# Assistant Relationship Manager (Officer) [Citi](https://www.jorb.ai/firms/citi.md) · Singapore · [Private Wealth](https://www.jorb.ai/jobs/private-wealth.md) Citi is hiring a Assistant Relationship Manager (Officer) in Singapore. Posted 2026-04-20; applications close 2026-06-19. **Apply**: https://citi.wd5.myworkdayjobs.com/2/job/Sg--Singapore/Client-Service-Officer--Officer-_26954864 Posted 2d ago. ## Role details ## Overview Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. ## Shape Your Career with Citi Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network. ## Position Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide. We’re currently looking for a high-caliber professional to join our team as **Assistant Relationship Manager – Hybrid** based in **Singapore**. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. ## Role Summary The Client Service Officer is a developing professional role. It applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. It identifies policy gaps and formulates policies, interprets data and makes recommendations. It researches and interprets factual information, identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. It integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. It has a good understanding of how the team interacts with others in accomplishing the objectives of the area and develops working knowledge of industry practices and standards. The role has limited but direct impact on the business through the quality of the tasks/services provided, with impact restricted to the immediate team. ### Responsibilities - Deliver wealth management services to Citi Private Bank clients with guidance from Banker teams. - Manage and execute client transactions with respect to business and individual banking, credit and investment products. Ensure transactions are completed within audit and compliance standards as well as in a timely manner. - Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution. - Coordinate account maintenance for all products and reporting on WINS including address changes, telephone number updates, account status changes, rates and fee waivers. - Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction. - Proactively arrange and participate in client visits and perform service quality check-in calls to clients. - Obtain banker/client appointments to build upon existing or establish new relationships. - Identify and document new business opportunities for referral to banker or product specialist. - Perform responsibilities through proficient use of Citi applications. Participate in service-related process improvements. - Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment, and escalating, managing and reporting control issues with transparency. ## Qualifications - 0-2 years of relevant experience - Ability to prioritize with strong organizational and time management skills per the needs of banker teams and clients - Ability to problem solve and analyze data with attention to detail - Strong verbal and written communication skills - Client-facing experience; strong background and interest in operations and compliance; previous sales referral experience; knowledge of investments, banking, and credit products ## Education - Bachelor’s/University degree or equivalent experience ## Additional Information Job Family Group: Private Client Coverage Job Family: Client Services Time Type: Full time Most Relevant Skills: Please see the requirements listed above. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter. _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. ## More open roles at Citi - [Credit Financing Origination & Structuring Analyst - C11 - NEW YORK](https://www.jorb.ai/jobs/69e8fa895d13274c2794d766.md) — New York, posted 22h ago - [Personal Banker Co-Op City Bronx](https://www.jorb.ai/jobs/69e78f6fecbc76a4eb7ada76.md) — New York, posted 1d ago - [Part-Time Universal Banker (20 Hours) - West New Brighton Branch](https://www.jorb.ai/jobs/69e78f6fecbc76a4eb7ada7c.md) — New York, posted 1d ago - [Service Relationship Manager](https://www.jorb.ai/jobs/69e5ec77de9ca33197e18e92.md) — Singapore, posted 2d ago - [Securities & Derivatives Associate Analyst Hybrid](https://www.jorb.ai/jobs/69e68d55388ebbfaa238bd6d.md) — New York, posted 2d ago --- Updated: 2026-04-22 Canonical: https://www.jorb.ai/jobs/69e5d0b18be72c5008870497