# Retail Banker I - Newburgh/Broadway (Bilingual Spanish Preferred) [TD Bank](https://www.jorb.ai/firms/td-bank.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) TD Bank is hiring a Retail Banker I - Newburgh/Broadway (Bilingual Spanish Preferred) in New York. Posted 2026-05-01; applications close 2026-06-30. **Apply**: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Newburgh-New-York/Retail-Banker-I---Newburgh-Broadway--Bilingual-Spanish-Preferred-_R_1487599 Posted 19d ago. ## Role details ## Retail Banker I **Work Location:** Newburgh, New York, United States of America **Hours:** 40 **Pay Details:** $22.50 - $29.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices are designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter who can provide you with more specific details for this role. **Line of Business:** Personal & Commercial Banking ### Job Description The Retail Banker I is a customer liaison integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. ### Depth & Scope - Proficient in products, services and routine transactions to identify opportunities to educate on bank products and services to Customers and/or refer them to the appropriate team member or internal Bank partners, while ensuring a positive Customer experience. - Broad knowledge and understanding of the full product suite, services and processes of the business area; low to moderate complexity/risk. - Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs and engaging in additional conversation to identify needs and offer solutions or partner referrals. - Makes product recommendations based on Customer needs and highlights product features and benefits that support Customers through challenging times and life events, save time and money, and exceed their needs. - Utilizes Customer relationship management tools to proactively contribute to customer assessments, identify Customer solutions, and lead-focused outbound sales activities. - Independently resolves customer issues, errors and problems, escalating when necessary. - Builds working relationships with customers and explains detailed and/or complicated information. - Requires full proficiency gained through job-related training to perform a range of activities. - Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise. - Engages in conversations with customers about loan products and facilitates the application intake. - Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). ### Education & Experience - HS Diploma or GED - 1+ years' experience working with customers and/or sales in any capacity or equivalent demonstrated through volunteering, education, or military experience (preferred). - Teller experience (preferred) - Must be able to complete teller training upon hire to take customer transactions - Demonstrated ability to engage in customer conversations while educating them on products and services (preferred) - Demonstrated organization skills to handle multiple tasks in a fast-paced environment - Excellent communication skills with the ability to be concise, clear and consistent - Demonstrated ability to schedule and prioritize work - Demonstrated ability to work independently and within deadlines - Sound judgment in decision making and effective problem solving - Proficient in Microsoft Office - Notary License (Preferred) ### Customer Accountabilities - Delivers Legendary experience by helping customers, building relationships, and delivering service and advice - Understands and supports the Bank's Customer Service Strategy; delivers end-to-end advice: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations - Serves as a Customer advocate in improving financial confidence, providing customer resolutions, proactive tips and insights on saving time & money - Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through effective problem resolution or sound advice - Engages in lobby leadership by guiding customer flow, warmly welcoming, discovering initial needs and guiding customers appropriately - Understands customer preferences with banking and educates Customers on self-service options that meet their needs - May act as a point of escalation for Customer questions or concerns - May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established policies and procedures - Considers the impact of decisions on the well-being of TD, its Customers and stakeholders - Acts as a brand champion internally and externally - Recognizes transaction needs and educates clients on self-service channels including digital options - Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time ### Shareholder Accountabilities - Ensures compliance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer - Participates in store daily operations to align with TD's risk framework - Understands and applies operating policies and procedures - Supports timely and accurate completion of business processes and procedures - Escalates non-standard or high-risk transactions/activities as necessary - Ensures documentation is accurate and reflects client/business intentions and is consistent with rules/regulations - Performs due diligence to support the accuracy of all customer transactions - Knowledgeable of and complies with Bank Code of Conduct - Contributes to Operational Excellence by understanding accountability in maintaining an operationally sound location - Executes with excellence by adhering to risk and control policies/procedures ### Employee/Team Accountabilities - Participates fully as a team member, supporting a