# Network Engineer L2 - (SS-FNW260529 020/05)

[Xcellink](https://www.jorb.ai/firms/xcellink.md) · Singapore · [Networking & Systems Engineering](https://www.jorb.ai/jobs/networking-systems-engineering.md)

Xcellink is hiring a Network Engineer L2 - (SS-FNW260529 020/05) in Singapore. Posted 2026-06-03; applications close 2026-08-13.

**Apply**: https://apply.workable.com/xcellink/j/57CDBC3D6E

Posted 1mo ago.

## Role details

## Network Engineer L2

As a Network Engineer L2, you will be responsible for the following:

### Responsibilities

  
- Monitor and manage network infrastructure and UPS systems to ensure optimal performance and availability.
  
- Perform real-time network monitoring and respond promptly to alerts and incidents.
  
- Troubleshoot and resolve Level 2 network issues within established SLA timelines.
  
- Escalate complex issues to relevant teams or vendors when required.
  
- Track, document, and maintain incident records through the ticketing system.
  
- Prepare incident reports and support post-incident reviews.
  
- Execute scheduled preventive maintenance activities on network and UPS infrastructure.
  
- Perform corrective maintenance to restore services and minimize downtime.
  
- Coordinate with vendors and internal stakeholders during maintenance activities.
  
- Maintain accurate maintenance records and prepare monthly preventive maintenance reports.
  
- Provide support for network configuration, implementation, and optimization activities.
  
- Execute approved network changes in accordance with change management procedures.
  
- Validate and document configuration changes to ensure compliance and operational stability.
  
- Assist in network upgrades, migrations, and deployment projects.
  
- Prepare and submit monthly SLA performance reports.
  
- Generate monthly network performance and availability reports.
  
- Produce monthly incident management reports and trend analysis.
  
- Maintain up-to-date network documentation, inventory records, and operational procedures.

### Infrastructure

  
- Routers
  
- Switches
  
- Firewalls
  
- IPS (Intrusion Prevention Systems)
  
- IDS (Intrusion Detection Systems)
  
- NAC (Network Access Control) Systems
  
- Load Balancers
  
- Wireless Infrastructure
  
- Media Converters
  
- UPS (Uninterruptible Power Supply) Systems
  
- Other related network devices and components

### Qualifications

  
- Minimum Diploma in IT with fundamental knowledge in networking.
  
- 1 year of experience as a Network Engineer L2.
  
- CCNA certification is an added advantage.

### Skills & Attributes

  
- A strong team player with the ability to collaborate and willingness to support others.
  
- Strong communication skills and the ability to resolve issues or inquiries effectively.
  
- Able to work rotational shifts: 1st Shift (10:00 – 22:00) and 2nd Shift (22:00 – 10:00).
  
- Successful applicants should be ready to work primarily at Woodlands Checkpoint.

### Benefits

  
- Shift Allowance
  
- Performance Bonus

## Applying to this role

This Network Engineer L2 - (SS-FNW260529 020/05) role at Xcellink runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=xcellink&job=6a5269beb891d4d16c3ee2ad)

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Updated: 2026-07-14
Canonical: https://www.jorb.ai/jobs/6a5269beb891d4d16c3ee2ad