# L1 Support / Webmaster

[AvePoint](https://www.jorb.ai/firms/avepoint.md) · Singapore · [Operations](https://www.jorb.ai/jobs/operations.md)

AvePoint is hiring a L1 Support / Webmaster in Singapore. Posted 2026-07-10; applications close 2026-09-08.

**Apply**: https://www.avepoint.com/careers/job-detail?gh_jid=7566363

Posted 4d ago.

## Role details

## Overview

AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations worldwide to collaborate with confidence. Over 25,000 customers rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

## Position

**Role:** L1 Support / Webmaster

**Work Location:** Singapore, onsite at client site

**Employment Type:** Full-Time

## Responsibilities

  
- Manage day-to-day website updates, including publishing content, images, and pages using a content management system (CMS) (e.g., GovTech Optical).
  
- Monitor website traffic and performance using web analytics tools.
  
- Perform ticket triaging, escalation, and resolution in accordance with SLAs using a ticketing system (e.g., JIRA).
  
- Create and maintain a relevant knowledge repository on systems, processes, and queries.

## Qualifications & Requirements

  
- Experience in managing day-to-day website updates using a CMS (e.g., GovTech Optical).
  
- Understanding of web analytics tools to monitor traffic and performance.
  
- Experience in ticket triaging, escalation, and resolution in accordance with SLAs using a ticketing system (e.g., JIRA).
  
- Ability to create and maintain a knowledge repository on systems, processes, and queries.

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

## Applying to this role

This L1 Support / Webmaster role at AvePoint runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=avepoint&job=6a5225d627050d3e46d76ff4)

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Updated: 2026-07-14
Canonical: https://www.jorb.ai/jobs/6a5225d627050d3e46d76ff4