# DBS Direct Contract, Special Assets Account Manager, Risk Management Group

[DBS](https://www.jorb.ai/firms/dbs.md) · Singapore · [Buy-side](https://www.jorb.ai/jobs/buy-side.md)

DBS is hiring a DBS Direct Contract, Special Assets Account Manager, Risk Management Group in Singapore. Posted 2026-05-22; applications close 2026-07-21.

**Apply**: https://dbs.wd3.myworkdayjobs.com/DBS_Careers/job/Singapore---Central/DBS-Direct-Contract--Special-Assets-Account-Manager--Risk-Management-Group_WD83609

Posted 15d ago.

## Role details

## Job Purpose

Manage IBG 4 Credit Program – Small (CP-S) portfolio of delinquent cases with the aim to bring down the overdues. Manage IBG 4 CP-S Non-Performing Loans (NPLs), Specific Provision (SP) and NPL Rate, by actively pursuing NPLs resolution with a view to maximise recovery of NPLs for the Bank.

## Key Accountabilities

  
- Perform calls to delinquent customers and monitor repayments
  
- Proactive in managing cases to resolve the NPLs and maximise recovery
  
- Assess rescheduling/settlement requests
  
- Adhere to Enterprise Singapore’s loan monitoring and write-off requirements
  
- Update system/database for reporting and tracking purposes

## Responsibilities

  
- Understand the end-to-end CP-S Collection process from Soft-Collection through Rescheduling to Enforcement
  
- Be well-versed in own team process and functions
  
- Manage a portfolio of delinquent cases and/or NPLs:
    

      
- Get customers to settle overdues
      
- Negotiate repayment terms with customers
      
- Obtain approval for recall of loans, repayment plans, or write-off
      
- Monitor repayment plans
    

  
  
- Work with lawyers, receivers, valuers and auctioneers in enforcement/disposal of collateral
  
- Liaise with Enterprise Singapore and Credit Insurers on claim submission
  
- Handle operational matters including reminder letters, recall letters, loan payment instructions, proof of debt, etc.
  
- Update system/database

## Requirements

  
- Diploma holder or higher in any related field
  
- Minimum 1 year collection experience in a bank. Candidates with banking experience can also be considered
  
- Knowledge/experience in collection and/or customer service will be an advantage
  
- Basic knowledge of banking and financial products
  
- Proficient in Microsoft Office applications
  
- Team player with good communication and interpersonal skills

## Location

DBS Asia Central

## Job

Contract (Fixed Term)

## Employee Status

Full time

## Applying to this role

This DBS Direct Contract, Special Assets Account Manager, Risk Management Group role at DBS runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=dbs&job=6a1b27f89e1ba0cf8b1d0324)

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Updated: 2026-06-06
Canonical: https://www.jorb.ai/jobs/6a1b27f89e1ba0cf8b1d0324