# Part Time Branch Ambassador - New York City [Capital One](https://www.jorb.ai/firms/capital-one.md) · New York · United States · [None](https://www.jorb.ai/jobs/none.md) Capital One is hiring a Part Time Branch Ambassador - New York City in New York. Posted 2026-05-05; applications close 2026-07-04. **Apply**: https://capitalone.wd12.myworkdayjobs.com/Capital_One/job/New-York-NY/Part-Time-Branch-Ambassador---New-York-City_R241962-1 Posted 15d ago. ## Role details ## Overview Part Time Branch Ambassador - New York City The Reimagined Branch Experience: Welcome to a new idea in banking. Capital One is redefining how people bank. We believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll use your passion for working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll perform a wide variety of transactions including check cashing, deposits, transfers, and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve. We’re not just looking to fill open positions—we seek outgoing, passionate people who want to be part of this reimagined banking experience. ## What we're looking for - You’re friendly and engaging and can connect with customers. You’re a people person—whether helping with technology challenges, having casual conversations, or showcasing the services and products we offer. - You can reduce customer financial anxiety by helping determine personal and business financial needs, and you’ll bring in experts to guide customers to their financial destination. - You understand the importance of compliance in banking. You’ll ensure all audit and security policies and procedures are followed in accordance with bank policy and federal regulations. - You’ll support customers in all areas of the branch, from cash handling and service needs to rotating throughout the branch based on customer needs. - The overall retail customer experience is improved with fewer handoffs; every Ambassador is a confident expert. - You’re curious and eager to learn. We’ll teach you about Capital One’s products, services, and experiences to help guide customers toward their financial goals. - You’re digitally savvy. You’ll demonstrate what’s possible in our physical space and how to navigate our mobile and online experiences, using the branch laptops and iPads. You’ll educate customers on other banking channels and services. - You’re a team player who can collaborate with an energized team of banking professionals and inspire your teammates in return. - You’ll research and answer customer inquiries with the aim of enhancing retention and engagement by leveraging various tools and channels to recommend appropriate solutions. - You may travel between branches in the assigned local area to support the market you are assigned to. If you’re nodding along and like what you’re reading, let’s talk. ## Basic Qualifications - High School Diploma, GED, or equivalent certification - At least 1 year of retail, sales, or customer service experience - At least 6 months of cash handling experience ## Preferred Qualifications - Associate’s degree - 2+ years of retail, sales, or banking experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. ## Salary Information The minimum and maximum full-time annual salaries for this role are listed below, by location. This salary information is for candidates hired to work in one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based on hours worked. New York, NY: $51,542 - $54,600 for Branch Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location. The actual annualized salary offered will be reflected in the offer letter. ## Benefits & Additional Information Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full- or part-time status, exempt or non-exempt status, and management level. For more information, visit the Capital One Careers website. ## Notice & Accessibility This role is expected to accept applications for a minimum of 5 business days. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One promotes a drug-free workplace and will consider qualified applicants with a criminal history in a manner consistent with applicable laws. ## Accommodations If you require an accommodation during the application process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information provided will be kept confidential and used only to provide needed accommodations. ## Contacts For technical support or questions about Capital One’s recruiting process, please email Careers@capitalone.com. Capital One does not endorse or guarantee third-party products or services and is not liable for information provided through external sites. Capital One Financial is composed of multiple entities, and positions posted in Canada, the United Kingdom, or the Philippines are for Capital One Canada, Capital One Europe, or Capital One Philippines Service Corp. respectively. ## Applying to this role This Part Time Branch Ambassador - New York City role at Capital One runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=capital-one&job=69fa54d21879a76582fcea90) ## More open roles at Capital One - [Analyst, Structured Products Group](https://www.jorb.ai/jobs/6a0ca8a98cb3908ed69bfefe.md) — New York, posted 1d ago - [Café Ambassador - SoHo](https://www.jorb.ai/jobs/6a0b55d0d5de7c0f0c2186de.md) — New York, posted 2d ago --- Updated: 2026-05-20 Canonical: https://www.jorb.ai/jobs/69fa54d21879a76582fcea90