# Part-Time Universal Banker (20 Hours) - Mid Island Branch [Citi](https://www.jorb.ai/firms/citi.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) Citi is hiring a Part-Time Universal Banker (20 Hours) - Mid Island Branch in New York. Posted 2026-07-20; applications close 2026-09-18. **Apply**: https://citi.wd5.myworkdayjobs.com/2/job/Staten-Island-New-York-United-States/Part-Time-Universal-Banker--20-Hours----West-New-Brighton-Branch_26967358 Posted 2d ago. ## Role details ## Universal Banker The Universal Banker is an entry-level position responsible for assisting with the execution of sales, products, or service activities in coordination with the customer service team. The overall objective of this role is to foster customer relationships to build loyalty and help increase sales to individual consumer clients. ## Responsibilities - Assist in basic account opening for existing customers. - Provide service delivery to internal and external customers to resolve account service issues. - Execute financial transactions in accordance with bank policies and procedures. - Refer opportunities to segment partners where appropriate. - Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively. - Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, and similar activities. - Adhere to operational controls, including legal, corporate, and regulatory procedures, to help ensure the safety and security of customer and bank assets. - Assess risk when business decisions are made, considering the firm’s reputation and safeguarding Citi, its clients, and assets by ensuring compliance with applicable laws, rules, and regulations; adhering to policy; applying sound ethical judgment; and escalating, managing, and reporting control issues with transparency. ## Qualifications - 1–3 years of relevant experience. - Previous retail banking or similar experience required. - Consistently demonstrates clear and concise written and verbal communication skills. ## Education - High school diploma or equivalent. ## Job Details - **Job Family Group:** Consumer Sales - **Job Family:** Branch Sales - **Time Type:** Part time - **Primary Location:** Staten Island, New York, United States - **Anticipated Posting Close Date:** Jul 27, 2026 ## Compensation and Benefits - **Primary Location Full Time Salary Range:** $50,030.00 - $65,270.00 (salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked). - **Hourly rate corresponding to the annual range:** $24.05 - $31.37 In addition to salary, Citi’s offerings may include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ## Additional Information This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ## Applying to this role This Part-Time Universal Banker (20 Hours) - Mid Island Branch role at Citi runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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