# Retail Banker (Mechanicville) Full Time [TD Bank](https://www.jorb.ai/firms/td-bank.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) TD Bank is hiring a Retail Banker (Mechanicville) Full Time in New York. Posted 2026-04-20; applications close 2026-06-19. **Apply**: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Mechanicville-New-York/Retail-Banker--Mechanicville--Full-Time_R_1482906 Posted 2d ago. ## Role details ## Retail Banker I **Work Location:** Mechanicville, New York, United States of America **Hours:** 40 **Pay Details:** $22.50 - $29.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices allow colleagues to progress through the salary range over time as they progress in their role. The base pay offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking ### Job Description The Retail Banker I is a customer liaison integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice to assist customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help customers achieve their financial goals and optimize their relationship with TD. ### Depth & Scope - Proficient in products, services and routine transactions to identify opportunities to educate customers on bank products and services and refer them to appropriate team members or internal bank partners, while ensuring a positive customer experience. - Broad knowledge and understanding of the full product suite, services and processes of the business area; typically low to moderate complexity/risk. - Establishes and nurtures customer relationships by demonstrating product knowledge, actively listening to customer needs, and engaging in conversations to identify additional needs and offer solutions or partner referrals. - Makes product recommendations based on customer needs and highlights features and benefits to support customers through life events, save time and money, and exceed their needs. - Utilizes customer relationship management tools to proactively play a key role in customer assessments, identifies solutions, and leads outbound sales activities. - Independently resolves customer issues, errors, and problems, escalating when necessary. - Builds working relationships with customers and explains detailed and/or complicated information. - Requires full proficiency gained through job-related training to perform a range of activities. - Participates in customer outreach, servicing and advisory activities to deliver on TD’s unexpectedly human promise. - Engages in conversations with customers about loan products and facilitates the application intake. - Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). ### Education & Experience - HS Diploma or GED - 1+ years’ experience working with customers and/or sales in any capacity or equivalent demonstrated through volunteering, education, or military experience preferred. - Teller experience preferred - Must be able to complete teller training upon hire to handle customer transactions - Demonstrated ability to engage in customer conversations while educating them on products and services (preferred) - Demonstrated organizational skills to handle multiple tasks in a fast-paced environment - Excellent communication skills with the ability to be concise, clear and consistent - Demonstrated ability to schedule and prioritize work - Demonstrated ability to work independently and within deadlines - Sound judgment in decision making and effective problem solving - Proficient in Microsoft Office - Notary License (Preferred) ### Customer Accountabilities - Delivers Legendary experience by helping customers, building relationships, and delivering service and advice - Understands and supports the Bank's Customer Service Strategy; delivers end-to-end advisory support with educational content, consultative assistance, and proactive insights & recommendations - Serves as a customer advocate, improving financial confidence and providing proactive tips to save time and money - Executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human - Orchestrates customer flow in the lobby, warmly welcomes customers, discovers initial needs, and guides them appropriately - Educates customers on preferences and self-service options that meet their needs - May act as a point of escalation for customer questions or concerns - May perform a variety of teller transactions, including check cashing, deposits, transfers, and withdrawals while monitoring fraud mitigation and adhering to established policies - Considers the impact of decisions on TD, its customers and stakeholders - Acts as a brand champion internally and externally - Educates clients on self-service channels including digital options - Brings your genuine self to each banking transaction, turning it into a personalized interaction ### Shareholder Accountabilities - Ensures compliance with company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act) to minimize risk - Participates in daily operations to align with TD's risk framework - Understands and applies operating policies and procedures - Supports timely and accurate completion of business processes - Escalates non-standard or high-risk transactions as necessary - Ensures documentation reflects client/business intentions and complies with rules/regulations - Performs due diligence to support transaction accuracy - Knowledgeable of and complies with Bank Code of Conduct - Contributes to operational excellence by understanding accountability in driving a sound location - Executes with excellence by adhering to risk and control policies/procedures ### Employee/Team Accountabilities - Participates fully as a team member, supporting a positive work environment focused on service, quality, innovation and teamwork - Continuously enhances knowledge within own area and participates in knowledge transfer - Participates in personal performance management and development activities - Keeps others informed about project status and relevant information - Contributes to a fair, positive and equitable environment that supports a diverse workforce - Acts as a brand ambassador for the business area/function and the Bank - Uses feedback from coaching to improve performance - Establishes relationships with partner bankers to facilitate referrals - Contributes to a positive work environment by aligning to TD Model, Brand and Culture - Collaborates with team members to contribute to team and organizational success - Seeks opportunities to improve delivery of work with high quality standards - Takes ownership of career and aspirations, seeking feedback to develop skills - Embraces change - Adheres to TD’s Shared Commitments and code of conduct - Engages in advancing and sustaining an inclusive culture that reflects TD’s diversity agenda ### OCC Language - This position falls within the definition of Loan Originator under Regulation Z of the Truth in Lending Act and the definition of Mortgage Loan Originator under the SAFE Act - Must be eligible for employment with a covered financial institution under Regulation Z - Must be eligible for registration as a registered mortgage loan originator with the NMLS - Requires satisfactory results on a criminal background check and a credit report check, with disclosures as required by federal law ### Physical Requirements Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Continuous Sitting – Frequent Standing – Frequent Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Occasional Squatting – Occasional Bending – Occasional Kneeling – Occasional Crawling – Occasional Climbing – Occasional Reaching overhead – Occasional Reaching forward – Occasional Pushing – Occasional Pulling – Occasional Twisting – Occasional Concentrating for long periods of time – Continuous Applying common sense to problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements describe the general nature and level of work and are not an exhaustive list of responsibilities, duties, or skills required. The listed responsibilities and duties are considered essential for ADA purposes. ### Who We Are TD is one of the world’s leading global financial institutions and the fifth largest bank in North America by branches/stores. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses worldwide. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is committed to being a leader in client experience; all colleagues, wherever they work, are client facing. We are reimagining what banking can be for our clients, colleagues, and communities. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and recognition. Learn more ### Additional Information We’re delighted you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development:** If you’re interested in a specific career path or building certain skills, we’ll help you succeed. You’ll have regular career, development, and performance conversations with your manager, access to an online learning platform, and mentoring programs to unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths to grow your expertise and make a meaningful impact. We’re committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. **Training & Onboarding:** We will provide training and onboarding sessions to ensure you’ve got everything you need to succeed in your new role. **Interview Process:** We’ll reach out to candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants by email or phone. ### Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the applicant process. ## More open roles at TD Bank - [Retail Banker (Kings Highway) PT 30 Hours - Bilingual Russian](https://www.jorb.ai/jobs/69e91441d6c99de3c463e288.md) — New York, posted 22h ago - [Teller I (30 Hours Weekly) - Long Island City](https://www.jorb.ai/jobs/69e7dd6b610ca6d9f646e938.md) — New York, posted 1d ago - [Banking Associate (20 Hours Weekly) - Long Island City](https://www.jorb.ai/jobs/69e7f8906a18e4925b91756a.md) — New York, posted 1d ago - [Teller I (20 Hours Weekly) - Jefferson Valley](https://www.jorb.ai/jobs/69e78d0462f0c67d6a18241a.md) — New York, posted 1d ago - [Banking Associate (Kings Highway) PT 20 Hours Bilingual Russian preferred](https://www.jorb.ai/jobs/69e63b4003d3e85d34992654.md) — New York, posted 2d ago --- Updated: 2026-04-22 Canonical: https://www.jorb.ai/jobs/69e6c9e4c4393f201c8d2349