# Banking Associate (Kings Highway) PT 20 Hours  Bilingual Russian preferred

[TD Bank](https://www.jorb.ai/firms/td-bank.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md)

TD Bank is hiring a Banking Associate (Kings Highway) PT 20 Hours  Bilingual Russian preferred in New York. Posted 2026-04-20; applications close 2026-06-19.

**Apply**: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Brooklyn-New-York/Banking-Associate--Kings-Highway--PT-20-Hours--Bilingual-Russian-preferred_R_1484314

Posted 2d ago.

## Role details

## Banking Associate

**Work Location:** Brooklyn, New York, United States of America

**Hours:** 20

**Pay Details:** $23.75 - $31.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

**Line of Business:** Personal & Commercial Banking

**Job Description:**

The Banking Associate is a professional in banking, playing a key role in delivering TD’s Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.

**Depth & Scope:**

  
- Performs a wide range of tasks across multiple areas within a Store location; including processing customer transactions, opening new accounts and educating customers on all banking products and services
  
- Delivers end-to-end advice customers expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
  
- Utilizes TD's systems and tools to engage with customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer
  
- Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience
  
- Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert
  
- Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, Regulation E, mobile and online (digital) banking
  
- Connects with customers, provides financial advice, and deepens relationships through lead management activities including self-generated leads, referrals, campaign leads, customer outreach (outbound calls, SMS), setting and hosting appointments, and lead prioritization

**Education & Experience:**

  
- High school diploma or GED
  
- 1 year of experience working with customers in any capacity (demonstrated through volunteering, education, military experience preferred)
  
- Demonstrated customer service skills preferred
  
- Ability to work during operating hours including evenings, weekends, and holidays as scheduled
  
- Teller experience preferred
  
- Required to complete Teller training and part 1 of platform training upon hire
  
- Strong organization skills to handle multiple tasks in a fast-paced environment
  
- Excellent communication skills with the ability to be concise, clear and consistent
  
- Demonstrated effective problem-solving skills
  
- Demonstrated ability to schedule and prioritize work
  
- Demonstrated ability to work independently and within deadlines
  
- Sound judgment in decision making and problem solving
  
- Proficient in Microsoft Office
  
- Notary License preferred

**Customer Accountabilities:**

  
- Consistently provides legendary customer service while transacting, promoting, educating and referring TD products to new and existing customers
  
- Establishes and nurtures customer relationships by displaying product knowledge, actively listening to customer needs and offering solutions or partner referrals
  
- Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings
  
- Engages in lobby leadership and serves as the first point of contact for customer inquiries, orchestrating walk-in traffic and handling resolutions or appointments with an expert
  
- Understands and supports the Bank's customer service strategy
  
- Assesses the impact of decisions on the well-being of TD, its customers and stakeholders
  
- Drives referrals to Store colleagues and partners to support broader financial needs
  
- Ensures tasks are performed within established policy and procedures
  
- Completes all required job-specific, compliance-related training
  
- Understands, utilizes and follows compliance/risk and control programs
  
- Ensures ongoing compliance with internal/external audit and regulatory requirements; provides prompt and comprehensive responses to audit, regulator and compliance requests; maintains action plans
  
- Knowledgeable of and compliant with TD Code of Conduct

**Shareholder Accountabilities:**

  
- Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act
  
- Accurately processes cash/deposit/withdrawal transactions and other account servicing requests
  
- Performs everyday transactions such as opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address
  
- Ensures compliance with all regulations, policies and procedures aligning with required controls, critical dates and accurate documents
  
- Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions
  
- Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing drawers/stations/balances
  
- Follows policy and procedure for Customer Authentication
  
- Acts as Dual Control agent when required
  
- Follows open/close procedures

**Employee/Team Accountabilities:**

  
- Contributes to a positive work environment by aligning to TD Model, Brand and Culture as part of the team
  
- Participates in personal performance and development activities
  
- Acts as a brand champion both internally and externally
  
- Collaborates with team members to contribute to the success of the team and organization
  
- Partners as a team player
  
- Seeks opportunities to improve delivery of work with high attention to quality standards
  
- Owns career development and seeks diverse feedback to continuously improve skills
  
- Embraces change
  
- Adheres to TD's Shared Commitments
  
- Models quality service at every customer interaction
  
- Supports an inclusive culture reflecting TD's diversity agenda and employee experience
  
- May train and mentor newer colleagues

**Physical Requirements:**

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Frequent

Performing multiple tasks – Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds – Continuous

Sitting – Frequent

Standing – Frequent

Walking – Frequent

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Occasional

Squatting – Occasional

Bending – Occasional

Kneeling – Occasional

Crawling - Occasional

Climbing – Occasional

Reaching overhead – Occasional

Reaching forward – Occasional

Pushing – Occasional

Pulling – Occasional

Twisting – Occasional

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

The above statements describe the general nature and level of work performed by people in this job and are not an exhaustive list of all responsibilities, duties, and skills required. The listed responsibilities are considered essential for ADA purposes.

**Who We Are:**

TD is one of the world's leading global financial institutions and the fifth largest bank in North America by branches/stores. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses worldwide. TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is committed to leadership in client experience and believes all colleagues, regardless of role, are client-facing.

**Our Total Rewards Package:**

Our Total Rewards package reflects our investments in colleagues to help them and their families achieve financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (Vacation PTO, Flex PTO, Holiday PTO), banking benefits and discounts, career development, and recognition. Learn more

**Additional Information:**

We’re delighted that you’re considering a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we provide support to help colleagues thrive both at work and at home.

If you’re interested in a specific career path or building certain skills, we offer access to regular career, development, and performance conversations with managers, plus an online learning platform and mentoring programs to unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths to grow expertise and make a meaningful impact. We’re committed to your success and foster a respectful workplace where diverse perspectives are valued, opportunities are fair, and you can reach your full potential.

**Training & Onboarding:**

We provide training and onboarding sessions to ensure you have what you need to succeed in your new role.

**Interview Process:**

We’ll reach out to candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants by email or phone.

**Accommodation:**

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

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Updated: 2026-04-22
Canonical: https://www.jorb.ai/jobs/69e63b4003d3e85d34992654