positive work environment focused on service, quality, innovation and teamwork; communicates issues promptly - Continuously enhances knowledge/expertise and participates in knowledge transfer within the team - Participates in personal performance management and development activities - Keeps others informed about the status of projects and day-to-day activities - Contributes to a fair, positive and equitable environment that supports a diverse workforce - Acts as a brand ambassador for the business area/function and the Bank - Utilizes feedback from coaching to improve performance - Establishes relationships with partner bankers to make effective referrals - Contributes to a positive work environment by aligning with TD's Model, Brand and Culture - Collaborates with team members to contribute to team and organizational success - Seeks opportunities to improve delivery of work with high quality standards - Takes ownership of personal career and aspirations, seeking diverse feedback to develop skills - Positively embraces change - Adheres to TD's Shared Commitments and code of conduct expectations - Advances and sustains an inclusive culture that reflects TD's diversity agenda and creates a positive employee experience ### OCC Language - This position falls within the definition of Loan Originator under Regulation Z of the Truth in Lending Act and the definition of Mortgage Loan Originator under the SAFE Act. - Must be eligible for employment with a covered financial institution under Regulation Z. - Must be eligible for registration as a registered mortgage loan originator with the NMLS in accordance with the SAFE Act. - Satisfactory results on a criminal background check and a credit report check, and statements/certifications regarding findings by government agencies are required by federal law for this position. ### Physical Requirements Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment – Continuous Responding quickly to sounds – Continuous Sitting – Frequent Standing – Frequent Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Occasional Squatting – Occasional Bending – Occasional Kneeling – Occasional Crawling – Occasional Climbing – Occasional Reaching overhead – Occasional Reaching forward – Occasional Pushing – Occasional Pulling – Occasional Twisting – Occasional Concentrating for long periods of time – Continuous Applying common sense to problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements describe the general nature and level of work performed by people assigned to this job and are not an exhaustive list of responsibilities, duties and skills required. The listed responsibilities are considered essential for ADA purposes. ### Who We Are TD is one of the world's leading global financial institutions and the fifth largest bank in North America by branches/stores. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses worldwide. More than 95,000 TD colleagues bring their skills and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is committed to being a leader in client experience, and all colleagues are client-facing. We are reimagining what banking can be for clients, colleagues, and communities. ### Our Total Rewards Package Our Total Rewards package reflects investments in colleagues to help them and their families achieve financial, physical and mental well-being goals. It includes base salary and variable compensation/awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition. Learn more ### Additional Information We’re delighted you’re considering a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to supporting colleagues to thrive at work and at home. If you’re interested in a specific career path or want to build certain skills, we’ll help you succeed through regular career, development, and performance conversations with your manager, plus access to online learning and mentoring programs. TD offers diverse career paths to grow your expertise and make a meaningful impact. We are committed to your success and foster a respectful workplace where diverse perspectives are valued, and everyone has fair opportunities to grow. We hire and develop the best. ### Training & Onboarding We provide training and onboarding sessions to ensure you have what you need to succeed in your role. ### Interview Process We will reach out to candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants by email or phone. ### Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected by law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. ## Applying to this role This Retail Banker I - Newburgh/Broadway (Bilingual Spanish Preferred) role at TD Bank runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=td-bank&job=69f50c11b2a0f7ab6894b74e) ## More open roles at TD Bank - [Teller I (43rd & 6th Ave.) PT 20 Hours](https://www.jorb.ai/jobs/6a0dfbd3d9b542ee97eebc33.md) — New York, posted 21h ago - [Financial Advisor Associate - West Babylon, NY](https://www.jorb.ai/jobs/6a0c810cbfa61d5c436c298c.md) — New York, posted 1d ago - [Banking Associate (72nd & 3rd Ave.) Full Time](https://www.jorb.ai/jobs/6a0c810cbfa61d5c436c298e.md) — New York, posted 1d ago - [Teller I Part Time 20 Hours Preferred Mandarin (Fresh Meadows)](https://www.jorb.ai/jobs/6a0ca761943a7fd5d39d713a.md) — New York, posted 1d ago - [Teller I (20 Hours Weekly, Bilingual Spanish Preferred) Deer Park](https://www.jorb.ai/jobs/6a0ca761943a7fd5d39d713c.md) — New York, posted 1d ago --- Updated: 2026-05-20 Canonical: https://www.jorb.ai/jobs/69f50c11b2a0f7ab6894b74e