# Retail Banker I - Bohemia [TD Bank](https://www.jorb.ai/firms/td-bank.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) TD Bank is hiring a Retail Banker I - Bohemia in New York. Posted 2026-05-21; applications close 2026-07-20. **Apply**: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Bohemia-New-York/Retail-Banker-I---Bohemia_R_1490725 Posted 1d ago. ## Role details ## Job Description **Location:** Bohemia, New York, United States of America **Hours:** 40 per week **Pay Details:** $24.25 – $32.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices allow colleagues to progress through the salary range over time as they progress in their role. The base pay offered may vary based on the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter who can provide you with more specific details for this role. **Line of Business:** Personal & Commercial Banking ## Role Overview The Retail Banker I is a customer liaison integral to delivering TD’s brand promise by utilizing financial expertise and consultative advice to assist customers with their banking solutions/needs. This role contributes to achieving business objectives that enable growth through identifying appropriate TD solutions that help customers achieve their financial goals and optimize their relationship with TD. ## Responsibilities - Proficient in products, services, and routine transactions to identify opportunities to educate customers on bank products and services or refer them to appropriate team members or internal bank partners while ensuring a positive customer experience - Possess broad knowledge of the full product suite, services, and processes of the business area with low to moderate complexity/risk - Establish and nurture customer relationships by displaying product knowledge, actively listening to customer needs, and offering solutions or partner referrals - Make product recommendations based on customer needs and highlight features and benefits that support customers through life events, save time and money, and exceed their expectations - Use customer relationship management tools to proactively participate in customer assessments and lead-focused outbound sales - Independently resolve customer issues and escalate when necessary - Build working relationships with customers and explain detailed or complex information - Perform a range of activities with full proficiency gained through job-related training - Participate in customer outreach, servicing, and advice activities to deliver on the “unexpectedly human” promise - Engage in conversations about loan products and facilitate application intake - Maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) ## Education & Experience - HS Diploma or GED - 1+ years’ experience working with customers and/or sales in any capacity or equivalent demonstrated through volunteering, education, or military experience (preferred) - Teller experience (preferred) - Must be able to complete teller training upon hire to handle customer transactions - Ability to engage in customer conversations while educating them on products and services (preferred) - Demonstrated organization skills to manage multiple tasks in a fast-paced environment - Excellent communication skills—concise, clear, and consistent - Ability to schedule and prioritize work; work independently and within deadlines - Sound judgment and effective problem-solving - Proficient in Microsoft Office - Notary License (Preferred) ## Customer Accountabilities - Deliver legendary experience by helping customers, building relationships, and delivering service and advice - Support the Bank's Customer Service Strategy by providing end-to-end advice, building trust with educational content, and offering proactive insights - Act as a customer advocate to improve financial confidence, provide resolutions, and offer proactive tips - Consistently demonstrate behaviors that deliver a legendary customer experience in-store - Manage lobby flow, warmly welcome customers, discover initial needs, and guide them appropriately - Understand customer preferences and educate on self-service options that meet their needs - May act as a point of escalation for customer questions or concerns - May perform teller transactions (e.g., check cashing, deposits, transfers, withdrawals) while monitoring fraud mitigation and adhering to policies - Consider the impact of decisions on TD, its customers, and stakeholders - Act as a brand champion internally and externally - Educate clients on self-service channels including digital options - Bring your genuine self to each banking transaction, making it a personalized interaction ## Shareholder Accountabilities - Ensure compliance with company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act) to minimize risk - Participate in daily store operations in line with TD's risk framework - Understand and apply operating policies and procedures - Ensure timely and accurate completion of business processes - Escalate non-standard or high-risk transactions as necessary - Ensure documentation reflects client/business intentions and complies with rules/regulations - Perform due diligence to support transaction accuracy - Know and comply with the Bank Code of Conduct - Contribute to Operational Excellence by understanding accountability in driving a sound location - Adhere to risk and control policies/procedures ## Employee/Team Accountabilities - Participate fully as a team member; promote service, quality, innovation, and teamwork; communicate issues promptly - Continuously enhance knowledge and participate in knowledge transfer within the team - Engage in personal performance management and development activities - Keep others informed about project status and day-to-day activities - Support a diverse, fair, positive work environment - Act as a brand ambassador for the business area and the Bank - Use feedback from coaching to improve performance - Establish relationships with partner bankers for referrals - Contribute to a positive work environment by aligning with TD’s model, brand, and culture - Collaborate with teammates to contribute to team and organizational success - Seek opportunities to improve delivery with high-quality standards - Take ownership of career development; seek diverse feedback to grow - Embrace change and adhere to TD’s shared commitments and code of conduct - Promote an inclusive culture that reflects TD’s diversity and enhances the employee experience ## OCC Language - This position falls within the definition of Loan Originator under Regulation Z of the Truth in Lending Act and Mortgage Loan Originator under the SAFE Act - Eligible for employment with a covered financial institution under Regulation Z - Eligible for registration as a registered mortgage loan originator with the NMLS under the SAFE Act - Will undergo criminal background check and credit report check; may require statements/certifications regarding findings ## Physical Requirements Work involves various physical activities and travel implications as described below. See listed categories for typical frequencies: Never, Occasional, Frequent, Continuous. Domestic travel – Occasional; International travel – Never; Sedentary work – Continuous; Multiple tasks – Continuous; Office equipment use – Continuous; Responding to sounds – Continuous; Sitting – Frequent; Standing – Frequent; Walking – Occasional; Moving safely in confined spaces – Occasional; Lifting/Carrying up to 25 lbs – Occasional; Lifting/Carrying over 25 lbs – Occasional; Various movements (squatting, bending, kneeling, crawling, climbing, reaching) – Occasional; Concentrating for long periods – Continuous; Problem-solving with standardized situations – Continuous; Reading/writing/comprehension – Continuous; Basic math – Continuous. The above statements describe the general nature of work and are not an exhaustive list of responsibilities. Essential functions are described for ADA purposes. ## Who We Are TD is one of the world’s leading global financial institutions and the fifth largest bank in North America by branches. We aim to make every interaction, product, and experience remarkably human and refreshingly simple for millions of households and businesses worldwide. TD is committed to client experience; all colleagues are customer-facing. We are reimagining banking for clients, colleagues, and communities. ## Our Total Rewards Our Total Rewards package includes base salary and variable compensation/awards (e.g., eligibility for cash and/or equity incentive awards) and additional programs such as health and well-being benefits, savings and retirement plans, paid time off, banking benefits and discounts, career development, and recognition programs. Learn more ## Additional Information We’re delighted you’re considering a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we provide support to help colleagues thrive at work and at home. If you’re interested in a specific career path or want to build certain skills, regular career development and performance conversations with your manager are available, along with access to online learning platforms and mentoring programs to unlock future opportunities. TD offers diverse career paths to grow expertise and make a meaningful impact. We foster a respectful workplace where diverse perspectives are valued and everyone has fair opportunities to grow. ## Training & Onboarding We provide training and onboarding sessions to ensure you have what you need to succeed in your new role. ## Interview Process We will contact candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants by email or phone. ## Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the applicant process. ## Applying to this role This Retail Banker I - Bohemia role at TD Bank runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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