# Trust Associate, Scotiatrust - London, ON [Scotiabank](https://www.jorb.ai/firms/scotiabank.md) · London · United Kingdom · [Operations](https://www.jorb.ai/jobs/operations.md) Scotiabank is hiring a Trust Associate, Scotiatrust - London, ON in London. Posted 2026-05-13; applications close 2026-07-12. **Apply**: https://jobs.scotiabank.com/job/London-%28ON%29-Trust-Associate%2C-Scotiatrust-London%2C-ON-ON-N6A5R8/602474717/ Posted 7d ago. ## Role details ## Overview Requisition ID: 261077 Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. As a Trust Associate in a Scotia Wealth Management Office, you provide proactive administrative and client service support to a Trust Officer and their account portfolio of varying size and complexity with the day-to-day management, oversight and account administration for client, beneficiary and Co-Trustee relationships. While discussions with Co-Trustees, beneficiaries, clients, their advisors and the business community will generally be the responsibility of the Trust Officer, the Trust Associate will frequently deal with external contacts, gather and relay information and is designated as the point of contact in the absence of the Trust Officer. ## Responsibilities - Assist the Trust Officer with providing a best-in-class, proactive and personalized client experience to high net worth clients and beneficiaries, exemplified by timely and accurate account administration along with demonstrated technical expertise, personal integrity and an ability to respond to stated and unstated client needs and concerns. - Provide effective back-up in the absence of the Trust Officer by demonstrating detailed knowledge of the accounts and responding to client and beneficiary needs in a timely manner, referring matters to other resources where appropriate. - Maintain daily surveillance over cash positions and provide reports for any cash positions requiring remedial attention. Create/input accurate and timely accounting entries for payments to third parties, realization of assets, and fee collection, referring unusual items for further action as required. Prepare detailed fee calculations in Estate and Trust accounts in accordance with fee agreements or local practice. - Assemble information regarding assets in new accounts (including research into the tax costs) and ensure the preparation of the opening inventory/Record of Trust. Set up client and asset information on the Trust, including the creation and maintenance of diaries for fixed remittances, fee processing, investment reviews and statement production. - Prepare routine correspondence and documentation, including draft documentation in respect of matters that policy requires be submitted to appropriate internal oversight groups concerning beneficiary/court approval of fees and statements. - Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. - Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. - Ensure thorough knowledge of, and strict adherence to, the Bank’s Global Sales Practices. - Actively pursue effective and efficient operations of the role, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. - Champion a high-performance environment and contribute to an inclusive work environment. ## Qualifications - Proactive with a proven track record of delivering a best-in-class client experience. - Aptitude to learn new concepts and readily apply them to day-to-day tasks. - Strong interpersonal and verbal communication skills. - Strong time management skills and the ability to multi-task. - High School Diploma. - Enrolment in Financial Industry courses. - CSC, IFIC, STEP Canada, ICB. - Working knowledge of asset management and administrative procedures. - Strong PC skills. - Basic knowledge of Trust Accounting principles. ## Location Canada: Ontario: London (ON) ## About Scotiabank Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. We value the unique skills and experiences each individual brings to the Bank and are committed to creating an inclusive and accessible environment for everyone. ## Accommodations If you require accommodations (including an accessible interview site, alternate format documents, ASL interpreter, or assistive technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. ## Applying to this role This Trust Associate, Scotiatrust - London, ON role at Scotiabank runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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