# Account Management Associate

[Ninja Van](https://www.jorb.ai/firms/ninja-van.md) · Singapore · [Sales & Marketing](https://www.jorb.ai/jobs/sales-marketing.md)

Ninja Van is hiring a Account Management Associate in Singapore. Posted 2026-06-18; applications close 2026-08-17.

**Apply**: https://jobs.lever.co/ninjavan/0b5ca845-1e59-4a41-a972-759d61cfa4a6

Posted 4d ago.

## Role details

## Key Responsibilities

  
- Account Management
    

      
- Act as the main point of contact for assigned clients
      
- Manage and resolve client issues and escalations promptly and effectively
      
- Drive revenue growth through upselling and cross-selling opportunities
      
- Conduct Monthly and Quarterly Business Reviews with clients
    

  
  
- Stakeholder Management
    

      
- Build strong, long-term relationships with key client accounts
      
- Collaborate closely with internal teams to resolve operational issues
      
- Ensure seamless communication between clients and internal stakeholders
    

  
  
- Data Collection & Analysis
    

      
- Prepare and present performance reports and shipping data to clients
      
- Monitor service performance and ensure adherence to service standards
      
- Analyse trends and identify improvement opportunities
    

  
  
- New Business & Product Development
    

      
- Support the identification and development of new business opportunities
      
- Propose enhancements or new solutions based on client needs
      
- Collaborate with the Account Management Manager on strategic initiatives
    

  

## Key Requirements

  
- 2 years of experience in account management or a client-facing role
  
- Strong interpersonal and communication skills
  
- Good presentation and negotiation abilities with the ability to multitask and thrive in a fast-paced environment
  
- Diploma in any field (Degree preferred)
  
- Strong business acumen with a focus on profitability
  
- Relationship-building skills across all stakeholder levels
  
- Adaptability in a dynamic and evolving work environment
  
- Proficient in English (spoken and written)
  
- Additional language is an advantage

## Applying to this role

This Account Management Associate role at Ninja Van runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=ninja-van&job=6a33a68451063166217e70a3)

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Updated: 2026-06-23
Canonical: https://www.jorb.ai/jobs/6a33a68451063166217e70a3