# Account Executive, Velocity (SMB) [Aircall](https://www.jorb.ai/firms/aircall.md) · New York · United States · [Sales & Marketing](https://www.jorb.ai/jobs/sales-marketing.md) Aircall is hiring a Account Executive, Velocity (SMB) in New York. Posted 2025-01-31; applications close 2026-08-13. **Apply**: https://jobs.lever.co/aircall/357ebf69-682a-41e8-824b-a0603a4c7102 Posted 1y ago. ## Role details ## About Aircall Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, with a strong North American presence anchored in Seattle, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. ## About the Team Our Sales team is built around resourceful, intelligent, dedicated, and technically savvy professionals. We’re looking for an Account Executive who will immerse themselves in Aircall’s ecosystem and speak the industry language fluently. Commitment to the mission is essential — our ideal candidate is excited by Aircall’s outstanding company trajectory and significant individual earning potential, including uncapped commission. We’re looking for a team-player who wants to grow within the role for the foreseeable future. ## Key Responsibilities - Leverage exceptional prospecting skills to build pipeline - Guide prospects through our sales cycle while documenting all customer interactions (calls, emails, demos) in Salesforce - Use a consultative selling approach: uncover pain points and help prospects realize Aircall’s value through conversational discovery calls and tailored demos - Work collaboratively with other teams (Sales Development, Onboarding, Customer Success, Solutions Engineering, Support) to drive opportunities across the finish line - Accurately forecast new revenue each week, month, and quarter by keeping pipeline up to date within Salesforce ## Qualifications - 12 months or more of experience closing SMB/Mid-Market business - Consistent attainment (and overachievement) of quota and revenue goals in a high-volume, transactional sales environment - Experience in a fast-paced environment with many competing priorities and an ability to stay organized and manage time efficiently - Familiarity with SPICED Sales Methodology and ability to challenge prospects and the status quo - Ability to articulate technical components of a product in a simple and effective manner - A strong desire to become a product expert and understand how customers use Aircall and its integrations - Driven, goal-oriented team player with a “must-win” attitude; we win and lose as a team - Willingness to learn and be coached; the product, processes, team, and company evolve, and there is always more to learn - Resourceful and scrappy with a proactive approach to finding answers and closing deals - A desire to grow within the AE role for 2-3 years minimum - Spanish speaking is a plus ## Why join us? - Key moment to join Aircall in terms of growth and opportunities - People matter; work-life balance is important - Fast-learning environment with an entrepreneurial and strong team spirit - 45+ nationalities; cosmopolitan and multicultural mindset - Competitive salary package and benefits - Medical, dental, and vision insurance is 100% covered - 401k plan with company matching - Unlimited PTO — take the time you need - Wellness, commuter, and childcare reimbursements - Generous parental leave policy ## DE&I Statement At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We promote active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. Want to know more about candidate privacy? Find our Candidate Privacy Notice here. ## Applying to this role This Account Executive, Velocity (SMB) role at Aircall runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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