# Associate - Account Services Specialist [SGX](https://www.jorb.ai/firms/sgx.md) · Singapore · [Operations](https://www.jorb.ai/jobs/operations.md) SGX is hiring a Associate - Account Services Specialist in Singapore. Posted 2026-07-09; applications close 2026-09-07. **Apply**: https://careers.sgx.com/job/Singapore-Associate-Account-Services-Specialist/1364084366/ Posted 1d ago. ## Role details ## Job Summary We are seeking a detail-oriented and client-focused Account Services Specialist to support end-to-end account lifecycle management. This role combines operational excellence, client interaction, and ownership of AI-enabled automation solutions to drive efficiency and enhance service delivery. ## Responsibilities ### Account Maintenance & Operations - Ensure timely and accurate processing of new account openings, in compliance with regulatory, KYC, and internal documentation requirements - Perform account maintenance activities, including updates, amendments, and closures, ensuring data integrity across systems - Review and validate account documentation to ensure completeness and adherence to policies - Identify and escalate discrepancies, risks, or compliance concerns promptly - Support continuous improvement initiatives to streamline processes and enhance efficiency ### Client Servicing & Relationship Support - Deliver a high standard of client experience, ensuring requests are handled accurately and within agreed service levels - Proactively identify opportunities to improve client satisfaction and service delivery ### AI & Automation Enablement - Operate and manage AI-enabled automation solutions to support account servicing processes - Monitor system performance, identify gaps, and provide feedback to enhance automation effectiveness - Collaborate with technology teams to optimize workflows and drive digitization initiatives - Support user testing, implementation, and adoption of new automation tools within the team - Act as a subject matter user bridging operations and technology to improve productivity and scalability ### General & Team Contributions - Assist in ad-hoc projects, audits, and system enhancements as required - Participate in team initiatives aimed at improving operational controls and customer experience - Maintain up-to-date knowledge of policies, procedures, and regulatory requirements ## Job Requirements - Strong attention to detail with the ability to process high volumes of data accurately - Good verbal and written communication skills, with the ability to interact confidently with clients and stakeholders - Client-centric mindset with a commitment to delivering excellent service and responsiveness - Comfortable working with digital tools, automation platforms, or AI-enabled solutions - Proactive, adaptable, and willing to take ownership of tasks beyond core responsibilities - Ability to work under pressure, manage priorities, and meet tight deadlines - Team player with a collaborative approach - Willingness to work overtime when required to support business needs ## Applying to this role This Associate - Account Services Specialist role at SGX runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=sgx&job=6a4f8f9d48e04a2c4c3ef64b) ## More open roles at SGX - [Intern - Sustainability & Sustainable Finance (Fall 2026, Jul to Dec)](https://www.jorb.ai/jobs/69b59b7b575c31bba32496e9.md) – Singapore, posted 3mo ago - [Intern (Business Development - Fall 2026)](https://www.jorb.ai/jobs/6a0446b081c14d291af937cc.md) – Singapore, posted 1mo ago - [Intern - M&C, Media and Internal Communications (Fall 2026, Jul to Dec)](https://www.jorb.ai/jobs/69bb81efddcd37015243ca8b.md) – Singapore, posted 3mo ago - [Intern - HR, Learning & Development (Fall 2026, Jul to Dec)](https://www.jorb.ai/jobs/69bd119b929e82ede9031f33.md) – Singapore, posted 3mo ago - [Intern - SGX FX - Customer Success Management (Fall 2026, Jul to Dec)](https://www.jorb.ai/jobs/6a26b67b0266b39bcc472c4c.md) – Singapore, posted 1mo ago ## Other open Operations roles - [Procurement Analyst](https://www.jorb.ai/jobs/6a41b9f68e36f0e531f6ed21.md) at [CFC](https://www.jorb.ai/firms/cfc.md) – London, posted 20d ago - [Settlements Analyst](https://www.jorb.ai/jobs/6a2051d9948191850eb8a3fa.md) at [Wintermute](https://www.jorb.ai/firms/wintermute.md) – London, posted 1mo ago - [Construction Project Management Analyst](https://www.jorb.ai/jobs/6a4af23e6e76d89220f7eaf8.md) at [Prospect Capital Management](https://www.jorb.ai/firms/prospect-capital-management.md) – New York, posted 13d ago - [2027 Off-Cycle Internship - Global Wealth Management, COO - HK](https://www.jorb.ai/jobs/6a46fd54ca5ca27ec273ddbd.md) at [UBS](https://www.jorb.ai/firms/ubs.md) – Hong Kong, posted 8d ago - [MOD Intern](https://www.jorb.ai/jobs/699d713bdc01f39ea927488e.md) at [Bank of China](https://www.jorb.ai/firms/bank-of-china.md) – New York, posted 4mo ago --- Updated: 2026-07-11 Canonical: https://www.jorb.ai/jobs/6a4f8f9d48e04a2c4c3ef64b