# Retail Banker I Full Time Preferred Language Korean (Flushing/Murry Hill) [TD Bank](https://www.jorb.ai/firms/td-bank.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) TD Bank is hiring a Retail Banker I Full Time Preferred Language Korean (Flushing/Murry Hill) in New York. Posted 2026-06-18; applications close 2026-08-17. **Apply**: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Flushing-New-York/Retail-Banker-I-Full-Time-Preferred-Language-Korean--Flushing-Murry-Hill-_R_1495492 Posted 5d ago. ## Role details ## Job Title Retail Banker I ## Work Location Flushing, New York, United States of America ## Hours 40 hours per week ## Pay Details $24.25 - $32.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. ## Line of Business Personal & Commercial Banking ## Job Description The Retail Banker I is a customer liaison that is integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice to assist customers with their banking solutions and needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help customers achieve their financial goals and optimize their relationship with TD. ## Depth & Scope - Proficient in products, services and routine transactions to educate customers on bank products and services or refer them to the appropriate team member while ensuring a positive customer experience. - Broad knowledge of the full product suite, services, and processes of the business area; low to moderate complexity/risk. - Establishes and nurtures customer relationships by displaying product knowledge, actively listening to customer needs, and offering solutions or partner referrals. - Makes product recommendations based on customer needs and highlights features and benefits to support customers through life events, save time and money, and exceed their needs. - Utilizes customer relationship management tools to proactively engage in customer assessments and lead-focused outbound sales activities. - Independently resolves customer issues and escalates when necessary. - Builds working relationships with customers and explains detailed or complex information. - Requires full proficiency gained through job-related training to perform a range of activities. - Participates in customer outreach, servicing, and advisory activities to deliver on our unexpectedly human promise. - Engages in conversations about loan products and facilitates the application intake. - Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). ## Education & Experience - HS Diploma or GED - 1+ year experience working with customers and/or sales in any capacity, or equivalent demonstrated through volunteering, education, or military experience (preferred). - Teller experience preferred - Must be able to complete teller training upon hire to handle customer transactions - Demonstrated ability to engage in customer conversations while educating them on products and services (preferred) - Demonstrated organizational skills to handle multiple tasks in a fast-paced environment - Excellent communication skills with the ability to be concise, clear, and consistent - Demonstrated ability to schedule and prioritize work - Demonstrated ability to work independently and within deadlines - Sound judgment in decision making and effective problem solving - Proficient in Microsoft Office - Notary License (Preferred) ## Customer Accountabilities - Delivers Legendary experience by helping customers, building relationships, and delivering service and advice - Understands and supports the Bank's Customer Service Strategy; delivers end-to-end advice including building trust with educational content and tools, providing consultative support, and proactive insights - Serves as a customer advocate, improving financial confidence and offering proactive tips to save time and money - Executes behaviors to deliver a Legendary Customer experience that is unexpectedly human in the store - Orchestrates customer flow in the lobby, warmly welcomes customers, discovers needs, and guides them appropriately - Educates customers on self-service options that meet their needs - May act as a point of escalation for customer questions or concerns - May perform teller transactions including check cashing, deposits, transfers, and withdrawals while monitoring fraud mitigation and adhering to policies - Considers the impact of decisions on TD, its customers, and stakeholders - Acts as a brand champion internally and externally - Recognizes transaction needs and educates clients on self-service channels including digital options - Brings your genuine self to banking transactions, making each interaction personalized ## Shareholder Accountabilities - Ensures compliance with company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act) to minimize risk and protect customers - Participates in daily store operations to align with TD's risk framework - Understands and applies operating policies and procedures - Supports timely and accurate completion of business processes - Escalates non-standard or high-risk transactions when necessary - Ensures documentation reflects client/business intentions and complies with relevant rules/regulations - Ensures due diligence to support accuracy of all customer transactions - Knowledgeable of and compliant with Bank Code of Conduct - Contributes to Operational Excellence by understanding accountability for an operationally sound location - Executes with excellence by adhering to risk and control policies/procedures ## Employee/Team Accountabilities - Participates fully as a team member, supporting a positive work environment focused on service, quality, innovation, and teamwork - Continuously enhances knowledge in own area and participates in knowledge transfer within the team - Engages in personal performance management and development activities - Keeps others informed about project status and day-to-day activities - Contributes to a fair, positive, and equitable environment that supports a diverse workforce - Acts as a brand ambassador for the business area and the Bank - Utilizes coaching feedback to improve performance - Establishes relationships with partner bankers for referrals - Contributes to a positive work environment by aligning with TD's model, brand, and culture - Collaborates with team members to contribute to the success of the team and organization - Seeks opportunities to improve delivery of work with high quality standards - Owns career development and seeks diverse feedback - Positively embraces change - Adheres to TD's Shared Commitments and code of conduct - Engages in advancing and sustaining an inclusive culture reflecting TD's diversity agenda ## OCC Language - This position falls within the definition of Loan Originator under Regulation Z of the Truth in Lending Act, and Mortgage Loan Originator under the SAFE Act. - Must be eligible for employment with a covered financial institution under Regulation Z standards. - Must be eligible for registration as a registered mortgage loan originator with the NMLS in accordance with the SAFE Act. - Satisfactory results on a criminal background check and a credit report, plus required certifications, are required by federal law for this position. ## Physical Requirements Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Continuous Sitting – Frequent Standing – Frequent Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Occasional Squatting – Occasional Bending – Occasional Kneeling – Occasional Crawling – Occasional Climbing – Occasional Reaching overhead – Occasional Reaching forward – Occasional Pushing – Occasional Pulling – Occasional Twisting – Occasional Concentrating for long periods – Continuous Applying common sense to problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements describe the general nature and level of work performed by individuals assigned to this job. They are not an exhaustive list of all responsibilities, duties, and skills required. The listed responsibilities and duties are considered essential functions for ADA purposes. ## Who We Are TD is one of the world’s leading global financial institutions and the fifth-largest bank in North America by branches. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for millions of households and businesses worldwide. TD colleagues bring their skills and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is committed to being a leader in client experience; all colleagues, regardless of role, are client-facing. ## Our Total Rewards Package Our Total Rewards package reflects investments in colleagues to help them and their families achieve financial, physical, and mental well-being goals. Total Rewards includes base salary and variable compensation/awards (e.g., eligibility for cash and/or equity incentive awards) and other plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition. Learn more: Learn more ## Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to supporting colleagues to thrive both at work and at home. If you’re interested in a specific career path or building certain skills, we’ll help you succeed with regular career conversations, access to an online learning platform, and mentoring programs to unlock future opportunities. TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We foster a respectful workplace where diverse perspectives are valued, opportunities to grow are fair, and you can reach your full potential. Here at TD, we hire and develop the best. ## Training & Onboarding We provide training and onboarding sessions to ensure you have what you need to succeed in your new role. ## Interview Process We’ll reach out to candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants by email or phone. ## Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the applicant process. ## Applying to this role This Retail Banker I Full Time Preferred Language Korean (Flushing/Murry Hill) role at TD Bank runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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