# Claims Adjuster [AIG](https://www.jorb.ai/firms/aig.md) · London · United Kingdom · [Risk & Compliance](https://www.jorb.ai/jobs/risk-compliance.md) AIG is hiring a Claims Adjuster in London. Posted 2026-05-26; applications close 2026-07-25. **Apply**: https://aig.wd1.myworkdayjobs.com/aig/job/London/Claims-Adjuster---Aerospace_JR2506713 Posted 23h ago. ## Role details ## About General Insurance General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment. ## Your contribution at AIG Picture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the world’s leading insurance provider. We believe that our success depends on building world class claims teams. If you would like to be a part of our team, we invite you to consider putting your talents to work with the AIG Claims function. As a Claims Adjuster, you are respected for your technical expertise. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mind-set. You take ownership and drive successful outcomes for the client and AIG. ## Role Overview - Key claims handling, coverage determination, quantum analysis and legal liability assessment where appropriate and within authority limits. - Work with the Head of Aerospace UK and the team to ensure effective vendor and litigation management on all lead claims. - Broad internal stakeholder communication where required. - Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance review processes. - Contribute to maintenance of best practice procedures for Aerospace complex claims, consistent with global best practices. - Handle Aerospace claims allocated within agreed level of authority limit. - Demonstrate a high standard of technical claims competence and efficiency. - Feedback claims trend analysis to team and internal stakeholders. - Attend claims reviews and travel, as required. ## What we are looking for - Experience in insurance claims; Aerospace/aviation experience is advantageous. - Knowledge of policy language enabling accurate and consistent interpretation. - Experience in managing external vendors including lawyers and surveyors for the benefit of the client, AIG and the market. - Ability to deliver timely and accurate information to key stakeholders – the client, the broker, our underwriters and claims management. - Knowledge of legal and regulatory requirements. - A strong team player with excellent communication skills who thrives in a dynamic claims handling environment. - Experience with market IT systems and the ability to analyse and interpret data from multiple sources. At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. ## Benefits Enjoy benefits that take care of what matters. At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. ## Our Purpose & Values Reimagining insurance to make a bigger difference to the world. American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. ## Inclusion & Equal Opportunity Welcome to a culture of inclusion. We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. _AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories._ AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. Functional Area: CL - Claims AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd ## Applying to this role This Claims Adjuster role at AIG runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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