# Desktop Support Analyst

[Antares](https://www.jorb.ai/firms/antares.md) · London · United Kingdom · [Operations](https://www.jorb.ai/jobs/operations.md)

Antares is hiring a Desktop Support Analyst in London. Posted 2026-05-29; applications close 2026-08-02.

**Apply**: https://antaresunderwriting.wd3.myworkdayjobs.com/Antares/job/London/Desktop-Support-Analyst_JR175-1

Posted 1mo ago.

## Role details

## About Antares

**At Antares, our success starts with our people. We’re a collaborative and an inclusive organisation where every voice is valued, and every individual can grow and thrive.**

We combine deep expertise with a supportive culture to deliver outstanding results for our clients and a fulfilling experience for our colleagues.

Whatever stage of your career you’ll find a place to belong, contribute, develop and we’d love to hear from you.

## Requirements

  
- Knowledge of Service Management tools, systems and procedures.
  
- Fundamental knowledge of ITIL Operational Procedures.
  
- Technical experience administering Office 365 (e.g., InTune Endpoint Management, Exchange, SharePoint, Teams, etc.).
  
- Minimum 1 year administering user and computer objects via Microsoft AD/Azure AD.
  
- Minimum 1 year of experience managing file & folder servers/access.
  
- Experience administering and using Patch and Software Deployment tools.
  
- Good Microsoft Office user level experience including Teams.
  
- Good aptitude for troubleshooting.
  
- Proactive and service-oriented attitude, advanced written and verbal communication skills.
  
- Ideally have basic insurance and re-insurance knowledge.
  
- Good knowledge of PowerShell scripting.
  
- Experience creating and maintaining Microsoft Power Automate flows and connectors (desirable).
  
- Able to demonstrate the ability to collect and document relevant information from customers to aid in fault diagnosis.
  
- Able to demonstrate Incident, Problem and root cause management and analysis.
  
- Able to document core processes and controls and ensure they are maintained in an auditable manner.
  
- Demonstrable experience in supporting end-client issues from remote locations.
  
- Self-motivated with a demonstrable aptitude and interest in IT Support.

## Education

Education required for this role:

## Applying to this role

This Desktop Support Analyst role at Antares runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=antares&job=6a41b9f68e36f0e531f6ecb5)

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Updated: 2026-07-04
Canonical: https://www.jorb.ai/jobs/6a41b9f68e36f0e531f6ecb5