# PIA Client Service Associate

[TD Bank](https://www.jorb.ai/firms/td-bank.md) · London · United Kingdom · [Private Wealth](https://www.jorb.ai/jobs/private-wealth.md)

TD Bank is hiring a PIA Client Service Associate in London. Posted 2026-07-24; applications close 2026-09-22.

**Apply**: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/London-Ontario/PIA-Client-Service-Associate_R_1501727

Posted 1d ago.

## Role details

## PIA Client Service Associate

**Work Location:** London, Ontario, Canada

**Hours:** 37.5

**Line of Business:** TD Wealth

**Pay Details:** $43,300 - $56,700 CAD

This role is eligible for commission-based earnings.

## Department Overview

TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to clients.

**TD Private Investment Advice** offers clients the opportunity to maintain an active role in their investment decisions while working with a dedicated Investment Advisor (IA).

## Responsibilities

In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors. You may also correspond with clients and other branch staff, delivering a high-quality client experience in a frontline capacity.

  
- Prepare documentation and provide updates to IAs in preparation for client meetings
  
- Create reports for analysis of client accounts; communicate with customers to provide mentorship on products and services and identify referral opportunities
  
- Accept/create leads and ensure correct referral coding administration
  
- Submit marketing pieces for approval, compile client information packages, and maintain marketing materials
  
- Become familiar with and adhere to compliance requirements, including new and existing account documentation and marketing materials
  
- Provide high-level client service by responding to phone, mail, and electronic enquiries based on knowledge of full-service brokerage
  
- Deliver the “gold standard” client experience at every interaction; prioritize and handle your own work and consistently exercise discretion
  
- Adhere to policies and procedures and maintain a culture and operation of risk management
  
- Use insights to continually improve individual and team performance for clients
  
- Participate fully as a team member by continually improving knowledge and keeping others informed about status, progress, issues, or other related activities

## Job Requirements

  
- Undergraduate degree or community college diploma preferred
  
- Successful candidates must be licensed as an Investment Representative (IR) with the Canadian Investment Regulatory Organization (CIRO)
  
- 1–2 years of relevant experience, ideally in banking, administrative roles, or related fields
  
- Strong communication skills with the ability to build relationships and work collaboratively, confidentially, and independently
  
- Knowledge of wealth management and/or operations is an asset
  
- Knowledge of investment products is an asset

## Applying to this role

This PIA Client Service Associate role at TD Bank runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=td-bank&job=6a63fd1f34deaa5d30f4f06d)

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Updated: 2026-07-25
Canonical: https://www.jorb.ai/jobs/6a63fd1f34deaa5d30f4f06d
