# Account Partner, SMB Grocery & Retail [Uber](https://www.jorb.ai/firms/uber.md) · New York · United States · [Sales & Marketing](https://www.jorb.ai/jobs/sales-marketing.md) Uber is hiring a Account Partner, SMB Grocery & Retail in New York. Posted 2026-07-16; applications close 2026-09-24. **Apply**: https://jobs.uber.com/en/jobs/300613/ Posted 1mo ago. ## Role details ## About the Role and Team Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. As an Account Partner for Grocery & Retail, you will own a portfolio of merchants ranging from local specialty shops to large supermarket chains, serving as their primary strategic partner to drive growth and operational excellence. You will bridge the digital and real worlds by translating complex data into actionable strategies that help partners thrive on the Uber platform. This role is for people energized by the messy reality of doing big things—balancing commercial negotiations with technical operational hurdles, often with shifting priorities and imperfect information. Success requires a “go-get-it” attitude, deep curiosity about Uber’s technology, and resilience in tough conversations and complex partner escalations. ## What You’ll Do - Own a diverse portfolio of retail merchants, acting as their main strategic partner to drive retention and long-term revenue growth. - Diagnose performance issues using operational data and build number-backed growth plans that clearly demonstrate ROI to partners. - Lead challenging commercial negotiations to secure merchant investments in advertising and promotional tools, even when facing pricing pushback or objections. - Improve operational excellence by unblocking technical and catalog-related issues, ensuring stock accuracy and catalog health meet high standards for users. - Collaborate cross-functionally across marketing, product, and operations to resolve blockers and shape scalable solutions across the retail environment. - Manage a high-volume pipeline with discipline and urgency, adapting your approach based on shifting market dynamics and partner needs. ## Basic Qualifications - Bachelor’s degree in Business Administration, Marketing, Economics, or a related field (or equivalent experience). - 1+ years of experience, ideally in full-cycle account management, B2B sales, or a similar analytical role. - Proficiency in Google Sheets or Microsoft Excel to perform data analysis and create insights. - Experience engaging stakeholders and building collaborative relationships within and across teams. - Intermediate-Advanced proficiency in English for internal projects and communications. ## Preferred Qualifications - Proven ability in negotiation and deal-making, specifically upselling digital marketing tools such as ads and offers. - Familiarity with Salesforce or similar CRM tools for reporting and pipeline management. - Experience working within the retail, grocery, e-commerce, or CPG industries. - Demonstrated systems thinking and ability to navigate tension while influencing without authority. - Analytical curiosity focused on improving operational metrics such as cancellation rates and basket size. ## Compensation and Location Notes - **Chicago, IL:** USD $33.66–$35.58 per hour. - **Dallas, TX:** USD $33.66–$35.58 per hour. - **New York City, NY:** USD $37.50–$39.43 per hour. - **San Francisco, CA:** USD $37.50–$39.43 per hour. For all US locations, you will be eligible to participate in Uber’s bonus program and may be offered other types of compensation. All full-time employees are eligible to participate in a 401(k) plan, and you will also be eligible for various benefits. ## Ready to Ride? This isn’t the kind of place where you follow a playbook—it’s where you help write one. If you’re driven by impact, energized by challenge, and ready to shape how the world moves, we’d love to hear from you. You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits. Offices remain key to collaboration and Uber’s culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role’s requirements. Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form. ## Applying to this role This Account Partner, SMB Grocery & Retail role at Uber runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=uber&job=6a712e58889663d964daf244) ## More open roles at Uber - [Business Development Representative, Uber Ads](https://www.jorb.ai/jobs/6a85d61d6a4aed90d51f6350.md) – London, posted 5d ago - [Business Development Representative, Uber Advertising](https://www.jorb.ai/jobs/6a8727584cb4de22baab412b.md) – London, posted 5d ago - [Business Development Representative, Uber Advertising](https://www.jorb.ai/jobs/6a84f3de3b4bc948a78a0758.md) – New York, posted 6d ago - [Account Partner, Grocery & Retail SMB](https://www.jorb.ai/jobs/6a818fa1298a8e84f9830bb7.md) – New York, posted 1mo ago - [Outbound Account Executive, SMB, UK](https://www.jorb.ai/jobs/6a57b454dcf234c356cb7588.md) – London, posted 1mo ago ## Other open Sales & Marketing roles - [CRM Business Copywriter](https://www.jorb.ai/jobs/6a732603c1318dad15fcf46b.md) at [Wise](https://www.jorb.ai/firms/wise.md) – London, posted 19d ago - [U.S. Sales Associate](https://www.jorb.ai/jobs/6a48f12fd522e14fd10e5450.md) at [BNP Paribas](https://www.jorb.ai/firms/bnp-paribas.md) – New York, posted 1mo ago - [Sales & Insurance Executive (Account Management)](https://www.jorb.ai/jobs/6a7d41a01938054afedbff30.md) at [Carousell](https://www.jorb.ai/firms/carousell.md) – Singapore, posted 11d ago - [SDR](https://www.jorb.ai/jobs/6a526a8ef790eb488843bdcd.md) at [Kodem](https://www.jorb.ai/firms/kodem.md) – New York, posted 1mo ago - [Business Development Representative - German Speaking](https://www.jorb.ai/jobs/6a4496e481ac604fa228c9aa.md) at [Canva](https://www.jorb.ai/firms/canva.md) – London, posted 1mo ago --- Updated: 2026-08-25 Canonical: https://www.jorb.ai/jobs/6a712e58889663d964daf244