# Retail Banker (Kings Highway) Bilingual Russian preferred [TD Bank](https://www.jorb.ai/firms/td-bank.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) TD Bank is hiring a Retail Banker (Kings Highway) Bilingual Russian preferred in New York. Posted 2026-04-20; applications close 2026-06-19. **Apply**: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Brooklyn-New-York/Retail-Banker--Kings-Highway--Bilingual-Russian-preferred_R_1484811-1 Posted 2d ago. ## Role details ## Job Details **Work Location:** Brooklyn, New York, United States of America **Hours:** 40 **Pay Details:** $24.25 - $32.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking ## Job Description The Retail Banker I is a customer liaison integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. ### Depth & Scope - Proficient in products, services and routine transactions to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team members or internal Bank partners, while ensuring a positive Customer experience - Broad knowledge of the full product suite, services and processes of the business area; low to moderate complexity/risk - Establishes and nurtures Customer relationships by displaying product knowledge, actively listening to Customer needs and offering solutions or referrals - Makes product recommendations based on Customer needs and highlights features/benefits to support Customers through life events, save time and money, and exceed their needs - Uses Customer Relationship Management tools to proactively assess customers and lead-focused outbound sales activities - Independently resolves customer issues and escalates when necessary - Builds working relationships with customers and explains detailed information - Full proficiency gained through job-related training to perform a range of activities - Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise - Engages in conversations with customers about loan products and facilitates the application intake - Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) ## Education & Experience - HS Diploma or GED - 1+ years' experience working with customers and/or sales in any capacity or equivalent demonstrated through volunteering, education, or military experience - Teller experience preferred - Must be able to complete teller training upon hire to take customer transactions - Demonstrated ability to engage customers while educating them on products and services - Demonstrated organization skills to handle multiple tasks in a fast-paced environment - Excellent communication skills with the ability to be concise, clear and consistent - Demonstrated ability to schedule and prioritize work - Demonstrated ability to work independently and within deadlines - Sound judgment in decision making and effective problem solving - Proficient in Microsoft Office - Notary License (Preferred) ## Customer Accountabilities - Delivers Legendary experience by helping customers, building relationships, and delivering service and advice - Understands and supports the Bank's Customer Service Strategy; delivers end-to-end advice with educational content/tools, consultative support, and proactive insights - Acts as a Customer advocate, improving financial confidence and providing resolutions and tips to save time and money - Delivers a Legendary Customer experience that is unexpectedly human through problem resolution or sound advice - Orchestrates customer flow in the lobby, warmly welcomes and discovers initial needs, guiding customers appropriately - Educates customers on self-service options that meet their needs - May act as a point of escalation for customer questions or concerns - Performs a variety of teller transactions while monitoring fraud mitigation and adhering to policies and procedures - Considers the impact of decisions on TD, its Customers and stakeholders - Acts as a brand champion internally and externally - Educates clients on self-service channels including digital options - Brings a genuine approach to each banking transaction, creating personalized interactions ## Shareholder Accountabilities - Ensures compliance with company guidelines and regulations (e.g., Bank Secrecy Act and Patriot Act) to minimize risk - Participates in Stores daily operations to align with TD's risk framework - Understands and applies operating policies and procedures - Supports timely and accurate completion of business processes - Escalates non-standard or high-risk transactions as necessary - Ensures documentation reflects client/business intentions and complies with rules/regulations - Performs due diligence to support accuracy of customer transactions - Complies with Bank Code of Conduct - Contributes to Operational Excellence by understanding accountability for an operationally sound location - Adheres to risk and control policies/procedures ## Employee/Team Accountabilities - Participates fully as a team member, supporting a positive environment focused on service, quality, innovation and teamwork - Continuously enhances knowledge within their area and shares knowledge within the team - Participates in performance management and development activities - Keeps others informed about project status and day-to-day activities - Supports a diverse and equitable work environment - Acts as a brand ambassador for the business area and the Bank - Receives coaching to improve performance - Establishes relationships with partner bankers for referrals - Contributes to TD’s culture and collaborates with the team - Seeks opportunities to improve delivery and quality - Owns career development and seeks diverse feedback - Embraces change and adheres to TD’s Shared Commitments and code of conduct - Advances an inclusive culture reflecting TD’s diversity agenda ## OCC Language - This position falls within the definition of Loan Originator under Regulation Z and the SAFE Act definitions - Must be eligible for employment with a covered financial institution under Regulation Z - Must be eligible for registration as a registered mortgage loan originator with the NMLS - Satisfactory results on criminal background check and credit check, and certifications regarding findings as required by federal law ## Physical Requirements Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% - Domestic Travel – Occasional - International Travel – Never - Sedentary work – Continuous - Multiple tasks – Continuous - Operating standard office equipment – Continuous - Responding quickly to sounds – Continuous - Sitting – Frequent - Standing – Frequent - Walking – Occasional - Moving safely in confined spaces – Occasional - Lifting/Carrying (under 25 lbs.) – Occasional - Lifting/Carrying (over 25 lbs.) – Occasional - Squatting – Occasional - Bending – Occasional - Kneeling – Occasional - Crawling – Occasional - Climbing – Occasional - Reaching overhead – Occasional - Reaching forward – Occasional - Pushing – Occasional - Pulling – Occasional - Twisting – Occasional - Concentrating for long periods – Continuous - Applying common sense to standardized problems – Continuous - Reading, writing and comprehending instructions – Continuous - Arithmetic operations – Continuous The statements describe the general nature and level of work performed by people in this role and are not an exhaustive list of responsibilities, duties, or skills. ## Who We Are TD is one of the world's leading global financial institutions and the fifth largest bank in North America by branches. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for millions of households and businesses. TD colleagues bring their skills and creativity to foster relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is committed to being a leader in client experience; all colleagues are client facing. We are reimagining banking for our clients, colleagues, and communities. ## Our Total Rewards Package Our Total Rewards package reflects investments in colleagues to support their financial, physical and mental well-being. It includes base salary and variable compensation/awards (e.g., eligibility for cash and/or equity incentive awards), health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition. Learn more ## Additional Information We’re delighted you’re considering a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to supporting colleagues to thrive both at work and at home. If you’re interested in a specific career path or building certain skills, you’ll have regular career, development, and performance conversations with your manager, along with access to an online learning platform and mentoring programs to help you unlock future opportunities. TD offers diverse career paths to grow expertise and make a meaningful impact. We’re committed to your success and foster a respectful workplace where diverse perspectives are valued and opportunities are fair for all. Training & Onboarding: We provide training and onboarding sessions to set you up for success in your new role. Interview Process: We’ll reach out to candidates of interest to schedule an interview and communicate outcomes by email or phone. ## Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. If you are an applicant with a disability and need accommodations to complete the application process, please email USWAPTDO@td.com with your full name, best way to reach you, and the accommodation needed. ## More open roles at TD Bank - [Retail Banker (Kings Highway) PT 30 Hours - Bilingual Russian](https://www.jorb.ai/jobs/69e91441d6c99de3c463e288.md) — New York, posted 22h ago - [Teller I (30 Hours Weekly) - Long Island City](https://www.jorb.ai/jobs/69e7dd6b610ca6d9f646e938.md) — New York, posted 1d ago - [Banking Associate (20 Hours Weekly) - Long Island City](https://www.jorb.ai/jobs/69e7f8906a18e4925b91756a.md) — New York, posted 1d ago - [Teller I (20 Hours Weekly) - Jefferson Valley](https://www.jorb.ai/jobs/69e78d0462f0c67d6a18241a.md) — New York, posted 1d ago - [Banking Associate (Kings Highway) PT 20 Hours Bilingual Russian preferred](https://www.jorb.ai/jobs/69e63b4003d3e85d34992654.md) — New York, posted 2d ago --- Updated: 2026-04-22 Canonical: https://www.jorb.ai/jobs/69e63b4003d3e85d34992659