# Banking Associate (72nd & 3rd Ave.) Full Time [TD Bank](https://www.jorb.ai/firms/td-bank.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) TD Bank is hiring a Banking Associate (72nd & 3rd Ave.) Full Time in New York. Posted 2026-05-19; applications close 2026-07-18. **Apply**: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/New-York-New-York/Banking-Associate--72nd---3rd-Ave---Full-Time_R_1487760 Posted 1d ago. ## Role details ## Position Details **Work Location:** New York, New York, United States of America **Hours:** 40 **Pay Details:** $23.75 - $31.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. ## Line of Business **Line of Business:** Personal & Commercial Banking ## Job Description The Banking Associate is a professional in banking who plays a key role in delivering TD’s Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals. ## Depth & Scope - Performs a wide range of tasks across multiple areas within a store location, including processing customer transactions, opening new accounts, and educating customers on all banking products and services. - Delivers end-to-end advice customers expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations. - Utilizes TD's systems and tools to engage with customers to acquire and deepen relationships by providing advice and guidance to attract and retain the customer. - Understands customer financial needs to identify opportunities to promote and educate on products/services or refer to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. - Accurately completes everyday banking transactions on the teller line or platform, uncovering customer financial needs and educating on products, services, and tools or referring to the appropriate expert. - Serves customers on both the teller line and platform as needed, with the ability to service personal deposit accounts, everyday bank transactions, debit/credit card issues, Regulation E, and digital banking. - Connects with customers, provides financial advice, and deepens relationships through lead management activities, including self-generated leads, partner/retail referrals, campaign leads, outbound outreach, appointments, and lead prioritization. ## Education & Experience - High school diploma or GED - 1 year of experience working with customers in any capacity (demonstrated through volunteering, education, or military experience preferred) - Demonstrated customer service skills preferred - Ability to work during operating hours, including evenings, weekends, and holidays as scheduled - Teller experience preferred - Required to complete Teller training and part 1 of platform training upon hire - Strong organizational skills to handle multiple tasks in a fast-paced environment - Excellent communication skills with the ability to be concise, clear, and consistent - Demonstrated effective problem-solving skills - Demonstrated ability to schedule and prioritize work - Demonstrated ability to work independently and within deadlines - Sound judgment in decision making and problem solving - Proficient in Microsoft Office - Notary license preferred ## Customer Accountabilities - Consistently provides legendary customer service while transacting, promoting, educating, and referring TD products to new and existing customers - Establishes and nurtures customer relationships by displaying product knowledge, actively listening to customer needs, and offering solutions or partner referrals - Manages wait times to meet with a Banker by scheduling, rescheduling, or canceling client meetings - Engages in lobby leadership and serves as the first point of contact for customer inquiries, orchestrating walk-in traffic and resolving customer needs or setting appointments with experts - Understands and supports the bank's customer service strategy - Considers the impact of decisions on the well-being of TD, its customers, and stakeholders - Drives referrals to store colleagues and partners to support broader financial needs of customers - Ensures tasks are performed within established policy and procedures - Completes all required job-specific, compliance-related training - Understands, utilizes, and follows compliance/risk and control programs - Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to external audit, regulator, and compliance requests and findings. Maintains appropriate records of action plans - Is knowledgeable of and complies with TD Code of Conduct ## Shareholder Accountabilities - Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer - Accurately processes cash/deposit/withdrawal transactions and other account servicing requests - Decisions & processes everyday transactions, such as opening/closing and servicing accounts, depositing or cashing checks, reordering a debit card, or updating address - Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates, and accurate documents - Applies customer authentication principles, compliance regulations, and due diligence to new account openings and transactions - Accurately and efficiently performs transactions as accountable for cash drawers, including maintaining cash limits and securing