# Banking Associate (43rd & 6th Ave.)  PT 30 Hours

[TD Bank](https://www.jorb.ai/firms/td-bank.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md)

TD Bank is hiring a Banking Associate (43rd & 6th Ave.)  PT 30 Hours in New York. Posted 2026-04-20; applications close 2026-06-19.

**Apply**: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/New-York-New-York/Banking-Associate--43rd---6th-Ave---PT-30-Hours_R_1484152

Posted 2d ago.

## Role details

## Job Description

**Work Location:** New York, New York, United States of America

**Hours:** 30

**Pay Details:** $23.75 - $31.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

## Line of Business

**Line of Business:** Personal & Commercial Banking

## Responsibilities

  
- Performs a wide range of tasks across multiple areas within a store location, including processing customer transactions, opening new accounts, and educating customers on banking products and services.
  
- Delivers end-to-end advisory experience: building trust with educational content and tools, providing consultative support, and offering proactive insights and recommendations.
  
- Utilizes TD's systems and tools to engage with customers, acquire and deepen relationships, and provide guidance to attract and retain customers.
  
- Understands customer financial needs to identify opportunities to promote and educate on products/services or refer to the appropriate team member or internal partner, while ensuring a positive customer experience.
  
- Accurately completes everyday banking transactions on the teller line or platform, uncovering customer needs and educating on products and tools or referring to the appropriate expert.
  
- Services customers on the teller line and platform as needed, including opening/closing personal deposit accounts, everyday banking transactions, debit/credit card issues, Regulation E, mobile and online (digital) banking.
  
- Connects with customers, provides financial advice, and deepens relationships through lead management activities, including self-generated leads, partner/retail referrals, outbound outreach, and appointment setting.

## Education & Experience

  
- High school diploma or GED
  
- 1 year of experience working with customers in any capacity (volunteering, education, military experience preferred)
  
- Demonstrated customer service skills preferred
  
- Ability to work during operating hours, including evenings, weekends, and holidays as scheduled
  
- Teller experience preferred
  
- Required to complete Teller training and part 1 of platform training upon hire
  
- Strong organizational skills to handle multiple tasks in a fast-paced environment
  
- Excellent communication skills; concise, clear, and consistent
  
- Demonstrated effective problem-solving skills
  
- Demonstrated ability to schedule and prioritize work
  
- Demonstrated ability to work independently and meet deadlines
  
- Sound judgment in decision making and problem solving
  
- Proficient in Microsoft Office
  
- Notary license preferred

## Customer Accountabilities

  
- Consistently provides legendary customer service while transacting, promoting, educating, and referring TD products to new and existing customers
  
- Establishes and nurtures customer relationships by displaying product knowledge, actively listening to needs, and offering solutions or partner referrals
  
- Manages wait times to meet with a Banker by scheduling, rescheduling, or canceling client meetings
  
- Engages in lobby leadership and serves as the first point of contact for customer inquiries; helps orchestrate walk-in traffic and can be the first contact for resolution or appointments with an expert
  
- Understands and supports the bank's customer service strategy
  
- Considers the impact of decisions on the well-being of TD, its customers, and stakeholders
  
- Drives referrals to store colleagues and partners to support broader financial needs
  
- Ensures tasks are performed within established policy and procedures
  
- Completes all required job-specific, compliance-related training
  
- Understands, utilizes, and follows compliance/risk and control programs
  
- Maintains ongoing compliance with internal/external audit and regulatory requirements; provides timely responses to audit/regulatory requests and findings; maintains action plan records
  
- Is knowledgeable of and complies with TD Code of Conduct

## Shareholder Accountabilities

  
- Ensures compliance when completing operational activities in accordance with company guidelines and regulations (e.g., Bank Secrecy Act and Patriot Act) to minimize risk and protect customers
  
- Accurately processes cash/deposit/withdrawal transactions and other account servicing requests
  
- Manages everyday transactions such as opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address
  
- Ensures compliance with all regulations, policies, and procedures with required controls, critical dates, and accurate documents
  
- Applies customer authentication principles, regulatory requirements, and due diligence to new account openings and transactions
  
- Accurately and efficiently performs transactions as accountable for cash drawers, maintaining cash limits and securing drawers/balances
  
- Follows policy and procedure for customer authentication
  
- Acts as Dual Control agent when required
  
- Follows all required open/close procedures

## Employee/Team Accountabilities

  
- Contributes to a positive work environment by aligning to TD Model, Brand, and Culture as a team member
  
- Participates in personal performance and development activities
  
- Acts as a brand champion internally and externally
  
- Collaborates with team members to contribute to the success of the team and organization
  
- Partners as a team player
  
- Seeks opportunities to improve delivery of work with high attention to quality standards
  
- Takes ownership of own career and aspirations; seeks diverse feedback to develop and enhance skills
  
- Positively embraces change
  
- Adheres to TD's Shared Commitments
  
- Models quality service at every customer interaction
  
- Engaged in advancing and sustaining an inclusive culture that reflects TD's diversity agenda and creates an extraordinary employee experience
  
- May train and mentor newer colleagues

## Physical Requirements

  
- Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
  
- Domestic travel – Occasional; International travel – Never
  
- Performing sedentary work – Frequent
  
- Performing multiple tasks – Continuous
  
- Operating standard office equipment – Continuous
  
- Responding quickly to sounds – Continuous
  
- Sitting – Frequent
  
- Standing – Frequent
  
- Walking – Frequent
  
- Moving safely in confined spaces – Occasional
  
- Lifting/carrying (under 25 lbs.) – Occasional
  
- Lifting/carrying (over 25 lbs.) – Occasional
  
- Squatting – Occasional
  
- Bending – Occasional
  
- Kneeling – Occasional
  
- Crawling – Occasional
  
- Climbing – Occasional
  
- Reaching overhead – Occasional
  
- Reaching forward – Occasional
  
- Pushing – Occasional
  
- Pulling – Occasional
  
- Twisting – Occasional
  
- Concentrating for long periods of time – Continuous
  
- Applying common sense to deal with problems involving standardized situations – Continuous
  
- Reading, writing, and comprehending instructions – Continuous
  
- Adding, subtracting, multiplying, and dividing – Continuous

The above statements describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required. The listed responsibilities and duties are considered essential for ADA purposes.

## Who We Are

TD is one of the world's leading global financial institutions and the fifth largest bank in North America by branches/stores. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for millions of households and businesses worldwide. More than 95,000 TD colleagues bring their skills and culture to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is committed to being a leader in client experience and believes all colleagues are client-facing.

## Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. It includes base salary and variable compensation/awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition. Learn more

## Additional Information

We’re delighted you’re considering a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to supporting colleagues to thrive at work and at home. 

If you’re interested in a specific career path or building certain skills, we offer regular career development and performance conversations with your manager, along with access to online learning and mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths to grow your expertise and make a meaningful impact. We’re committed to your success and foster a respectful workplace where diverse perspectives are valued, fair opportunities exist to grow, and you can achieve your career goals. At TD, we hire and develop the best.

## Training & Onboarding

We provide training and onboarding sessions to ensure you have what you need to succeed in your new role.

## Interview Process

We’ll reach out to candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants by email or phone.

## Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the applicant process.

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Updated: 2026-04-22
Canonical: https://www.jorb.ai/jobs/69e63b4003d3e85d3499265b
