# Full-Time Universal Banker - Hicksville Branch [Citi](https://www.jorb.ai/firms/citi.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) Citi is hiring a Full-Time Universal Banker - Hicksville Branch in New York. Posted 2026-06-25; applications close 2026-08-24. **Apply**: https://citi.wd5.myworkdayjobs.com/2/job/Hicksville-New-York-United-States/Full-Time-Universal-Banker---Hicksville-Branch_26974911 Posted 2d ago. ## Role details ## Overview The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. ## Responsibilities - Assist in basic account opening for existing customers - Provide service delivery to internal/external customers to resolve account service issues - Execute financial transactions in accordance with bank policies and procedures - Refer opportunities to segment partners where appropriate - Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively - Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. - Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets - Adequately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. ## Qualifications - 1-3 years of relevant experience - Previous Retail Banking or similar experience required - Consistently demonstrates clear and concise written and verbal communication skills ## Education - High School diploma or equivalent ## Location & Time Type **Primary Location:** Hicksville, New York, United States **Time Type:** Full Time ## Salary **Primary Location Full Time Salary Range:** $50,030.00 - $65,270.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ## Most Relevant Skills Please see the requirements listed above. ## Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ## Anticipated Posting Close Date Jul 02, 2026 _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi._ ## Applying to this role This Full-Time Universal Banker - Hicksville Branch role at Citi runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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