# Reception Specialist (Onsite) [CDPHP](https://www.jorb.ai/firms/cdphp.md) · New York · United States · [Administrative / Others](https://www.jorb.ai/jobs/administrative-others.md) CDPHP is hiring a Reception Specialist (Onsite) in New York. Posted 2026-05-28; applications close 2026-08-10. **Apply**: https://careers.cdphp.com/us/en/job/EBXCDPUSJR103474EXTERNALENUS/reception-specialist-(onsite) Posted 1mo ago. ## Role details ## Summary The Reception Specialist will be responsible for providing a positive and efficient experience for all patients of the practice facility. This includes welcoming patients and assisting with checking in/out for appointments, verifying/updating patient and insurer information, scheduling, and assisting with payments as necessary. The Reception Specialist will also seek to provide excellent internal customer service, assisting each practice office with questions and follow up as needed. ## Location Onsite position 1785 Building 1785, Rt 9, Clifton Park, NY ## Essential Accountabilities - Welcome and greet patients upon entering the facility. - Obtain and/or update patient information, including personal/demographic data and insurance information. Ensure all required information is on file and up to date, or completed by the patient as part of check-in procedures. - Complete patient data entry for each practice, sometimes using multiple or differing systems. - Communicate with each practice promptly upon patient arrival and advise of patient needs, questions, or concerns as necessary. - Collect co-payments and balances due on patient accounts. Liaise with practices and insurance companies as necessary. - Schedule follow-up appointments, testing, etc., as necessary by each practice office. - For CDPHP Members, refer patients to internal resources as necessary, such as Member Services or quality and pharmacy representatives. - Perform member outreach for organizational initiatives such as care gaps and scheduling services. - Comply with CDPHP’s Corporate Compliance Policy and all applicable laws, rules, regulations, and standards of conduct. Report suspected violations to the appropriate supervisor or designated compliance contacts. - Work additional hours as needed. - Perform other duties as assigned. ## Minimum Qualifications - High school diploma or GED required. - Minimum one (1) year of experience with patient registration strongly preferred. - Experience with Microsoft Office (Word, Excel, Outlook) required. - Experience with medical practice software strongly preferred. - Proficiency navigating multiple software systems. - Ability to provide excellent customer service and develop internal and external relationships. - Ability to work collaboratively with multiple partners to positively affect outcomes at the team, organization, and patient level. - Detail-oriented with strong organizational skills. - Ability to handle confidential information. - Excellent verbal and written communication skills. - Flexibility to adapt to a changing and fast-paced environment. ## Compensation Grade N2: Minimum: $20.00 – Maximum: $23.89 The salary range indicated represents the minimum and maximum for this position. Actual salary will vary based on factors including budget, prior experience, knowledge, skill, and education as they relate to the position’s minimum qualifications, and internal equity. The posted salary range is one component of the total rewards package, which may include group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ## Applying to this role This Reception Specialist (Onsite) role at CDPHP runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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