drawers/stations/balances and handling cash drawer and TCR - Follows policy and procedures for Customer Authentication - Acts as Dual Control agent when required - Follows all required open/close procedures ## Employee/Team Accountabilities - Contributes to a positive work environment by aligning to TD Model, Brand and Culture as a team member - Active participant in personal performance and development activities - Acts as a brand champion both internally and externally - Collaborates with team members to contribute to the success of the team and organization - Partners as a team player - Seeks opportunities to improve delivery of work with high attention to quality standards - Owns career development and seeks diverse feedback to enhance skills - Positively embraces change - Adheres to TD's Shared Commitments - Models quality service at every customer interaction - Supports a diverse and inclusive culture aligned with TD's diversity agenda - May train and act as a mentor to newer colleagues ## Physical Requirements The following are typical work-related attributes and requirements: - Never to Continuous: various activity levels as listed - Domestic Travel – Occasional; International Travel – Never - Performing sedentary work – Frequent - Performing multiple tasks – Continuous - Operating standard office equipment – Continuous - Responding quickly to sounds – Continuous - Sitting – Frequent; Standing – Frequent; Walking – Frequent - Moving safely in confined spaces – Occasional - Lifting/Carrying (under 25 lbs.) – Occasional - Lifting/Carrying (over 25 lbs.) – Occasional - Squatting, Bending, Kneeling, Crawling, Climbing – Occasional - Reaching overhead/forward, Pushing/Pulling, Twisting – Occasional - Concentrating for long periods of time – Continuous - Applying common sense to deal with problems involving standardized situations – Continuous - Reading, writing and comprehending instructions – Continuous - Adding, subtracting, multiplying and dividing – Continuous The above statements describe the general nature and level of work performed by people in this role. They are not an exhaustive list of responsibilities, duties, and skills required. The listed responsibilities and duties are considered essential for ADA purposes. ## Who We Are TD is one of the world's leading global financial institutions and is the fifth-largest bank in North America by branches. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for millions of households and businesses worldwide. More than 95,000 TD colleagues bring their skills and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is committed to being a leader in client experience, and all colleagues are client-facing. Together, we are reimagining banking for clients, colleagues, and communities. ## Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to support their financial, physical, and mental well-being. Total Rewards includes base salary and variable compensation/awards (e.g., eligibility for cash and/or equity incentive awards) and various benefits such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition programs. Learn more ## Additional Information We’re delighted that you’re considering a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to supporting colleagues to thrive at work and at home. If you’re interested in a specific career path or building certain skills, we’ll help you succeed. You’ll have regular career, development, and performance conversations with your manager, along with access to an online learning platform and mentoring programs to unlock future opportunities. TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We are committed to a respectful workplace where diverse perspectives are valued and everyone has fair opportunities to grow. ## Training & Onboarding We will provide training and onboarding sessions to ensure you have what you need to succeed in your new role. ## Interview Process We’ll reach out to candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants by email or phone. ## Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the applicant process. ## Applying to this role This Banking Associate (72nd & 3rd Ave.) Full Time role at TD Bank runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=td-bank&job=6a0c810cbfa61d5c436c298e) ## More open roles at TD Bank - [Teller I (43rd & 6th Ave.) PT 20 Hours](https://www.jorb.ai/jobs/6a0dfbd3d9b542ee97eebc33.md) — New York, posted 21h ago - [Financial Advisor Associate - West Babylon, NY](https://www.jorb.ai/jobs/6a0c810cbfa61d5c436c298c.md) — New York, posted 1d ago - [Teller I Part Time 20 Hours Preferred Mandarin (Fresh Meadows)](https://www.jorb.ai/jobs/6a0ca761943a7fd5d39d713a.md) — New York, posted 1d ago - [Teller I (20 Hours Weekly, Bilingual Spanish Preferred) Deer Park](https://www.jorb.ai/jobs/6a0ca761943a7fd5d39d713c.md) — New York, posted 1d ago - [Retail Banker I - Canal & Lafayette (Bilingual Chinese, Cantonese and/or Mandarin)](https://www.jorb.ai/jobs/6a0b321e31c6ad1f8aa94914.md) — New York, posted 2d ago --- Updated: 2026-05-20 Canonical: https://www.jorb.ai/jobs/6a0c810cbfa61d5c436c298e