# Retail Banker I - Farmingville [TD Bank](https://www.jorb.ai/firms/td-bank.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) TD Bank is hiring a Retail Banker I - Farmingville in New York. Posted 2026-06-05; applications close 2026-08-04. **Apply**: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Farmingville-New-York/Retail-Banker-I---Farmingville_R_1493363 Posted 1d ago. ## Role details ## Job Overview **Work Location:** Farmingville, New York, United States of America **Hours:** 40 per week **Pay Details:** $24.25 - $32.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices are designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter who can provide more specific details for this role. ## Line of Business Personal & Commercial Banking ## Job Description The Retail Banker I is a customer liaison integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice to assist customers with their banking solutions and needs. This role contributes to the achievement of business objectives by identifying appropriate TD solutions that help customers achieve their financial goals and optimize their relationship with TD. ## Depth & Scope - Proficient in products, services, and routine transactions to identify opportunities to educate on bank products and services to customers and/or refer them to the appropriate team member or internal bank partners, while ensuring a positive customer experience. - Broad knowledge and understanding of the full product suite, services, and processes of the business area; low to moderate complexity/risk. - Establishes and nurtures customer relationships by maintaining product knowledge, actively listening to customer needs, and identifying additional needs to offer a solution or partner referral. - Makes product recommendations based on customer needs and highlights features and benefits that support customers through life events, save time and money, and exceed their needs. - Utilizes customer relationship management tools to proactively contribute to customer assessments and lead-focused outbound sales activities. - Independently resolves customer issues and problems, escalating when necessary. - Builds working relationships with customers and explains detailed information. - Requires full proficiency gained through job-related training to perform a range of activities. - Participates in customer outreach, servicing, and advice activities to deliver on our unexpectedly human promise. - Engages in conversations with customers about loan products and facilitates the application intake. - Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). ## Education & Experience - HS Diploma or GED - 1+ years' experience working with customers and/or sales in any capacity, or equivalent demonstrated through volunteering, education, or military experience (preferred). - Teller experience (preferred) - Must be able to complete teller training upon hire to handle customer transactions - Demonstrated ability to engage customers in conversations while educating them on products and services (preferred) - Demonstrated organizational skills to handle multiple tasks in a fast-paced environment - Excellent communication skills with the ability to be concise, clear, and consistent - Demonstrated ability to schedule and prioritize work - Demonstrated ability to work independently and within deadlines - Sound judgment in decision making and effective problem solving - Proficient in Microsoft Office - Notary License (Preferred) ## Customer Accountabilities - Delivers a Legendary experience by helping customers, building relationships, and delivering service and advice - Understands and supports the Bank's Customer Service Strategy; delivers end-to-end advice including educational content/tools, consultative support, and proactive insights - Serves as a Customer advocate, improving financial confidence, providing resolution, and proactive tips to save time and money - Executes behaviors to deliver a Legendary Customer experience that is unexpectedly human in the store - Engages in lobby leadership by guiding customer flow, warmly welcoming and uncovering initial needs - Understands customer preferences with banking and educates on self-service options - May act as a point of escalation for customer questions or concerns - May perform teller transactions including check cashing, deposits, transfers, and withdrawals while monitoring fraud and adhering to policies - Considers the impact of decisions on TD, customers, and stakeholders - Act as a brand champion both internally and externally - Educates clients on self-service channels including digital options - Turns each banking transaction into a personalized interaction, one customer at a time ## Shareholder Accountabilities - Ensures compliance with company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act) to minimize risk and protect customers - Participates in daily store operations in alignment with TD's risk framework - Understands and applies operating policies and procedures - Supports timely and accurate completion of business processes - Escalates non-standard or high-risk transactions as necessary - Ensures documentation reflects client/business intentions and complies with rules/regulations - Maintains due diligence to support accuracy of all customer transactions/activities - Complies with Bank Code of Conduct - Contributes to Operational Excellence by understanding accountability in an operationally sound location - Executes with excellence by adhering to risk and control policies/procedures ## Employee/Team Accountabilities - Participates fully as a team member, supporting a positive work environment focused on service, quality, innovation, and teamwork - Continuously enhances knowledge and participates in knowledge transfer within the team - Participates in personal performance management and development activities - Keeps others informed about project status and day-to-day activities - Contributes to a fair, positive, and equitable environment supporting a diverse workforce - Acts as a brand ambassador for the business area and the Bank - Uses feedback from coaching to improve performance - Establishes relationships with partner bankers to facilitate referrals - Contributes to a positive work environment by aligning with TD’s Model, Brand, and Culture - Collaborates with team members to contribute to the success of the team and organization - Seeks opportunities to improve delivery of work with high quality standards - Takes ownership of own career and development; seeks diverse feedback - Adapts to change - Follows TD’s Shared Commitments and code of conduct - Engages in advancing an inclusive culture reflecting TD’s diversity agenda ## OCC Language - This position falls under the definition of Loan Originator under Regulation Z of the Truth in Lending Act and under the SAFE Act for Mortgage Licensing - Must be eligible for employment with a covered financial institution under Regulation Z - Must be eligible for registration as a registered mortgage loan originator with the NMLS - Subject to criminal background check, credit check, and disclosures required by federal law ## Physical Requirements The following statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. The job requires a range of physical activities as listed below, with continuous or frequent engagement in many tasks. - Domestic Travel – Occasional - International Travel – Never - Performing sedentary work – Continuous - Performing multiple tasks – Continuous - Operating standard office equipment – Continuous - Response to sounds – Continuous - Sitting – Frequent - Standing – Frequent - Walking – Occasional - Moving safely in confined spaces – Occasional - Lifting/Carrying up to 25 lbs – Occasional - Lifting/Carrying over 25 lbs – Occasional - Squatting, bending, kneeling, crawling – Occasional - Climbing, reaching overhead, reaching forward – Occasional - Pushing/Pulling, twisting – Occasional - Concentrating for long periods – Continuous - Reading, writing, and comprehending instructions – Continuous - Mathematical ability for basic calculations – Continuous The above statements describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required. ## Who We Are TD is one of the world’s leading global financial institutions and the fifth-largest bank in North America by branches. We strive to make every interaction, product, and experience remarkably human and simple for millions of households and businesses worldwide. TD is committed to client experience, and all colleagues are client-facing. We are reimagining what banking can be for clients, colleagues, and communities. ## Our Total Rewards Package Our Total Rewards package includes base salary and variable compensation/awards (e.g., eligibility for cash and/or equity incentive awards) and plans for health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition. Learn more ## Additional Information We’re delighted you’re considering a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we provide the support colleagues need to thrive at work and at home. If you’re pursuing a specific career path or building certain skills, you’ll have regular career development and performance discussions with your manager, as well as access to online learning and mentoring programs to help you unlock future opportunities. We’re committed to your success and foster a respectful workplace where diverse perspectives are valued and everyone has fair opportunities to grow. TD hires and develops the best. ## Training & Onboarding We provide training and onboarding sessions to ensure you have what you need to succeed in your role. ## Interview Process We will reach out to candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants by email or phone. ## Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. If you are an applicant with a disability and need accommodations to complete the application process, please email USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed. ## Applying to this role This Retail Banker I - Farmingville role at TD Bank runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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