# Executive of Client Management [Atlantic Partners Asia](https://www.jorb.ai/firms/atlantic-partners-asia.md) · Singapore · [Sales & Marketing](https://www.jorb.ai/jobs/sales-marketing.md) Atlantic Partners Asia is hiring a Executive of Client Management in Singapore. Posted 2026-07-30; applications close 2026-09-28. **Apply**: https://atlanticpartnersasia.bamboohr.com/careers/75 Posted 1d ago. ## Role details ## About Us At APA, we are committed to cultivating a workplace founded on integrity, where team collaboration, respect, and inclusion aren't just values—they are ingrained in the way we operate every day. We believe that by embracing diverse perspectives and fostering a supportive environment, we can collectively achieve outstanding results. Our culture is designed to empower each team member to contribute their unique ideas and skills, driving innovation and excellence across all facets of our business. ## Executive of Client Management **Location:** Singapore **Department:** Client Management Responsible for assisting Managers of Client Portfolio Management by building strong client relationships, ensuring clear communication, managing accounts, driving client retention and growth, and fostering client satisfaction through continuous improvement and tailored solutions. Accelerate growth by delivering bespoke cross-border payment solutions, expanding APA’s customer base, and increasing revenue, while maintaining control and governance. ## Job Duties and Responsibilities ### Client Portfolio Management - **Building Relationships:** Assist in building strong and lasting relationships with APA clients by understanding their needs, goals, and challenges and developing strategies and solutions to meet their objectives. - **Client Communication:** Maintain regular and clear communication with clients, ensuring they are informed about project updates, milestones, and any potential issues. Promptly address concerns and inquiries to maintain client satisfaction. - **Account Management:** Assist managers in managing client accounts, including overseeing delivery of services, ensuring client expectations are met, and managing issues or escalations that may arise. - **Client Retention and Growth:** Assist in retaining existing clients and identifying opportunities for upselling or cross-selling products and services. Proactively seek ways to add value and meet clients’ evolving needs. - **Client Satisfaction and Success:** Regularly assess client satisfaction levels, gather feedback, and work with internal teams to address areas for improvement by monitoring client success metrics and proactively supporting client outcomes. ## Job Requirements - Bachelor's degree or equivalent experience in business, marketing, communications, or a related field. - Proven experience of 1–3 years in client management, account management, or a related field; preferably in the banking or payment industry. - Experience building and maintaining client relationships, ensuring client satisfaction, and addressing client concerns. - Ability to develop and implement strategic plans to grow and retain clients. - Understanding of data and analytics to measure and improve client performance and satisfaction. - Ability to identify and address issues or challenges that clients may face to support retention. - Excellent communication and interpersonal skills. - Strong analytical and strategic thinking skills. - Excellent negotiation and communication skills. - In-depth knowledge of the payments industry, including emerging trends and technologies. - Ability to collaborate effectively across departments. ## Applying to this role This Executive of Client Management role at Atlantic Partners Asia runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=atlantic-partners-asia&job=6a6b04aedd17a7e87eb450e1) ## Other open Sales & Marketing roles - [Strategy and Business Development Associate – Commercial Data Insights](https://www.jorb.ai/jobs/6a16a7045299cf6b5d2b9e83.md) at [D. E. 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