# Full Time Banking Associate Bolton Landing, NY [TD Bank](https://www.jorb.ai/firms/td-bank.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) TD Bank is hiring a Full Time Banking Associate Bolton Landing, NY in New York. Posted 2026-06-08; applications close 2026-08-07. **Apply**: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Bolton-Landing-New-York/Full-Time-Banking-Associate-Bolton-Landing--NY_R_1492810 Posted 2d ago. ## Role details ## Job Title Banking Associate ## Location & Hours **Work Location:** Bolton Landing, New York, United States of America **Hours:** 40 per week ## Compensation **Pay Details:** $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices allow colleagues to progress through the salary range over time as they progress in their role. The base pay offered may vary based on the candidate's skills and experience, job-related knowledge, geographic location, and other business needs. As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter who can provide you with more specific details for this role. ## Line of Business Personal & Commercial Banking ## Job Description The Banking Associate is a professional in banking who plays a key role in delivering TD’s Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals. ## Depth & Scope - Performs a wide range of tasks across multiple areas within a store location, including processing customer transactions, opening new accounts, and educating customers on all banking products and services - Delivers end-to-end advice with expectations: building trust through educational content and tools, providing consultative support, and offering proactive insights and recommendations - Utilizes TD's systems and tools to engage with customers, acquire and deepen relationships by providing guidance to attract and retain customers - Understands customer financial needs to identify opportunities to promote and educate on products/services or refer to the appropriate team member, ensuring a positive customer experience - Completes everyday banking transactions on the teller line or platform while uncovering customer needs and educating on products or referring to the appropriate expert - Services customers on the teller line and platform as needed, including opening/closing personal deposit accounts, everyday transactions, debit/credit card issues, Regulation E, and online banking - Engages with customers to provide financial advice and deepen relationships through lead management activities, including self-generated leads, partner/referral leads, outreach, appointments, and lead prioritization ## Education & Experience - High school diploma or GED - 1 year of experience working with customers in any capacity (volunteering, education, or military experience considered) - Demonstrated customer service skills preferred - Ability to work during operating hours including evenings, weekends, and holidays as scheduled - Teller experience preferred - Required to complete Teller training and part 1 of platform training upon hire - Strong organization skills to handle multiple tasks in a fast-paced environment - Excellent communication skills; concise, clear, and consistent - Demonstrated effective problem-solving skills - Ability to schedule and prioritize work - Ability to work independently and within deadlines - Sound judgment in decision making and problem solving - Proficient in Microsoft Office - Notary License preferred ## Accountabilities ### Customer Accountabilities - Consistently provides legendary customer service while transacting, promoting, educating, and referring TD products to new and existing customers - Establishes and nurtures customer relationships through product knowledge and active listening to identify needs and offer solutions or referrals - Manages wait times by scheduling, rescheduling, or canceling client meetings - Acts as a lobby leader and first point of contact for customer inquiries, guiding walk-ins and coordinating with experts as needed - Understands and supports the bank's customer service strategy - Considers the impact of decisions on TD, customers, and stakeholders - Drives referrals to store colleagues and partners to support broader financial needs - Ensures tasks are performed within established policies and procedures - Completes all required job-specific compliance training - Understands and follows compliance/risk and control programs - Ensures ongoing compliance with internal/external audits and regulatory requirements; provides prompt responses to audit and compliance requests and maintains action plans - Adheres to TD Code of Conduct ### Shareholder Accountabilities - Ensures compliance when completing operational activities according to company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act) - Accurately processes cash/deposits/withdrawals and other account servicing requests - Manages daily transactions such as opening/closing accounts, servicing accounts, deposits, check cashing, debit/credit card actions - Ensures compliance with regulations, policies, and procedures with required controls and documentation - Applies customer authentication, compliance regulations, and due diligence to new accounts and transactions - Performs transactions accurately and efficiently, including cash drawer management and security - Follows policy for Customer Authentication - Acts as Dual Control agent when required - Follows all open/close procedures ### Employee/Team Accountabilities - Contributes to a positive work environment by aligning to TD's model, brand, and culture - Participates in personal performance and development activities - Acts as a brand champion internally and externally - Collaborates with team members to contribute to the team's and organization's success - Partners as a team player - Improves delivery of work with high attention to quality standards - Takes ownership of career aspirations and seeks feedback to develop - Embraces change - Adheres to TD's Shared Commitments - Models quality service at every customer interaction - Engages in building an inclusive culture and employee experience - May train and mentor newer colleagues ## Physical Requirements The following statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. - Domestic Travel – Occasional; International Travel – Never - Sedentary work – Frequent - Performing multiple tasks – Continuous - Operating standard office equipment – Continuous - Responding quickly to sounds – Continuous - Sitting – Frequent; Standing – Frequent; Walking – Frequent - Moving safely in confined spaces – Occasional - Lifting/Carrying (under 25 lbs.) – Occasional; (over 25 lbs.) – Occasional - Squatting, Bending, Kneeling, Crawling – Occasional - Climbing, Reaching overhead, Reaching forward, Pushing, Pulling, Twisting – Occasional - Concentrating for long periods of time; Applying common sense to problems; Reading, writing, and comprehending instructions; Performing arithmetic – Continuous The above statements describe the general nature and level of work for this job. They are not intended to be exhaustive list of all responsibilities, duties, and skills required. ## Who We Are TD is one of the world’s leading global financial institutions. We strive to make every interaction, product, and experience remarkably human and simple for customers worldwide. With over 95,000 colleagues, TD is committed to being a leader in client experience and creating an inclusive, thriving workplace. ## Our Total Rewards Package Our Total Rewards package includes base salary and variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition programs. Learn more ## Additional Information We’re delighted you’re considering a career with TD. We support development through regular conversations, training programs, mentoring, and a competitive benefits plan. If you’re interested in a specific career path, you’ll have regular development conversations with your manager and access to an online learning platform. TD is committed to your success and fosters a respectful workplace where diverse perspectives are valued and opportunities are fair for all. TD hires and develops the best. ## Training & Onboarding We provide training and onboarding to ensure you have what you need to succeed in your role. ## Interview Process We will contact suitable candidates to schedule an interview. We aim to communicate outcomes to all applicants by email or phone. ## Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. If you require accommodations to complete the application process, please email US Workplace Accommodations at USWAPTDO@td.com. Include your full name, best contact method, and the accommodation needed. ## Applying to this role This Full Time Banking Associate Bolton Landing, NY role at TD Bank runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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