics, data operations, or business analytics roles. - Have prior experience with data products and/or a strong understanding of machine learning concepts. - Are familiar with enterprise software, data-as-a-service, or business intelligence tools. - Have 0–2 years of experience working with data. ## About Us At Enigma, we’re building the single, most reliable source of data on businesses to power the future of financial services. By engineering better data from hundreds of public and third-party sources, we aim to tell the complete story of every business, so that companies of every size can access the financial services they need to grow and thrive. Our core values—generosity, curiosity, ingenuity, & drive—guide everything we do, from how we make our most important product decisions to how we work with and support one another on a daily basis. We’re a team of curious, driven individuals with diverse backgrounds and skills, all passionate about engineering deeper understanding through data—together. If this resonates, we would love to hear from you! We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual ## Applying to this role This Data Operations Associate role at Enigma Technologies runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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