# Full Time Retail Banker I Niskayuna, NY [TD Bank](https://www.jorb.ai/firms/td-bank.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) TD Bank is hiring a Full Time Retail Banker I Niskayuna, NY in New York. Posted 2026-05-14; applications close 2026-07-13. **Apply**: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Niskayuna-New-York/Full-Time-Retail-Banker-I-Niskayuna--NJ_R_1488445 Posted 6d ago. ## Role details ## Job Details **Work Location:** Niskayuna, New York, United States of America **Hours:** 40 **Pay Details:** $22.50 - $29.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. ## Line of Business **Line of Business:** Personal & Commercial Banking ## Job Description The Retail Banker I is a customer liaison that is integral to delivering TD’s brand promise by utilizing financial expertise and consultative advice to assist customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help customers achieve their financial goals and optimize their relationship with TD. ## Depth & Scope - Proficient in products, services and routine transactions to identify opportunities to educate customers on bank products and services, or refer them to appropriate team members or internal partners, while ensuring a positive customer experience. - Broad knowledge of the full product suite, services and processes of the business area; low to moderate complexity/risk. - Establishes and nurtures customer relationships by displaying product knowledge, actively listening to customer needs, and engaging in additional conversation to identify needs and offer solutions or partner referrals. - Makes product recommendations based on customer needs and highlights product features and benefits to support customers through life events, save time and money, and exceed needs. - Utilizes customer relationship management tools to proactively participate in customer assessments, identify solutions, and lead outbound sales activities. - Independently resolves customer issues, errors and problems, escalating when necessary. - Builds working relationships with customers and explains detailed and/or complicated information. - Requires full proficiency gained through job-related training to perform a range of activities. - Participates in customer outreach, servicing and advisory activities to deliver on our unexpectedly human promise. - Engages in conversations with customers about loan products and facilitates the application intake. - Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). ## Education & Experience - HS Diploma or GED - 1+ years' experience working with customers and/or sales in any capacity or equivalent demonstrated through volunteering, education, or military experience preferred. - Teller experience preferred - Must be able to complete teller training upon hire to handle customer transactions - Demonstrated ability to engage in customer conversations while educating them on products and services (preferred) - Demonstrated organizational skills to handle multiple tasks in a fast-paced environment - Excellent communication skills with the ability to be concise, clear and consistent - Demonstrated ability to schedule and prioritize work - Demonstrated ability to work independently and within deadlines - Sound judgment in decision making and effective problem solving - Proficient in Microsoft Office - Notary License (Preferred) ## Customer Accountabilities - Delivers Legendary experience by helping customers, building relationships, and delivering service and advice - Understands and supports the Bank's Customer Service Strategy; delivers end-to-end advice including building trust, providing consultative support, and proactive insights - Serves as a customer advocate in improving financial confidence, providing resolutions and proactive tips - Executes behaviors to deliver a Legendary Customer experience that is unexpectedly human - Engages in lobby leadership by guiding customer flow and discovering needs - Understands customer preferences and educates on self-service options - May act as a point of escalation for customer questions or concerns - May perform a variety of teller transactions while monitoring fraud mitigation and adhering to policies - Considers the impact of decisions on TD, customers and stakeholders - Acts as a brand champion internally and externally - Educates clients on self-service channels including digital options - Provides a personalized interaction in every banking transaction ## Shareholder Accountabilities - Ensures compliance with company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act) to minimize risk - Participates in store daily operations to align with TD's risk framework - Understands and applies operating policies and procedures - Supports timely and accurate completion of business processes - Escalates non-standard or high-risk transactions as necessary - Ensures documentation reflects client/business intentions and complies with rules/regulations - Performs due diligence to support the accuracy of all customer transactions - Knowledgeable of and compliant with Bank Code of Conduct - Contributes to Operational Excellence by understanding accountability in an operationally sound location - Executes with excellence by adhering to risk and control policies ## Employee/Team Accountabilities - Participates as a positive team member, promoting service, quality, innovation and teamwork - Continuously enhances knowledge and participates in knowledge transfer within the team - Participates in performance management and development activities - Keeps others informed about project status and day-to-day activities - Contributes to a fair, positive, and equitable environment - Acts as a brand ambassador for the business area and the Bank - Uses feedback from coaching to improve performance - Establishes relationships with partner bankers for referrals - Contributes to a positive work environment by aligning to TD's model, brand and culture - Collaborates with team members to contribute to the team's and organization's success - Seeks opportunities to improve delivery with high attention to quality - Owns personal career aspirations and seeks diverse feedback to develop skills - Positively embraces change - Adheres to TD's Shared Commitments and code of conduct - Engages in advancing an inclusive culture that reflects TD's diversity agenda ## OCC Language - This position falls within the definition of Loan Originator under Regulation Z and theSAFE Act definitions for Mortgage Licensing. - Must be eligible for employment with a covered financial institution under Regulation Z. - Must be eligible for registration as a registered mortgage loan originator with the NMLS under the SAFE Act. - Requires satisfactory results on a criminal background check and a credit report check, and statements/certifications regarding any findings as required by federal law. ## Physical Requirements Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Continuous Sitting – Frequent Standing – Frequent Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Occasional Squatting – Occasional Bending – Occasional Kneeling – Occasional Crawling – Occasional Climbing – Occasional Reaching overhead – Occasional Reaching forward – Occasional Pushing – Occasional Pulling – Occasional Twisting – Occasional Concentrating for long periods of time – Continuous Applying common sense to problems – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements describe the general nature and level of work. They are not an exhaustive list of responsibilities. The listed duties are essential functions for ADA purposes. ## Who We Are TD is one of the world’s leading global financial institutions and the fifth largest bank in North America by branches/stores. We strive to make every interaction, product, and experience remarkably human and simple for millions of households and businesses worldwide. TD is committed to being a leader in client experience, and all colleagues are client facing. We are reimagining what banking can be for clients, colleagues and communities. ## Our Total Rewards Package Our Total Rewards package reflects investments in colleagues to support financial, physical and mental well-being. Total Rewards includes base salary and variable compensation/ incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition. Learn more ## Additional Information We’re delighted you’re considering a career with TD. Through regular development conversations, training programs, and competitive benefits, we’re committed to supporting colleagues to thrive both at work and home. If you’re interested in a specific career path or building certain skills, you’ll have regular career, development, and performance discussions with your manager, access to an online learning platform, and mentoring programs to help you unlock future opportunities. TD offers diverse career paths to grow your expertise and make a meaningful impact. We foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can reach your full potential. Here at TD, we hire and develop the best. ## Training & Onboarding We provide training and onboarding sessions to ensure you have what you need to succeed in your new role. ## Interview Process We will reach out to candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants by email or phone. ## Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected by applicable law. If you are an applicant with a disability and need accommodations to complete the application process, please email US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. ## Applying to this role This Full Time Retail Banker I Niskayuna, NY role at TD Bank runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=td-bank&job=6a063c2bdbb65375b3a30377) ## More open roles at TD Bank - [Teller I (43rd & 6th Ave.) PT 20 Hours](https://www.jorb.ai/jobs/6a0dfbd3d9b542ee97eebc33.md) — New York, posted 21h ago - [Financial Advisor Associate - West Babylon, NY](https://www.jorb.ai/jobs/6a0c810cbfa61d5c436c298c.md) — New York, posted 1d ago - [Banking Associate (72nd & 3rd Ave.) Full Time](https://www.jorb.ai/jobs/6a0c810cbfa61d5c436c298e.md) — New York, posted 1d ago - [Teller I Part Time 20 Hours Preferred Mandarin (Fresh Meadows)](https://www.jorb.ai/jobs/6a0ca761943a7fd5d39d713a.md) — New York, posted 1d ago - [Teller I (20 Hours Weekly, Bilingual Spanish Preferred) Deer Park](https://www.jorb.ai/jobs/6a0ca761943a7fd5d39d713c.md) — New York, posted 1d ago --- Updated: 2026-05-20 Canonical: https://www.jorb.ai/jobs/6a063c2bdbb65375b3a30377