# Technical Solutions Engineer P2

[Ciena](https://www.jorb.ai/firms/ciena.md) · London · United Kingdom · [Sales & Marketing](https://www.jorb.ai/jobs/sales-marketing.md)

Ciena is hiring a Technical Solutions Engineer P2 in London. Posted 2026-07-21; applications close 2026-09-19.

**Apply**: https://ciena.wd5.myworkdayjobs.com/Careers/job/London/Technical-Solutions-Engineer-P2_R031335

Posted 1d ago.

## Role details

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Ciena’s Solutions Engineering & Introduction team within Product Line Management plays a critical role in bringing innovative Optical Systems solutions to market. This early-career engineering opportunity contributes to engineering readiness through technical validation, customer-facing deliverables, and cross-functional collaboration with Product Development, Product Management, Sales Engineering, and Services teams. The role helps ensure successful product introductions, demonstrations, trials, and customer engagements.

## How You Will Make an Impact

  
- Manage lab assets and maintain optical lab systems to support team requirements.
  
- Define customer-facing technical presentations, test plans, release notes, and engineering guides.
  
- Create and validate technical deliverables that enable new product feature and solution introductions.
  
- Deliver product demonstrations, lab trials, field trials, deployments, and solution tests.
  
- Capture product issues and customer enhancement requests, and route feedback into R&D processes.
  
- Provide pre-sales and post-sales technical consultation, solution evaluation, design support, and engineering guidance.
  
- Resolve complex or urgent field issues escalated from the Global Technical Support organization.

## The Must Haves

  
- Education: Bachelor’s degree in Applied Science, Physics, Electrical Engineering, Communications Engineering, or a related discipline.
  
- Good knowledge of telecommunications and optical transport systems, with a good understanding of photonic and optical protocol.
  
- Organized and detail-oriented team collaboration skills.
  
- Excellent English communication skills, including verbal and written communication.
  
- Ability to present technical and non-technical information to varied audiences.
  
- Ability to prioritize tasks and operate in a fast-paced, evolving environment.
  
- Ability to collaborate across multiple time zones and cultures.
  
- Reside in the United Kingdom and work extensively in a lab environment.

## Nice to Haves

  
- Application of instrumentation, lab environments, and test methodologies.
  
- Lab experience with optical measurements, including optical spectrum analyzers (OSA).
  
- Application of coding technologies such as Python.
  
- Application of WebUI technologies such as JSON.
  
- Application of northbound interfaces such as NETCONF.

## Applying to this role

This Technical Solutions Engineer P2 role at Ciena runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=ciena&job=6a5fd078ab161fe9dd688d27)

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Updated: 2026-07-22
Canonical: https://www.jorb.ai/jobs/6a5fd078ab161fe9dd688d27